I absolutely love this little shop. The store is so cute and well laid out. Everything is easy to…read morefind, smooth to navigate, and the staff are always so welcoming and helpful. They have unique treat options, super cute pet bakery items, a ton of toys for your pets, lots of accessories, and I personally love that they only shelf high-quality products that they'd feed their own pets. I always look forward to my visits to stock up on treats and buy some quality food for my pup.

This is the dream of all dog stores possible! They had so many options and treats. They had raw bar…read moreand regular bagged treats. Cute photo ops and well priced. Staff was very friendly and helpful and it was clean and well organized.

Pet Welfare is a no kill dog and cat rescue on Eglin AFB. They are a fully volunteer and donation…read morebased organization. Animals often come from military families that are no longer able to care for their animals or from surrounding areas. All pets are fully vaccinated and spayed/neutered prior to adoption. I know some people have concerns about shelters, some say they are not honest. Pet Welfare is straight forward about all the pets they have. All cats and dogs have been to the vet, as frequently as needed for treatments, routine evaluations or acute concerns. They will not adopt out a pet with a known problem without disclosing it. They are an honest and loving group of volunteers that truly only want the best for the beloved animals. I can speak both as an adoptive doggie momma from this rescue and a dog volunteer, the volunteers truly love and care for these animals. They dogs are maintained in clean kennels and exercised regularly. We adopted our girl when she was brought to the shelter after being abandoned in a box with the rest of her litter mates as small puppies. My girl was so loved before we were lucky enough to bring her into our home. I am a big advocate for pet adoption. Shelter dogs have so much love to give. And the dogs at Pet Welfare are overflowing with love and potential. If you are toying with the idea of adoption you definitely need to check out the animals at Pet Welfare.

I went here today to just looking cause I heard of this shelter and soon when I move I will be…read moregetting a dog, the people here are so friendly and informative honestly they are pet lovers! They will help you find the pet for you, you can just tell them what you want and by the way they have cats and dogs! Many adorable cats and with all kinds of personalities just like the dogs. The dogs were all ages and most really friendly and playful, the conditions aren't bad but of course I felt bad for them and wish I could take them all cause they need a home. They help you pick a good fit and have some one who will help see if the dog gets alone with any other pets and kids, also there's a little park you can play with them and see how friendly they are with you. I also looked at the cats for a while and they have a few babies, young and older ones. The people were so sweet and every one is volunteering! And better it's a no kill shelter!!! They really seem like they care and they will tell you everything they know about the dog and medical stuff so this is where I will be adopting from, I'm not sure which dog yet but I'm hoping when I play with some that I'll know, they also have all kinds of dogs big and small, they all need a home and it's 100$ to adopt I believe which Isn't bad and it's going to keeping up with a good place.

Legit this kitten I adopted from the shelter has quite a few tale tell signs of STOMATITIS!…read moreIn humans it's called CAT SCRATCH FeVER! For example; he won't eat dry food or cat treats (Dry hard kibble HURTS) Example; bad breath for months I'm going to see if this antibiotic works for this poor kitty. I will be updating on this review pending the outcome of this kittens treatment. He may wind up losing his teeth :(

The Executive Director, Tracey Kinsley, should be investigated for unethical procedures. Running…read morea rescue is hard enough without having to deal with dishonest people in charge!!! Every time something like this happens, rescues are forced to add more requirements, more safeguards, and more restrictions in an effort to protect our dogs. Policies that adopters sometimes find frustrating are often created because trust was broken somewhere along the way. Situations like this affect not just one dog, but future adopters and future rescue policies as well.

we had such a great experience with the staff at petland! we originally just went in to check it…read moreout and we actually ended up having a little play session with moose! he was so cute but we unfortunately couldn't adopt him at the moment. i was impressed with the professionalism of the staff and their knowledge. when we're ready to add to our family, we will definitely stop by to petland to adopt!

Clean store, lots of puppies and friendly staff. Great place to get tour puppy fix and what seems…read morelike high quality animals! When I was there, they didn't have many cats, but they have lots of fish and a big tortoise!

Knowledgeable and kind staff care for the cats until they get adopted. No kill shelterread more

Socks is very experienced,caring/loving HELPFUL..LOVE,Will donate…read more. Bonnie is EFFICIENT,LOVIN /CARING. Loretta D. Dec 20th''approx.

Thank you to Ms. Tina who was a sweetheart over the phone and answered all my questions. I really…read moreappreciate her patience and true customer service!

The WORST! Long story but here's what you need to know.... -…read moreyou must be a "rewards member" to return any item even if you have receipt - cashier/associates are friendly - "management" SHAYLA was dismissive and appeared to be proud to recite the rigid return policy stating there was nothing she could do unless we were members - we contacted corporate office and they were happy to provide receipt and enrollment in rewards program so our $45 purchase could be returned - appears to be a poor management culture at this location starting with store manager and spreading to shift manager Shayla. There are better options even if you have to drive to Destin to Pet Supplies Plus!

This is a story between us and Lizzie We are not take the…read moredog home You can keep the dog for somebody else you're or your facilities feel comfortable with My wife and my daughter drive there 38 minutes and you giving us a hard time to verify us how to treat a dog If it complicated like that you should tell us on the phone to work it out before we are coming .. Do not wasting peoples time like that !!!! Meanwhile when i do application before you're already check it and call us coming to pick it up

At the time I'd recently had to put my cat Spook down. Her seizures were getting out of hand. I've…read morealways had a soft spot for the little guys! I missed her terribly. Still,I knew I still had room for more love in my heart. I was able to adopt 2 females. They were housed together.Because Diddle is blind. Liza her "sister" helps to take care of her. They are doing amazing and I wish everyone could have a place like Alaqua near them!

Nice local pet store with a decent selection of products. The store is clean and the staff are…read morefriendly and helpful every time I've been. Some items are a little on the pricey side, but they carry some quality brands and it's a great option if you want to shop local.

Great service! Nice staff. Went in for small bag of dog food for the road trip and found exactly…read morewhat I wanted...

WE HAVE NO HUMANE SOCIETY IN BAY COUNTY! It has been almost…read more6 years since Hurricane Michael which destroyed the official building housing the humane society. As of today 4/22/2025 there still is NO humane society or any true services to the community as described in the mission statement. All that is being done is, by appointment minimal shot clinic, no rabies shots, toe nail clippings, and "puppy play days". There are NO fund raisers, community outreach, efforts to help the community in any way, even tho the HUMANE SOCIETY OF BAY COUNTY IS SITTING ON OVER A MILLION DOLLARS! The only thing being done is the operation of a thrift store with expenses in excess of the income, while at the same time the EXECUTIVE DIRECTOR IS DRAWING A SALARY FOR DOING NOTHING BUT DRAWING A SALARY! She has claimed for years now she wants to reopen, yet nothing! The admission for Puppy Play Day is a bag of any pet food. Since the humane society sells pet food but does not operate an emergency pet food bank, I can only surmise the donated food is being sold to help cover the expenses of the store. The ED and the board of trustees are all the same people since they were appointed in 2019. There have never been any opportunities for interested individuals to run for a position on the board, the 'meetings' are closed to the public, and no printed copies of the minutes are available. In fact, no actions by the humane society are ever made public! That is very suspicious! OUR HUMANE SOCIETY IS A PUBLICLY OWNED 501c3. It is NOT owned by the ED and as a community and as some people are donators, all information should be available for public review! The ED has elected to maintain secrecy about all operations while she receives a salary for NOT HELPING THE COMMUNITY! I AM CALLING ON THE COMMUNITY TO CONTACT THE EXECUTIVE DIRECTOR, EACH AND EVERY BOARD MEMBER AND REQUEST THEIR RESIGNATIONS TODAY! You can find the names and places of employment listed on the Humane Society of Bay County website(tab at the top of the page). If they refuse to do anything promoting the mission of helping animals at risk, then they do not need to be in those positions and need replaced with others who actually care. There is so much more to this issue, but this is how WE start to rectify this obscene mismanagement of OUR humane society! Aprilwomack48@yahoo.com

Bonkers style building full of kittens. Nice people, clean surroundings ,read more

New to town and saw that this place had great reviews. It doesn't look like much but I'm so glad we…read moregave Jennifer a try. She is wonderful! She was so sweet and attentive with our two fur babies and did exactly what we asked her to do! They were so happy when we picked them up. Highly recommend Mason's Place to anyone needing grooming.

Jennifer is very friendly and accommodating. She always welcomes my granddog in for a grooming any…read moretime I call her when they visit. And my grandpup always looks amazing when they're finished.