Very impressed all the way around! I had my zero turn in to get serviced and needed a new battery…read moreand inner tube. I was given a detailed quote before any work was done within a day of drop off (and it did not mysteriously go up at pick up). The work was done with in 5 days, which was much quicker than other places I have used over the years. Everyone I dealt with in the service department was great, friendly and knowledgeable. And I have been pleased with all the work that was done, will definitely be returning here even though it is further away than I could go.

I thought I had made a terrible mistake purchasing my 1st "real" John Deere x330 lawn tractor. I…read moremade the purchase from the Plafftown location and upon receiving the mower, 2 things were wrong with the mower. Lcd screen fogged up on the first start and the safety with via the parking brake contact was faulty, thus making the starting difficult. I was pissed but, somewhat understanding. Had to take it back, a hour to hour 30 minute round trip. Told it would be back in 2 weeks. When the 2 weeks had passed, I called and was told, they would "get to it the next week"! Ahhh, I just bought the damn tractor to mow and was needing (grass does tend to grow during this time of the year), the mower to do so. Nothing"runs like a Deere" right. I told them I would deal with those issues later because the whole purpose of a mower was to in fact, mow! Another week, maybe, was not an option. Drove back and the next day, I mowed. Wait a minute! The cut looks like Ray Charles adjusted the deck! Spent 4 hours, yes, every bit, trying to get the damned deck to level as per directions and every tube video available as a guide. To NO avail. How the Hell could this come from the dealership this way??? Much colorful language was expressed! I was pissed to say the least. I kept the mower and used it for a total of 7 hours because I needed to mow! And was to mad to take it back, just yet. Finally, I had enough. I just happened to find this dealership, called told them of my problem and was told to ring it to have it checked out. I schlepped it to Ashboro's James River Equipment location. Nolan was very helpful and understanding and listened to me moan about "green" paint. Fine, I figured I would get it fixed and when retrieved, would sell it and get a Toro, as I have "The Beast", a commercial 60" z series that I love, as it never "laid down on me", but, it is too big for around my home. Great for the 3-4 acres surrounding the hacienda however. Damn near went and bought one ( a smaller deck), during this time. I did express an interest in "upgrading" to a x350 to Nolan, as I was gun shy to say the least of the x330. After a week, I was contacted by Nolan and told the deck was in fact "defective". Love me some dat "green" paint kiddies. Yep, gonna sell the thing as soon as I got it back... I told myself. Nolan communicated they would have to get it (a new deck), from the factory. Great, a month away. I thought. Nolan was very professional and understood my "angst". 4 days later I received a call from the owner/manager "Brian"and we chatted. I chewed and he kindly listened. Long story short, he offered me a complete refund, tax and all back to me towards a x350 with a 48" deck if I wished. He didn't have to do that and I was truly surprised! His kindness and professionalism was in "full" display and very much appreciated to say the least. Thoughts of a Toro soon faded during his proposal, and I went yesterday and picked up the new x350. I Will mow tomorrow with the "Hulk II" and add to this review to report how it performed. But as far as Brian and the gang at James River Equipment in Asheboro goes, 4 stars. A professional attitude that is far from normal these day's. Thanks guys, really appreciate it!

Don't ever take your equipment here!!!! I dropped off a running pressure washer, they called me…read morewith an estimate and I decided the work. Went to pick up the pressure washer, paid the Diagnostic fee, then get handed a bag of parts and my now non working pressure washer.

David Cole Local Guide·22 reviews…read more3 months ago My son bought me an excite 380 mower on 4/22/2023 after mowing with it a couple of times it shut off and would not start back up. I took it to Thomasville Lawn & garden where it was purchased, and they could not fix it. Keith the owner at Thomasville Lawn & garden contacted Husqvarna, and they told him to give me another Excite 380 which he did. I then started having a lot of electrical issues with that mower. I took it back and forth to Thomasville lawn & garden numerous times, and it was never fixed properly. The last time I took it up there Keith got upset about it, but he let me leave it there. After a couple of weeks he called me telling me he was going to convert the mower to a manual mower without all the electronics on it. I agreed to that but that never happened. He then said he was going to take it to Charlotte and let Husqvarna convert it. Well that never happened. I later got a call from Thomasville Lawn & garden telling me my mower was ready. I asked Bobby if it had been converted, and he said no that Keith was trading me a MZ54 and I would get a refund on the difference. Furthermore, I said well I will come up there after work. So I did get the mower, but they never refunded me the difference between the 2 mowers which is around 1,101.00. I trusted them because I have been doing business with them for years. I asked Patricia about it which is the owner's wife, and she basically blew me off and in so many words told me I was not getting a refund. Not only that, but I still have the MZ54 sitting in my building untouched because I really want my Excite 380 converted over and given back to me like I was promised and not a used one either. Furthermore, I have also contacted Husqvarna, and they have not been any help with this at all. They are letting Thomasville Lawn & Garden get by with this, and it is not fair because I would never have agreed to trade my mower for a cheaper mower and not get a refund on the difference. I do need to say the first mower had around 10 hours on it and the second around 16 hours. I ended up calling the BBB and got them involved and filed my complaint. So after that Thomasville lawn and garden said once again they would convert my excite 380 which was sitting at the store. Keith said he would have it done in about 3 weeks which he did, the only thing is when I got up there to pick up my mower it wasn't my mower. Keith had a exciteZ345 instead. Which I will add it was used and from the scent and dent sale and a lot cheaper mower than what my son paid for so once again we got ripped off. I went ahead and took this mower because I am so tired of arguing with TLG and Husqvarna. All I know is our good LORD above knows I told the truth about this mower and how I have been done by TLG and Husqvarna. They call themselves Christians all I know is that I'm still answer to our Lord for what that done

Price and ease of purchase. Knowledge of product and taking time to show how everything works…read more Wayne was on point with answers with every question I had. The owner even called me and met me during purchase. Definitely recommend Sink for buying a Kubota tractor.

CJ was awesome from the moment I walked in. He went above and beyond to take care of me as a…read morecustomer. His whole staff were courteous and made the experience a successful one for me. I would highly recommend anyone looking to buy their mowers or other equipment to make a visit to Sink Farm Equipment. Stop in and see CJ, trust me, YOU won't regret it. Thanks everyone at SFE!

I have had numerous interactions with this company and my experience with them has always been…read moreexcellent. Both in sales, delivery and repair. I recently purchased a washer and dryer. Delivery was made a week earlier than expected. My old dryer just stopped working. I called Cockman's and they were out the next day. I am getting ready to get a new refrigerator. My first stop will be Cockman's. I highly recommend them.

This place is an absolute joke. Staff is extremely rude and disrespectful. They came out to…read morediagnose a washer at my rental house that would not empty water after my wife spoke to Karen on the phone to explain to her what the issue was. She was extremely hateful on the phone. Karen wanted to know why we didn't empty the water out of the drum( isn't that what you pay a repair tech for?). They came out and looked and said it would be $250 to repair. The washing machine isn't even worth $250. I did some research and fixed the problem with a wire nut and electrical tape (valued at approximately $1.50). These guys are crooks and have terrible customer service. They didn't even put the washer back together when they left. I'm all about shopping local but I'd go elsewhere when looking for appliances or service.

Very pleased with their service. I bought a small propane tank and traded it in for a larger one…read moreThey gave me credit on the first tank I purchased to go towards the larger tank. Very nice staff

All steps; Ordering, delivery, & billing smoothly handled.The customer Service is one of the best I…read morehave ever delt with. They act as though you are a special customer and not just a number.

Best in town. Been going here from day one, it's over 15 years. Quality work. Good value.read more

They are great to work with and do awesome repairs! They are very timely and honest on their…read morerepairs.

Outstanding equipment service, particularly on Husqvarna and Jonsered gear. This guy made my…read moreJonsered clearing saw run better than it ever has -- one-pull starts and smooth running. Grateful to have him as a resource.

Did a horrible job working on my equipment. Didn't communicate, took forever, charged me an arm and…read moreleg and my equipment is still not running correctly. Wouldn't let them work on my children's toy equipment.

Danny, Thank you…read morefor all your time in helping me, in the purchase of our new beach shed. It was delivered to our Holden Beach lot in October. The set up went well with no problems and the guy that set up the shed, did a fantastic job. Our 40 foot shed looks great on the property. I am excited to soon begin the interior work on our shed and installing the power. I look forward in speaking in the future, about the purchase of our smaller addition that we will be adding to our existing shed. The craftmanship of the shed is great, we have not found any issues. Your company was so easy to work with. Thank you again, for all your time. Take care and hope to see you soon.

Awesome people, Awesome products a all around great experience purchasing a building, great…read moreinventory and reasonable prices.