Terrible. I was rushed for my cpap machine. Given wrong breathing size initially. Later, I received…read morea call from a coach that spoke poor english an I could not understand what she was saying. I received a text message at 7:30pm reminding me of my appointment that I had earlier that day. Also, AI called to make an appointment then it hung up on me.

Now awaiting pickup of equipment. They cannot tell you when, just the day it will happen. My…read morefirst call to get an ETA, I was put on hold by someone who struggled to speak English. Was on hold 10 minutes, then he disconnected the call. Second call, was told no ETA know but they would try to have driver reach out to me. Guess I'm supposed to devote my day to them!

very happy with this company. they were able to fit me in during these challenging times with…read morecovid19 and took the time to fully go over everything I needed etc. they have been very good with communications and very professional and friendly. I used them on the recommendation of a friend .

I would look for another DME provider. They don't give a heads up when your script expires and…read morethis leaves you without timely supplies. When I complained about their service, the staff gave a snarky reply about if I didn't like it, I could go somewhere else. I have taken their advice and I have done just that. Please go elsewhere. Bad service. They don't do much other than serve as a conduit or middleman for supplies. There are better alternatives.

Procare Medical/Lancaster's customer support is outstanding…read more My husband is in a wheelchair and his lift (hoyer) malfunctioned. I called several medical supply businesses in the Lancaster area, desperate to lift my husband. Once they found out that I had not bought my Hoyer from them, they would not even try to help me resolve the problem. I called Procare, spoke with their Service Manager, Joel. With empathy and understanding of my situation, he quickly helped me to resolve the problem over the phone. Shortly, thereafter, we needed to purchase a shower/commode chair. There was no question as to what medical supply company we would use to purchase this product. We found that the Procare sales representative, Joe, went the extra mile in helping us to purchase the right chair. We so highly recommend this medical supply company for its service and products.

We'd been searching for a stairlift for my dad and called ProCare Medical because they sell…read moreHandicare which has been rated highly by ConsumersAdvocate and Retirement Living. Project Manager Justin came to our home, measured, answered many questions, and suggested best product options for our stairway (narrow and placed awkwardly next to doorways). He made arrangements for us to view and try out the model we were interested in, at a nearby location. We would not hesitate to deal with ProCare in the future.

They had a lot more in stock than I expected them to have. The staff went out of their way to…read moreprovide outstanding customer service. When they didn't have what I needed in stock, they ordered specifically what I wanted. I plan on supporting this small business next time I need more scrubs.

From the owner: Nursing Uniforms, scrubs, medical equipment, Littmann stethoscopes, Welch Allyn otoscopes and…read morediagnostics, scales, nursing bags, nursing shoes, nursing socks, nursing instruments, blood pressure units, pulse oximeters

From Kate Morris - Wilm DE. I used this pharmacy years ago for my pet and now I needed them…read moreagain. They were so nice and will even deliver for me for which I am forever grateful. You do not find service like this very often. Thank you Express Discount Pharmacy - for helping me believe in kindness again!

I recently moved to the area and was trying to transfer my long-standing ADHD prescription to…read moreDelaware. My doctor's office sent the prescription over more than 24 hours ago, so I sent my spouse to pick it up. He was told that I wasn't in the system and that they hadn't received anything. I called my doctor's office, and they confirmed that the prescription had been sent. When I called the pharmacy back, I was then told that they were not accepting new patients for this medication so they just filed it. So how am I not in their system? That was surprising, especially since they filled the exact same medication for my child just last week without any issues. At no point did anyone call to let me know there was a problem. Initially, we were simply told the prescription hadn't been received. There also didn't seem to be any concern that I was now out of a medication I've taken daily for years. I make a point of supporting local businesses whenever I can instead of larger chains, but based on this experience, this won't be the pharmacy our family of five chooses going forward.

I came into the store today and signed the clipboard and took a seat...as the sign instructed…read more There was a young lady on the phone working with another client and a man waiting on another customer who needed to come back for an appointment in an hour. I sat down close to this man.. They both saw me sitting there. Neither one checked the clipboard. They both went about their business until another older lady came in...I was sitting there about 20 minutes wondering if perhaps they were ignoring me because it was lunchtime. I didn't see a sign telling me they were closed over lunch. The man looked away from the computer screen and asked if he could help the lady who came in for a rubber tip for her cane. She never even signed the clipboard. At that point I got out of the seat and asked if they could take care of me first - as I had been sitting there for more than 20 minutes. I am 74 years old...I still work. I went to the store on Saturday and it was closed. I was at work Monday before the store opened until after it closed so I couldn't get there until today...Tuesday. I work in an office...if I had a customer sit for 20+ minutes without even acknowledging they are there....I would be told about it. I kept me cool until I left but it took me hours to get over this inconsiderate encounter in your store. I was going to wait to replenish my bi-pap supplies until the new machine arrived but the strap on the headgear tore on Friday night. I did my best with a needle and thread but it is a little too snug now and I can't adjust it because it is sewn. After all of that...the script submitted by my doctor, I am told, didn't have the individual supplies listed and the doctor's office could not fax a script over to get what I need even though when I met with the tech there he lead me to believe I would be contacted when the new machine arrived and would be able to get everything for the machine. This entire experience was so, so, unacceptable. I should be receiving an apology.

From the owner: GSH Home Med Care, Inc. has been a convenient source for quality home medical equipment and…read moresupplies throughout the region since 1976. Our certified and professional staff is ready to assist you with the product that is right for your needs. We can service and maintain your equipment on site and customize your purchase for use in your home. Private and comfortable, our spacious fitting rooms are the perfect place for sizing and instruction on your specific application.