Nice people, and great initial impressions of the care, BUT wear an n95 if you have allergies to perfume or air fresheners. In addition to the scented candles, room sprays, and car air fresheners they are selling in the lobby (which make the whole place reek), the tiny exam room had BOTH a screw up air freshener AND a glade plug-in. In a tiny room. Take allergy meds, wear an n95, and bring your inhaler with you. Clothes, skin, and hair still reek of air freshener after siting outside for 10 minutes. Plan to wear the mask home, bathe, then wash all clothes, rinse with vinegar and hope the smell comes out of my coat. I wish I were exaggerating even a tiny bit, but I am not. It is stronger than a Bath and Body Works store in that exam room. So, since this is how we must suffer now to get vet care for our animals, wear and n95, and go prepared for an allergy or asthma attack. Nobody there has a working nose. read more

Dr. Osborne and staff are kind, caring l, & professional. She thoroughly explains everything that she that finds and takes the time to answer any questions that you may have. read more

Dr. Osbourne has been great with my maltipoo. We live out of state but she always has gotten us in for emergency situations. She has been thorough and so patience with both me and my girl. When we are near, there's no other vet we will see. Hands down, the best in the area. read more

I brought my dog in to the clinic with an ear infection. I didn't have much money to work with and they told me that he would need an air pack done and that they could do an ear flush on his ears if I wanted it done and it would cost an extra $20 I told them plainly do not do the ear flushed I cannot afford it. when they were done with my dog they gave me the receipt and I went home and looked at it, and seen that they done the ear flush and charged me for it too. I'm so upset I am on a budget and a small one at that, and they charged me for it after me telling them not to do it bad they said ok and that they wouldn't, and then they done it anyways. When I got home I called them and talked to a lay about it and when we was done I said ok and thank you and she literally hung up the phone on me, didn't say bye, your welcome, nothing. So rude and doing things the the costumers plainly told them not to do because they couldn't afford it. So I'm giving them one star only because zero stars was not an option read more

Took my cat in on a Saturday morning. I'd gotten a last-minute appointment the day before. Both Dr. Osborne and the staff were friendly and seemed competent. I'll go back. read more

My name is Baxter. I am a 16 year old shih tzu. Dr. Osborne was my vet before she opened her own business. I missed her so much when she left, I cried. The place where she use to work is a wonderful place. So now there are two wonderful places I can go to the Dr. I like that Dr. Osborne knows so much about me. She has performed surgery on me, and helped me get well when I was sick. I have not been feeling well since November. I had gone to the vet and they gave me meds to help me feel better, they are nice there. Mommy thought I needed to go see Dr. Osborne, I was so excited. It was my first time seeing her since she moved. When we got there mommy kept talking about how clean and pretty it was. Everyone was so nice to me. The staff was very nice to me. Dr. Osborne hugged me, my mommy, and my aunt Susan. I was so happy to see her I didn't even get upset when she said I could not eat anything except my dog food. Even the other animals' mommys said I was so handsome. I didn't even shake when mommy took me in the office. I love Dr. Osborne, she always makes me feel better. She takes her time and checks me good. She will soon get test results back so she can help me even more. She gave me meds and I am already doing better. I liked the boy and girl that took care of me in the back. They were really careful with me. I liked the girl at the front desk, she had real pretty dark curly hair. She smiled at me a lot. Last of all I love Dr. Oborne she has a big heart. She cares so much about animals. I know she cares a lot about me. I think I might be her favorite but mommy said she can't have favorites. Mommy said we get to go back again. So if you get sick Tell your mommy to take you to see Dr. Osborne. Why else do you think I have lived over 16 years? She will do all she can to help you stay healthy, but you better listen when she tells you what to eat. You can even call their office if you have a question. Mommy said they are so friendly on the phone. Remember, Central Appalachian Veterinary Clinic: good care, really nice people, so clean, does everything to help you live longer, and the BEST VET EVER read more

If I could give zero stars, I would. Nothing but problems with them since they opened. Paperwork is sloppy. Communication inconsistent. Vet lords it over people because she's a vet and she knows what's best. Horrible bedside manner. Do not take your pets there. read more