Excellent value, service and quality! Much cheaper and better than going to a "chain" store -…read morefamily-owned businesses are best!

This is a great small business in Southland Park providing essential services. It's a much better…read moreexperience than going to USPS or even UPS. James is fantastic! He's knowledgeable and efficient. There's also a lot of parking available so it's easy to drop in and out. Add this one to your list!

Racist business and I dont care what nobody says. I flew all the way from so cal to pick up a next…read moreday air letter containing my settlement check from my employer which was delivered to my son's house prior to him moving out April 1st so I had my package redirected to this location so that I can fly down and pick it up so I called the guy at this location and asked him to put an extension on it so I can pick it up and when I get here some old lady refused to give it to me because I didnt have proof of my sons address and nobody told me I had to show any proof so I wasted 400 dollars just coming here when I had my government ID my social security card and my birth certificate on me at the time I tried to pick it up and the old lady said shes have to talk to her manager about it but I can tell she didnt even want to do that in fact she flat out lied to me because I watched her the whole time and she didnt make no call to her manager So shes racist. Simple.

Good service good from some good people, they help And the…read moreservice is fast. I just needed some papers printed.

I'm old school... I pay bills with a check and mail off with an envelope and a forever stamp. It's…read moreold school peeps like me who are keeping our post offices and US postal carriers in business. I've always received service with a smile at the land Park branch of the USPS.

It's two weeks before Christmas and they have only one person working the counter. I tried to use…read morethe self service but the scanner wouldn't recognize the size of my package and it was taking too long to figure it out. This was after I already waited behind a woman who was trying to figure it out for 10 minutes. I mailed two very small packages for $7.50 each which seems like a crime. When did that get so expensive? The contents of what I sent weren't worth that but nonetheless, I had to send them. I recommend adding a couple more people to help out the poor clerk dealing with the huge line at Christmas.

The lady wouldnt help me because she was "on break" as she was breaking down boxes... damn shame.read more

Always professional. Always swift…read more Always polite and competent. I travel out of my way to go to this location as it's clearly the best in Sacramento. Thanks to the whole team for making it a pleasant experience.

Adj: bustlingly brisk and busy, but effectively efficient…read more This UPS store is a very busy one in the Lakecrest shopping plaza at the corner of Florin Rd and Greenhaven Dr near I-5. From before the store opens, there could already be people ready to promptly pounce upon the store to ensure they get in the head of the line that quickly grows. It's that bustling pretty much every day of the week no matter the time of the day. This used to be the only place to return Amazon items and it was really busy then, but now there are other stores to drop off Amazon returns so this UPS store is more for dropping off packages to ship, copy and printing services, and fingerprinting and other official services such as getting documents notarized. On our most recent trip here, hubby and I got our fingerprinting done here to volunteer for a non profit organization, and we came out here early one weekday morning to try to beat the crowd and we kind of did, but while we were getting our prints done, the line grew long and the only gal staffing the store couldn't get to others so we let her help a couple of people who just had to print a document or ship an item so that the line would shorten before she continued to help us. In case anyone also need to get this process done, just a heads-up that the finger printing machine could be a bit glitchy or picky, so there were a few redos of certain of our digits, but overall, the young lady who helped us was very efficient and also surprisingly calm even as the line grew and grew and grew of people who came after us. When we asked, she let us know that she's the only one on duty for the first hour or so and then another coworker would come in, I think they really need two people to open the store as surely there's always a crowd building up right away at the start of their business day. So one star taken off for that because they really need at least 2 persons at all times or at least at peak times like in the mornings, to meet the demands of the many customers. For the most part, I still think this is a good store, service is friendly and helpful. They are patient with less technical customers who come in to print documents because they don't own computers or printers or just need help in general. As for value, I'd say all of their stationery and shipping merchandise are all pretty expensive bc the items are marked up since buying them here would be a convenience, vs having to buy a shipping envelope or Scotch tape or scissors or pens and markers, etc somewhere else to get one's packages ready BEFORE coming to send off your shipment. Overall, this is a good neighborhood UPS store and hopefully their goods and services provided will continue to be high quality and attentively efficient.

So this is one very busy UPS store in the Lakecrest Village Shopping Center off of i5 and Florin in…read morethe Greenhaven area. It's convenient for me to stop at this store to drop off shipping packages as it's not too far from me, but it's always busy from my experience, so I try to go first thing in the morning when it opens. They also take Amazon returns here, so the line can really build up. But this time as I was dropping off, I noticed that there's a new (to me) kiosk machine thing that will scan your pre-paid label and provide a digital or printed receipt, nice. Then you can just leave your package on the counter and go on your way without having to line up in the quite long line, as this was before 9am and there was already half a dozen people in line. The store also sells lots of shipping stuff like boxes, mailing envelopes, stationery (pens, markers, tape etc.) to label and seal your mailing packages or envelopes, but all marked up in prices since they expect people to come prepared with their packages all ready to go. So if your shipping items are not ready, and you need to get some tape, yup, it's gonna cost ya. I always make sure my packages are ready to go for this reason, thank you to my wife. All in all, a decent place, but they really need 2 people to open or at least 1 more person coming in within the first half hour when the store opens at 8:30 in the morning. The line can be really slow, the staff was fingerprinting someone so the line was halted until she's done with that customer or the other staff arrives. This is not sustainable in my book.

Horrible rude staff. Always broken self service printing and the staff do nothing about it even…read moreafter being told multiple times. Unprofessional, sitting on top of the counter as customers come in. Not helping customers that express issues with their machines, and bypassing to other customers. Dont waste your time or spending money at this location.

I came to drop off my book to get despined and divided into smaller books. Gave VERY detailed…read moreinstructions as well as tabbed the sections. I clarified in person as well everything that I wanted. One of the workers called back with a question - which is fine. There was still confusion so I had to go back in to clarify what the index of a book was (even tho I wrote what page it's on in the instructions). He said he understood that I wanted the index copied for all the books (as indicated on my written instructions). I come back and pick up my books and it's wrong... I'm too exhausted to come back but I'm just so ??? There was no added clear and back cover for one book. The original index is in 1 book and NOT copied for the rest of the books. He did make ONE copy loose leaf. So I have a stack of papers... $36 for it to still be done wrong. But whatever.

Great notary service, along with all of the other services offered. Ben, the owner, has provided…read morenotary services to relatives in long-term care, and he is extremely kind, empathetic and professional. Support this small business for copies, fax, notary and more.

Quality work , excellent service & great pricing - Give Ben an opportunity to win your business -…read morehe won't disappoint you . Those are the reasons he's been in business for as long as he has serving the entire South Area's business needs .

Came in to ship something. I was in line and thier was a very rude customer that Sandra…read moreunfortunately had to assist. She was so professional and courteous. That takes a lot of restraint and control not to even show it on your face when a customer is rude. Sandra was very kind and helpful with my transaction. I also had the pleasure to meet Jason and John also very friendly.

They are now taking Amazon Returns…read more When I arrived there was no line and I walked right up to the counter. I pulled out my QR code and my package and set it on top of the scale. It didn't scan correctly and she tried it again. Then she politely asked if I was sure this was the right place. OPPs!!! Wrong place. I thought I had checked FedEx but apparently I selected the wrong location. I said I'll be back. I went outside to my next appointment. They were behind so unreturned my item and re-selected FedEx. I went back to FedEx and the staff member had an opening in her line and I tried it again and it went through on the first try. Service was stellar.

Two stars for the guy who helped me being friendly and apologetic for UPS having its head up its…read moreass as usual, zero additional stars for quality of UPS service. Went to pick up package which wasn't where it was supposed to be so it took 20 mins to find it. When FedEx and Amazin have you beat, UpS, you are really crap.

The representative was rude and indifferent. She didn't even try to help resolve the issue. In a…read moreharsh tone, she said she couldn't help me and then hung up. The sender made a mistake in the postal code, but the package still initially arrived at the correct hub because the city and street address were written correctly. However, for some reason, it was then sent to the wrong hearby city, where they realized the mistake. Now I have to wait another 24 hours for the system to update and for the new stage of delivery to begin. My suggestions to pick up the package myself from any available location were abruptly rejected. I can understand system imperfections and even the incompetence of sorting staff, but I absolutely cannot tolerate rudeness from customer service representatives.

Notary & fax here all in one place. One stop shop…read more Very convenient & prompt fast service. To fax it's 1.50 a page. Notary was fifteen dollars. Worth it for us bc my wife needed this service just recently. This shop is walkable distance from our home but we chose to drive bc it was raining that day. Absolutely we would return over & over again! My wife even purchased forever stamps here before & they do digital fingerprinting as well! Love that they provide these services!!!

Love this local store. Almost chose to mail my item in another local city but decided to wait to…read moresupport local businesses. Love the staff here. Full service support and they are so patient. They take their time with each customer and serve each person with care. They don't rush you and explain all your options to you. They even offer some cute mailers. There are PO Boxes for rent and free boxes/ envelopes for USPS flat rate options. Full service support!!! I'm so glad i waited to mail my items out here.