Surprisingly the wait time wasn't too bad (we arrived 1:30 on a Monday). Got seen within 15 minutes…read moreof arriving, and the name change process only took about 5 minutes with the marriage license.

No one can ever answer the questions we ask. The hold times are EXTREMELY long no matter when you…read morecall. They take way too long to make decisions that effect your future.

Lots of customers and their excellent organization of customer service made the trip there not so…read moredreadful. All the staff I encountered were really nice happy people.

Nice clean facility. Polite workers, too. I needed to get a new social security card for work, and…read morethis location is conveniently located. This is a newer location; they transferred to this stand-along office building a few years ago, and the gentleman helping me said it's easier access compared with their address by River Valley Mall. You walk in, fill out your info and reason for visit on the touchscreen kiosk, and it spits out a receipt with your number to be called. I was in and out of there in less than 10 minutes! Plenty of free parking, so my stop in was efficient.

I have a friend who works here, she's a bundle of joy, wrapped in a blanket of positivity, so if…read moreyou deal with Katie, you're chances of leaving with a smile are looking good. Really, though, all the ladies I've dealt with have been polite and friendly. Easy to talk with, happy to clarify anything. The waiting area is a decent size. Be sure and pull a number to the left, when you walk in.

If I could, I'd live in a library. There's just so much potential there. But the Hilltop Branch of…read morethe Columbus Metropolitan Library is so sad. It's a beautiful building outside and in. The outside has a simple architectural design but shoddy landscaping. The inside has tall, peaked ceilings; tall, thick display shelves; and an old-time check-out counter with spiraled wooden rails. The sad thing about this library is that there are hardly any books. I walked down aisle upon aisle of half-stocked or one-third stocked shelves. I even saw entirely empty shelves, lots of them. The books that are there outdated or plain out boring. The multi-media check-out section barely exists. It broke my heart to be in this place. I went around 5p, when a bunch of bustling low-income kids were hanging out. All of them were waiting to sit at one of the many computer terminals. I'm glad Hilltop has lots of computer stations, but I don't want the library to become a place to go just for free internet service. I did see a large room where homework help was happening. There were a few tutors milling around but only about two students, one of them middle-aged. The staff was friendly enough. There was a security guard at the front basically making sure the kids walked instead of ran. There were plenty of people behind the counters. No one bugged me while I looked around. At check-out, the woman who was manning my line was curt a bit impatient with the semi-annoying family in front of me. I could tell she'd had a long day, and this place is probably a bit disheartening to work at, so I can't hold it against her. The staff was doing its best, but they don't have a lot to work with. The surrounding neighborhood is rundown. The fact that there was a guard on duty and that the multi-media reserves are held behind the counter alerted me that the Hilltop branch has seen its share of trouble. Hopefully the city library system can put more effort into the Hilltop branch. The residents there were definitely using the facility. The place was packed, especially with kids. But there wasn't a whole lot to take home.

The Hilltop branch has been undergoing a few renovations within the last few months! I am a bit…read morebiased, as I don't know how I ever lived without a library within walking-distance from my house, but I've yet to be disappointed by this branch. Many of the reasons why this library is so great stem from our great library system as a whole; making any request online and having materials shipped to the location of your choice, a diverse selection of materials, and friendly and helpful staff. This branch does not have enough computers to meet the needs of the visitors. As mentioned in a previous review, this has more to do with the lack of internet access for many patrons than it does for the library itself. I have never had to wait more than 10 minutes for a computer though, as I don't have a printer at home and sometimes use the library for its (fantastic) 10 cent printing. I don't have kids, so I don't know much about the offerings for anyone under the age of 18. It does appear that they have a really nice kids area, as well as community rooms for after school homework assistance. There are many stacks of books and a HUGE selection of audiobooks to peruse at any given time. They lose some points for their miniscule selection of music, but they make up for that with a bigger selection of movies and a whole wall of 'new' books. To be honest, it's easier to just order anything that you want online and pick it up when it arrives. This library is teeming with life. If you can't handle the youths loitering in the parking lot, or the snarky adolescents using the computers , then perhaps a drive to the downtown location would serve you better.

I went on a Wednesday evening and it was pretty busy. Upon entering, you walk upstairs or can take…read morethe elevator to the library and meeting room. I think it was designed this way due to historical flooding in Franklinton. It's a cute little library with lots of computers for gaming and studying. Librarians were friendly and helped me check out books without having my library card on me. They also appear to have lots of great programming/classes for English as a second language and kids and teens after school. The main branch is not too far away, but if you are in the neighborhood and want a quiet place to work or take in a book, it's a great option.

The library staff is SOOO NICE!! I appreciate their kindness! The place was clean and they helped…read moreme with anything I needed help with!

The City of Dublin is a great place to live and conduct business. What I love most is that I…read moreconstantly get updates about road closures, animal issues, construction work or city updates. Recently I contacted the City of Dublin because my trash bin was broken. They immediately returned my call and were very nice and understandable of the issue. It was the trash people that broke it so they realized this resident needs a replacement soon. Although I could not take all my trash bags out last week for the new bin, I will definitely be receiving a new one this Thursday and that is why I'm happy to give them a five star review. They handled the issue in a timely manner and left me feeling reassured that I'll get what I need as soon as possible. Since I'm a new homeowner, I always thought you would collect the trash bin at the city hall but I must have been mistaken because they just deliver it to your home which of course is very convenient for me as I do not own a truck to haul it back home. In addition, I have been very pleased with the city in the measures it takes to protect our homes while we are away. They send their police department out to monitor your house while your on vacation. I cannot speak for any other city that does this but this is the first I've heard of this. As well as handling the recent mosquito outbreak in Dublin for what was assumed as West Nile. They sprayed multiple times around the area to make sure residents would be safe. The City of Dublin is surely doing their work well and I'm happy they are quick to respond to any issues. It's reassuring and feels great overall to have a city that cares about its own residents.

I've seen this building a few times over my life, but just fairly recently found out it's Fairfield…read moreCounty's Library. Finally made it inside, since I had a professional development class for work. Very nice! Looked freshly updated. It three floors: books on 1 and 2; 3rd floor is an open event room with separate meeting rooms around the edge. We were on the 3rd floor. White walls, wood floor, paintings scattered around. Awesome space for a party, meeting reception, or what not.not the biggest selection of books, but enough to keep you involved!

From the owner: The Fairfield County District Library strives to provide access for all and foster lifelong…read moreeducation, whatever form that learning takes. We provide free access to movies, books, music, databases, computers, and more. We have branches in Lancaster, Amanda, Baltimore, Bremen, and Carroll.

I had this God awful ex husband and my then married name was still on the auditor's website 37…read moreyears after the divorce! I tried to change my last name years ago and was unsuccessful. Now I don't know if the rules changed or I happened to get ahold of a very helpful employee by the name of Tyler. He walked me right through what was needed including attaching a legal description of my property so that I can finally get my current name on the auditor's website. Tyler was also very prompt in answering my questions. I really appreciate it. And for those of us who are lucky enough to have at last paid off the house, your taxes can be withdrawn monthly from your bank account. That is a lot easier than getting the big bill at the same time your Christmas bills come in. And they pay you interest even though interest these days does not amount to much. The main thing is that your tax bill is paid and you don't have to worry about anything except making sure you have sufficient funds in the bank for MONTHLY taxes. They make it so easy to budget.

I won't kid you... I fully expected that having to go downtown to get our dogs registered was going…read moreto be a very painful process. It turned out our pet store was no longer handling the acquisition/renewal of dog licenses. They told me that another nearby pet store was probably still doing it, but I called them, and they were out of tags. So, there I was, on the last day before license fees doubled (which was completely my fault) headed downtown to fill out a bunch of paperwork. I have never been crazy about the process of licensing. However, having to go downtown, find a parking space and so forth somehow seemed less preferable than going less than a mile to fill out the paper. However, it turned out the process WAS actually pretty painless. Actually, it was quite convenient, because everything's computerized... and, of course, sorted by owner names. So the person helping me had all the dogs called up, old ID's, numbers and everything. What's more... just before making this trip, I discovered (in the process of gathering our dogs rabies numbers) that one of our dogs' rabies vaccination had expired. So I had already made an appointment for the shot for the next day, and told the clerk I would be coming back and registering the last dog tomorrow. She said I could just call in the new number the next day, so I wouldn't have to make the trip and pay double for the one dog. So, I took R.C. to the vet, got the shot, called in the new rabies number... bang. All set. All-in-all, I was in and out within 20 minutes, and I spent most THAT time walking in the County building or in the elevator (they only take cash or check, so I had to ride down five floors to the nearest ATM). So, yeah, this experience actually turned out great.

Outstanding service by the staff of the 410 S. High St office during my CCW permit application…read more The staff was friendly and extremely efficient--less than a 24-hour turn around from application submission to permit in hand. Thank you for making it an enjoyable experience.