They take advantage of the elderly overcharged people and don't complete the work properly

Central Plumbing and drains came to clear the main drain and said it would cost 900.00 he snaked it and said there was an obstruction to look further he would have to snake a camera through and the charge would be an additional 3,800.00. By the time he added service We called another Plumbing company they quoted us 17,00 for everything that Central Plumbing did for us. read more

The job they did for me was a 10 min job snaked my sewer line no tip on the snake what he snaked don't know then told me it's probably going to happen again I ask way did you snake it then then wanted to charge me 2200 hundred to jet spray my pipe . Had that done by another plumbing company for 300 The job they did was not worth 520 dollars I will never call this company again read more

This company came to my parent's house on an emergency call. Insteadof using a camera they flushed out the line charged $2,712 for a service that was useless because the next day they said the cesspool line was clasped and the cesspool needed to be pumped out. They said their prices were comparable to everyone else instead they decided to charge my 88 year old mother half of her savings another $17,217. For a job Google says the average cost on long Island is $4,500. They also never reconnected the washing machine and plugged the opening for th hook up leaving my parents without a working washing machine. When my sister called to ask for a price adjustment they were rude unhelpful and insisted they did nothing wrong. Stay clear of this company as far as I'm concerned they stole $12000 from my parents by their horrible business practices of over charging unsuspecting senior citizens. read more

I would give zero stars. Called for emergency septic issue, was In a tight spot with my grandchildren living in the house as well. Almost 200 dollars to show up, 950 for snaking drain (which did not work), 3875 for hydrojet, 275 for replacing a drain cap. All told almost 6k. Was told I was good to go. 2 days later, guess what?! Same problem. Had another company come in. Turns out it was just that the septic tank was full, and did back up into the drain. They came and emptied tank and jetted the drain for me (which, oddly enough, this time I could hear that process while no noise was involved on the visit from Central). Cost from the new company? 801.05. I would avoid Central Plumbing and Drains like the plague!​ read more

I would never hire these people again. They seem to have a propensity for over charging especially when an emergency service is required. They had me at a disadvantage. The water stopped flowing and was told I needed a new well pump. installing a new well pump is not a difficult task. The well already exists. The lack of water was affecting the well being of a family of 7. At first they quoted 25,000.00 . After I picked myself off the floor I was able to negotiate the charge to 20,000.00 which was stiill ridiculous. I will be reviewing potential options including consumer affairs and BBB. I have to check if price gouging is legal in Nassau County. I tried not to give them any stars,, however they wont post the review without it. read more

I would have given 0 stars if that was an option. Central Plumbing & Drains replaced a leaking elbow pipe from a toilet that was causing a leak into the ceiling below. I was verbally told the plumbing work would be $3800, but paid $5500 which I assumed covered the cost of removing a portion of 2 walls and part of the wet ceiling tiles. Steve (owner) promised, but never delivered, on supplying me with a copy of documents I signed, and did not return my phone calls. Months later, I received an invoice for $16K+! Still no call from Steve to discuss, and now I've received a letter from a collection agency, which includes an $11K collection fee plus interest! Always check the BBB site before hiring a contractor. I didn't realize they have an F rating. read more

I accidentally called this company thinking I was calling a different plumbing company and when they showed up it was $125 show fee and then they said in order to fix the bathroom sink drain, they would have to snake it when I knew that it was just clogged because of all my hair and I couldn't get the stopper out to just unclog it. I asked them if they could just pull that stopper out and they said no it was would be $550. This company is a rip off and I would never ever recommend them to anyone. They were literally at my house for two minutes before they told me it would be $550. $125 for just showing up so I paid the 125 and told them to get lost. I called the company that I always use and they came within two hours and showed me how to pull the stopper in the sink and that was the problem. It was full of hair and it did not need to be snaked. read more

Sorry ass excuse for a plumber only looking to get in your door to throw seriously sick high prices at you in your time of need when you have no water or cannot flush your toilet, Stupid us we should hace done research instead wasting out time hearing their sick estimates read more

Be warned about Central Plumbing and Drains, owner, Steve Vitalo and his shady business. Only after the costly mistake of hiring this lousy company, did I realize that all of their 5 star reviews are fake. *user profiles mostly have 1 review, and the others appear to be commissioned by the company itself rather than representing genuine customer experiences. Through these false reviews, I hired them for a basic pipe repair- they charged me $700, a price that is significantly inflated. Then they claimed there was mold present, which was concerning. They went ahead and did mold remediation with out my consent, and charged me $4300. I later had this independently verified and discovered there was no mold at all. When I questioned them, Steve (the owner) immediately threatened legal action instead of addressing my concerns. This appears to be his standard tactic when customers complain - bringing up his lawyer to intimidate rather than resolve issues. Rather than working with me to address legitimate concerns about their service, they resorted to what seemed like intimidation. What kind of company response to customer feedback with legal threats rather than proper customer service? Avoid this company at all costs. read more