Highly recommend to arrive early at 7:30 AM they open at 8:00 AM on Saturday. The wait was not as…read morelong, Dr. James Stubblefield, MD attended to me, carefully advised me about shingles and early treatment was recommended. Great at telling me to calm down and think reasonably! Don't rely on Google, see a real doctor for specific your specific needs! Early!

I had a very disappointing experience with this Urgent Care and hope management takes patient…read moreconcerns more seriously. I visited on June 20, 2026, specifically to have both ears cleaned, as I have a medical condition that requires earwax removal approximately every six months. I explained this to Dr. Mendoza and specifically requested that both ears be cleaned. However, she only cleaned my right ear and insisted there was no wax in my left ear, despite my concerns. The very next day, my left ear became plugged and my hearing was muffled. I called the office, and Veronica told me I could return to be seen by another provider. She specifically assured me that if wax was found and removed, I would not be charged or have my insurance billed, and that I would only be charged if a lavage was performed. When I returned on June 22, another physician found earwax in my left ear and removed it with an instrument--not a lavage. This confirmed that my original concern was valid and that wax had been present all along. Despite the assurance I was given, my insurance was billed and I was charged another copay. When I contacted Veronica about the unexpected charge, she changed the explanation and said I was billed because the physician discussed another medical issue and provided a lab slip. That directly contradicted what I had been told before returning. I did not request evaluation of any other condition, and any discussion about prior medical history was initiated by the provider--not by me. To make matters worse, I found errors in my medical record, including my height being documented incorrectly, which resulted in an inaccurate BMI classification. When I asked about correcting the record, I was simply told to submit the correction myself through MyChart instead of the office taking responsibility. Throughout this process, I found Veronica to be dismissive, rude, and unprofessional. Most importantly, this entire situation could have been avoided if my original request to clean both ears had been addressed during my first visit. The second physician confirmed that earwax was indeed present in the ear that was left untreated. I hope the clinic reviews both its billing practices and how patient concerns are handled. Patients should be able to trust the information they're given and expect complete, accurate care without having to return because their initial treatment was incomplete.

Had an appointment and still took 2 hours?!? What's the…read morepoint of even scheduling an appointment?

If you need a TB test go somewhere else. They do not give appointments. I was the first in the door…read moreat 8:00am when they opened. I waited one hour to be seen by a medical assistant. They took threes walk-in's ahead of me. After waiting an hour it only took 3 minutes for them to sign off on my TB authorization. Go somewhere else for a TB test!

Pacific Coast helped my grandma out there in Salinas recover from a knee surgery she had and they…read morewere awesome to her. She came home talking all about how nice they were and how well cared for she was. Would highly recommend.

Client-care and service is excellent. The staff (nurses and CNAs) are highly efficient…read more Station 1 is remarkable. Recommended!

The office is run smoothly, the physical therapist are great at their job and they know how to make…read morea person feel better with the services that they offer.

I have been going to Cypress Coast PT for about 7 years. James and his staff are wonderful. It is…read morerun like a well oiled machine. Each year something happens to me, one year it was thumb ligaments torn, then neck, lower back, foot fractured that the PT got me walking again and going to Africa, sciatic nerve, pelvic pain, TMJ...I really appreciate everyone helping my body not hurt. I'm sure I will be seeing them again soon.

I like Choice Home Health for home health care after hospitalization. They have a small satellite…read moreoffice in San Luis Obispo. And this review is specifically for the SLO office. The quality of care is phenomenal. I would absolutely use this company over any of the bigger home health companies ones in the area because it is easy to get lost among the millions of other patients in the bigger companies. But not here. Also, the office staff is warm and easy to communicate with.

They promise the world but no follow through. The RN who 1st came to my home was superb! I…read morerequested her for all visits but never saw her again. The subsequent nurses were inefficient, rushed and rude. The physical therapist was young and inexperienced. I switched companies and very happy now.

I had sciatica pain on my right hip. Radiating down to my knee. I made an appointment they did a…read moreexam and xray. Came up with a plan to get me adjusted and back to were I need to be. Pain free thanks to all the team at BACK PAIN NECK PAIN & HEADACHE RELIEF CENTER i appreciate all your hard work

Very professional and friendly staff. They work exceptionally hard to provide you with the best…read morecustomer service and follow up. The doctors are friendly also.

My family and I will forever be grateful to Bridge Hospice Central Coast for the incredible care…read morethey provided to my dad during the last 8 months of his life in our home. Joy, his nurse, was incredibly caring, compassionate, and supportive of my dad's needs. Adriana, his CNA, always bathed him with such gentleness, dignity, and respect. Kyra, his social worker, was also such a blessing. She came not only to support my dad, but also to support my mom and me as we cared for him. Over those 8 months, this wonderful team became more than caregivers to us--they became like family. The morning my dad passed away, Joy and Adriana came to our home and gently bathed and cared for him one last time. That meant so much to our family and is something we will never forget. To the entire Bridge Hospice team, thank you from the bottom of our hearts for the love, compassion, patience, and dignity you gave my dad, and for the support you gave our family during one of the most difficult times in our lives. You cared for my dad, but you also cared for all of us. We are forever grateful.

I have waited 4 months before leaving a review. In February I had open heart surgery at Stanford. I…read moretransferred from Stanford to a local skilled nursing facility in Monterey a few weeks later. In Mid-March, before returning home, I was interviewed by a representative from Bridge and was told I would receive weekly nursing visits, a home health aide twice weekly and physical therapy. Nursing visits started almost two weeks after my return home. No other services were provided and no one in charge ever bothered to contact me to explain why. The facility evidently was calling my land line not my cell why no one thought to try my cell or even make an effort to do a wellness check I will never know. I felt then that I had been abandoned today I am merely disappointed that a health care agency would fail to follow through with the provision of care and that no one in charge would ever bother to explain and apologize.

Dr. Alan Hershey is amazing. He treated me like a queen, and replaced my right hip in 2020. Last…read moreweek he replaced my left hip. His office staff and nursing staff are very professional and friendly and helpful and kind. They motivated me to go back after a poor diagnosis from my MRI about my hip. I will never ever let anyone else touch me again for surgery. I have a right knee and hip replacement. Now I have a left hip replacement and down the road I'm gonna need my left knee replaced. To add to this review their outpatient physical therapy department is awesome. Thank you dr Hershey and staff you're all angels

Giving this facility even one star is being overly generous. Never in my life have I ever witnessed…read moresuch a disregard for patient well-being in a proposed "care facility" like I have at this clinic. Such disrespect and condescending natures among the staff members here--it's absolutely abhorrent. My mother was here recently seeking the medical services and advice of Dr. Bert Tardieu for some unsightly shoulder pain as a result of an injury she sustained. However, rather than any useful medical advice, what she received instead was a large serving of horrendous bedside manner and a side of disrespect. Dr. Tardieu failed to treat my mother. During this appointment--a whopping 15 minutes at best, mind you--He proceeded to talk over her, belittle her and even talk down to her. Whilst cross examining her symptoms to the image report that he received he made my mother feel extremely uncomfortable. He down played her pain and borderline made her feel like it was a fabricated event. By the end of the appointment, my mother was practically racing for the door--and I truly don't blame her. When I asked for the names of the PT's that he was referring her to, he responded simply, " Well, I don't know their names but I know that they're probably pretty good." How on Earth does a doctor not know the names of the physical therapists IN HIS OWN PRACTICE that he plans on sending a patient to?? Dr. Tardieu is incredibly arrogant. I sincerely believe that he would benefit greatly from some re-education ON ALL FRONTS... because he is the LEAST patient focused individual I've ever interacted with in the medical field. With that said, if you choose to "receive care" at this location--be advised--you are not entering a care facility. You are being churned in and out of a patient factory that cares more about what your insurance will pay versus alleviating the pain you are suffering from. There are a few caring souls sprinkled throughout the facility, but most are impatient, will ignore your questions and be unnecessarily rude when they speak to you. I hope SVMC sees this and takes immediate action to prevent others from having to endure such a traumatic experience.