Update: The assistant manager, Vance, reached out to me and asked what happened with my experience…read moreand if I would come in to give him a chance to assist. He was extremely helpful and we ended up purchasing a back door from him. Vance also took the time to discuss the process Tri-Supply uses to produce/order doors. Because they do construction in-house, it makes getting your a door a month shorter than if you purchase through Lowe's. We do plan to use Tri-Supply if we purchase a front door as well.

I cannot in good conscience recommend Tri Supply to anyone for any reason. Our experience with them…read morewas an absolute nightmare from start to finish, and it's astounding to me that a company can function with this level of incompetence and carelessness. We purchased a $1,300 custom back door from Tri Supply because our home was brand new, and the builder had already used Tri Supply for the existing doors. They had all the specifications and exact measurements, so this should have been a simple transaction. We met with Catherine, who placed the order for us since we wanted to replace our full-length glass back door with one that could accommodate a dog door. The first door arrived a few weeks later. After taking apart our original door, removing all the hardware, and preparing to install the new one, we discovered it was a foot too short. A glaring but forgivable mistake. Catherine apologized, admitted the error, and assured us she would fix it. The incorrect door was picked up the next day, and we waited another week and a half for the replacement. When it arrived, it looked correct, so we once again went through the painstaking process of removing and reinstalling hardware on a nine-foot solid door--only to discover that this one was 3/16 of an inch too wide, making it impossible to fit. Handling and rehanging a massive, heavy door like that is no small task, and the level of frustration we felt cannot be overstated. I am a disabled veteran with back issues so this was a tall order, quite literally. We reached out to Catherine again, stayed polite and patient, and asked for someone to come measure the door properly. Instead, we were told to measure it ourselves, which we reluctantly did. Tri Supply then instructed us to leave the door on our front porch for pickup. It sat there for five days before they finally retrieved it, despite multiple calls from us. Another week and a half passed before the next door arrived. By this point, we were beyond exhausted with the ordeal. This door finally seemed to fit--but it was damaged. It had scratches, scrapes, scuffs, and even footprints on it, as if it had been dragged across concrete and treated with complete disregard. This was the final insult in a process defined by delays, negligence, and incompetence. While the door eventually fit, the entire experience was an infuriating lesson in how a company can fail its customers at every step. Tri Supply demonstrated a shocking lack of professionalism, accountability, and care for both their products and their customers. If you value your time, your money, or your sanity, avoid this company at all costs. Only consider them if you have no other options and are prepared for weeks of frustration, repeated mistakes, and careless handling of your property.

Great people with an easy transfer process. It's inexpensive and they are extremely respectful with…read moreyou as a consumer and with the products you order for transfer. Thank you all for everything!

This review is for the second location, but it applies to the business overall. Worst customer…read moreservice ever! I bought a mower and in 10 days it completely stopped working I was quoted over $1,000 in repairs (I purchased it for around $1,300 with tax). The had gave me a 14 day guarantee, at 10 days I am being refused my money back, store credit, or any kind of return. They have offered to send it to a mechanic, but they will only "get it to running condition" and does not guarantee a complete fix because "things break, I don't know what's good and what's not". Do not do business with them!!

so I came in to get a few things back that I had gotten a loan for which after going to two other…read morelocations these wonderful ladies gave me the best price for it all. thank you again for that. but while paying for my stuff and having no intention to buy anything I saw a pair of iPhone headphones brand new that I got, and a power tool I've needed for quite some time at honestly the cheapest I could ever hope to find it for. So I have to thank Monica and the other lovely ladies for always helping me out and getting me the best prices in town. thanks again Alex

Updated October 05 2025 DO NOT BRING YOUR STUFF HERE…read moreI've been a constant client of this place since 2022. I come here every two weeks if not every other week.Service has changed lately, your stuff is not worthy anymore.Charlene Check the prices of your stuff whenever she likes or feels it's needed. I jut came today with Switch games and nintendo switch 2 games. Ones of those games we're limited edition retail value of 120$ she says she just can borrow 10$ without double checking for any prices in the sistem. The switch 2 games are 80$ brand new. Charlene and the Afro guy Just blame the new manager. Saying now the prices change because of him. People this places is not what it was. They ask for cables, controlles,Everything that comes with any sistem or Item, so they can accept any items and if you Forfeit that item and you want to buy it back, SURPRISE nothing of what you bring with that sistem or Item is not anymore.They just create bundles with loose stuff they find on the store. I say this because it happened to me a lot of times with different items.Service changed. Your stuff is not worthy. Here below is a review when started here as a client. 3 years ago This is the place to bring your stuff!! The lady's there gave me an excellent service Yuri, Tasha and Monica will give advices for what is better for you on what you looking to do or find. Don't go to any other Pawn This is the place if you want to be treated like person!!! Thanks to the Team!

Bought a bedroom set and came back for a living room set. Forgot to leave a review but this is…read moreafter a year of use with kids and a pet and lots of gatherings.

Looks like this place is under new management, and I experienced completely opposite from the bad…read morereviews. The store felt more organized and welcoming than before. The young lady who helped me was very kind, patient, and easy to talk. She took the time to answer my questions without any pressure. I ended up getting a bedroom set at a really good price, better than I expected. The whole process was smooth from start to finish. Definitely a much better experience than I've had at other furniture stores. I'll be coming back and would recommend checking them out!

In my opinion don't go to centex pawn shop in East Waco Texas, they try to give you much less than…read morewhat the item is worth, they look down on people , I wrote a review on centex pawn shop in East Waco Texas a few years ago and complained about the service and the disrespect of how the customer service reps treat customers and how much less they try to give you, one of the managers came to me and asked me if I could rewrite a positive review and I did but within a few months they were back with the disrespect and think they can just give a little of nothing for your items and a person should be happy, I have been a regular customer with centex pawn shop but they have loss me as a regular customer, I can't wait to get my items out and take my business somewhere else, I wouldn't recommend centex pawn shop in East Waco Texas to anyone, not even a enemy so I give them a one star and really they don't deserve it, but that's just my opinion, very disappointed in their service and how they try giving you little sad nothing for your items

Great customer service, I came in and bought a mini - fridge and Nikki was knowledgeable, friendly…read moreand even helped me load it! I'll be a return customer, definitely!

Great spot with some hidden gems!!! If you're in the area and want a great deal this is the place…read moreto go. I was lucky to stop by when they had Christmas in July and there were so many vendors outside and Santa was there taking pictures!!! Great stuff and all at an affordable price! Definitely check them out if you're in the area.

Do not let the packaging fool you, EVERYTHING IS BRAND NEW AND IN WORKING CONDITION. This is THE…read morebest place to get clothes, household goods, and random items for dirt freaking cheap.

Now that's what I call top notch customer service!!! Thank…read moreyou Mr. Geiger for making my transaction smooth and over the phone. It's places like these that make up for the not so good places with poor customer service. I'm coming back to purchase more appliances in the near future and the delivery fee is pretty reasonable as well considering I don't have a truck to deliver my appliance nor do I live close by. Thank you!!! I definitely recommend this locally owned store.

Lynn is absolutely awesome! Ordered 2 speed queens that arrived yesterday, he delivered and…read moreinstalled them personally today. He went out of his way to purchase a tool needed to install the pedestals the moment he realized he didn't have it and got our machines installed quickly. I'm so impressed with this business! They 100% have my business for any future home needs!

I went to this pawn shop and met with the owner Michael. He was a very nice guy and his staff was…read morevery helpful. I strongly recommend this place.

Be VERY careful in dealing with this store. They will initially make an offer to you only to renig…read moreon it and start nickeling and diming at every opportunity. I would not recommend ANYONE shops here as it is obvious the store owner Michael Lazar is FAR more concerned with trying to screw over his customers than trying to earn repeat business and stand by his offers.