I've been to Weis a few times before and never had a problem. Unfortunately I had a terrible experience at this location. I went to go buy a birthday balloon. Which they did not have any. The woman at the "customer solutions desk " told me they have more that they can inflate at the customer solutions desk in the bakery. So I walk over there and there are four different kinds to pick from, none of which were birthday balloons. I could have settled for latex. I'm not picky. So I grab a princess one for my male co worker cause I thought I could make light of an unfortunate situation. I get rang up by Katie who was wonderful. Everything was fine. But then I went over to the customer solutions desk and the older gal behind the counter not only couldn't perform her job duties (filing up a balloon) but also showed no urgency to get someone to complete the task. I waited approximately 17 minutes for someone to come help. The gentleman then leisurely filled my two balloons then called the customer "solutions" desk. Who was now thankfully the high spirited Katie because the other woman had to leave. He called her and told her it was going to be $1 per balloon to fill which not only was I not informed prior but also my wait time is at now 19 minutes. I told her I had to leave. She refunded my money in cash because your machine wouldn't put it back on my card. And I left very unhappy but didn't show it. I am infuriated that a staff can be so incompetent and show such lack of time management skills. I appreciate the time people took to help me but I just hope they realize how long I waited. I feel bad for the next person who wants their balloons filled up. You can always buy their half helium filled "it's a boy" balloons for your next birthday occasion. read more