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    Central Pediatrics

    5.0 (1 review)
    Closed 8:00 am - 4:30 pm

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    3 years ago

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    Covenant Family Care - Beautiful exam rooms!

    Covenant Family Care

    2.6(5 reviews)
    15.4 mi

    I selected Dr booker as my PCP for a regular checkup. At the checkup we discussed doing routine…read morelabs and a referral to a derm. I was told she would put it a referral and someone would call me. After about a week I called and told them I never heard from anyone. He said he would look into it and call me back. A few days later I called again, and was told the same thing. I called the next day and was told the same thing. I called the next day, no one answered so I left a detailed message asking someone to please call me back. It's been weeks and I've never heard from Dr Booker or anyone at her office. I was told we would go over the lab work, and I never heard about that either. Other than the terrible experience, the office is in severe need of cleaning. There is stuff literally everywhere. On every surface. Papers, instruments, computers, just piles and piles and piles of stuff. I've never been to an office that was so messy. There also appears to be no staff? Dr Booker herself came and retrieved me from my car, then she weighed me, took my height and vitals and preformed the checkup all herself. I will say she was very thorough with the checkup and any concerns I had but otherwise it was horrible!

    I've always used urgent care but now that I have a family I thought it would be in my best interest…read moreto have a family doctor. Every visit I've ever had the Dr. is very impersonable and cold. She doesn't volunteer much information, you have to know the exact things to ask to get anything out of her. The business hours are horrible and you can barely get a hold of anyone over the phone. Then when you are able to actually get an appointment you have to wait in your car and most of the time wait a good bit after your scheduled appointment time. I had a visit to see if I had strep throat and instead of giving me the usual antibiotics (z pack) she gave me something else. After almost a week I called back and finally got in touch with someone and she finally prescribed me the something else after I had suffered with a bad case of strep. Fast forward a couple months and I had to go to the ER. They did blood work and signed paperwork to send it to my Dr. I've now been calling for 3 months to try to get the info from my Dr. and have to call multiple days to get someone and it's always the same answer, "we'll check and let you know by the end of the day". Finally got to speak to the Dr. and she was rude and short to me and told me to go check at the hospital or I would have to drive to their office and sign a release form, which i'm almost certain I already did. I said I wish that would've been told to me in the beginning. She made some other rude remark so I told her she can take me off the patient list. Terrible experience and waste of time altogether. Very sad you can't even get info about your own medical situation and you are paying a Dr. who speaks to you so rudely and doesn't care if you get your info or not. Would not recommend to anyone. Moving on to someone else.

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    Covenant Family Care - Hallway

    Hallway

    Covenant Family Care - Nurse's station

    Nurse's station

    Covenant Family Care

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    Central Pediatrics - pediatricians - Updated June 2026

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