Worst bank branch customer service I have ever experienced. This branch has not opened the lobby…read moresince Covid and only opens one lane for drive thru. I was fourth in line and it took one hour to make a simple deposit. The customer in front of me also just made a deposit. The teller said there was only two people running the bank. The bank may be saving payroll but they will be losing customers. Hope it's worth it to them. I value my time too much to waste in a line at the bank.

Horrible, I mean HORRIBLE customer service. This bank won't even cash a check drawn on their own…read morebank over $1000.00. Cashiers rude. Sales/service Manager unprofessional, shoved check back at my husband, and was incredibly RUDE and very obnoxious. US Bank needs to train their employees better in Bowling Green,Mo.

I was new to town and looking for a local bank since my big bank I have banked with for years…read moredidn't have a local branch. The employees were friendly, helpful, and persona--a wonderful change from the corporate bank I'd been using for years!

From the owner: HOMEBANK is a full-service community bank established in 1934 that offers checking and savings…read moreaccounts, loans, Certificates of Deposit and Money Market accounts, business banking services and more, along with exceptional customer service and cutting-edge technology. Corporate offices are located in Palmyra, MO, and the bank has branches in Palmyra, Centralia, Hannibal, Canton, Mexico, Bowling Green, and Lake St. Louis in MO, and two locations in Quincy, IL. Member FDIC.

Rick Rodhouse is great to work with and very knowledgeable about insurance. He takes the time to…read moremake sure you understand your coverage!

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

My grandma has Alzheimer's and still likes to think she is independent. I was worried going into…read morethe bank was going to be a problem but Sean was amazing and settled her with ease and deserves a raise for dealing with her! I'm sure that's not the only time he has helped her out. I appreciate the whole staff for being kind to her! Thank you!

This is the best bank in town hands down. The staff always goes out of their way to help with…read moreanything you need. When you walk in it's like family atmosphere. I recommend this branch to anyone.

The bank tellers are NOT AT ALL friendly and seems like they really don't want to be bothered…read more Today, downright hostile. Asking a question and getting sarcasm from the young man there on the end! Once I decide if I'm going to stay in this area, will definitely change banks. The only friendly and helpful person I have come across here is the bank manager who, unfortunately, is not always available. Seems no customer service anywhere these days but when you are depositing money for the banks to use and receive treatment like this from their employees, this is just beyond perplexing.!

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

So you're looking to find a bank... well look no further! You may be asking, what makes this place…read moreso special because it offers everything every other bank offers. It is the people who work there! Every time I'm there they know me by name as I walk in the door, not after seeing my account information. I've never felt rushed, and any questions I may have are answered with respect. If I ever need to move, I will dive out of my way to bank here.

From the owner: Royal Banks of Missouri is a full-service, independent community bank, locally owned and operated…read morein St. Louis, Missouri. Since 1964, we have been committed to being a trusted financial partner for the people and businesses we serve, and investing in the growth and betterment of the communities we call home. We proudly offer a full range of banking products and solutions designed to meet the needs of consumer and commercial clients alike. As a client, you'll find our personalized service second to none. Call (314) 212-1500 or visit us in St. Charles to learn how we can support you today! Lobby Hours: Mon-Thurs: 9 a.m. - 4 p.m. Fri: 9 a.m. - 5 p.m. Sat: Closed Interactive Teller Machine Hours: Mon-Fri: 8 a.m. - 7 p.m. Sat: 9 a.m. - 2 p.m.