I came in a few weeks ago for notary services and there was a bit of a line, so I waited patiently as both of the women were happily running back and froth handling the needs of all the customers. I reached my turn and (I want to say her name is Melanie but I'm blanking!) very apologetically let me know I was missing items and needed to come back in order to have my docs notarized. Truly not a problem. She was so sweet and I could tell she really didn't want to tell me she couldn't complete the service then. Not a problem, I gathered what I needed and returned an hour or so later. Just as gracious as the first time, she helped me through the whole process quickly and explained everything thoroughly. She's just an overall pleasant person! $15 to notarize and a truly pleasant customer service experience, can't beat that! read more

I was contemplating writing this, but I figure I do the review about the accuracy of their worker. In the last week I had went to mail and more to mail out important documents that requires certified mail and return receipt, each time I went I had to constantly repeat myself over again that I was mailing out a certified mail that needed a return receipt, the first two times she did it correctly but having to repeat myself meant that the person was not actively listening. The third time, same thing even after repeating myself and the cashier acknowledges that I needed a return receipt. Coming home I checked my receipt to find out that she did NOT indeed charge me for the return receipt even after repeating it more than twice that I needed one. I will not be returning my business for the simple fact that they cant get this simple thing done. read more

Notary & fax here all in one place. One stop shop. Very convenient & prompt fast service. To fax it's 1.50 a page. Notary was fifteen dollars. Worth it for us bc my wife needed this service just recently. This shop is walkable distance from our home but we chose to drive bc it was raining that day. Absolutely we would return over & over again! My wife even purchased forever stamps here before & they do digital fingerprinting as well! Love that they provide these services!!! read more

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Their customer service is very inconsistent and they change their processes on the fly. Very disappointing the service since I've been there before with no issue. Now, their customer service is poor. Will not be going there again. read more

Love this local store. Almost chose to mail my item in another local city but decided to wait to support local businesses. Love the staff here. Full service support and they are so patient. They take their time with each customer and serve each person with care. They don't rush you and explain all your options to you. They even offer some cute mailers. There are PO Boxes for rent and free boxes/ envelopes for USPS flat rate options. Full service support!!! I'm so glad i waited to mail my items out here. read more

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I have always found this store to be super friendly and helpful. After dropping off my package yesterday, I found out I sent the package to the wrong address. I frantically called the store to see if they could intercept the package in time before it was picked up. Cam was so helpful and thorough in keeping me calm, finding the package, and sending it to the correct address. He also followed up with the tracking number to make sure the loop was closed on the service extended. I'm so grateful to him and the store for their help! read more

Have always had great experiences here for dropping off mail, getting fingerprinted, or getting copies made. The interior is nice and clean and was updated recently too (I think within the past 5 years or so since the carpet was different). The staff are always so friendly and super helpful. They take their time with each customer and provide the best customer service! I use them for my fingerprinting needs regularly because I can always rely on them for their amazing service. read more

I came here needing some documents notarized, and Jenny was amazing--fast, smooth, and professional. I also sent off some packages while I was here, so it's really a one-stop shop for all your notary and shipping needs. Super convenient and efficient! read more

Mail & More - Their daily trivia post - Notaries Near Me - Elk Grove, California

The best place to mail packages. Quick and friendly service. Great customer service. Close and convenient.

Called to make sure there was a notary on site. Notary available until ten minutes before 6 pm. Arrived to see a long line with two employees working quickly. Cost is $15 per notarized signature. Out the door and documents completed. Realized we probably should have copies, so the son went in and came back with three copies. Close by and completed what we wanted. Will return back if needed... read more

Mail & More - Notary time - Notaries Near Me - Elk Grove, California

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I came here for Live scan to volunteer at my daughters school. The lady is friendly and knowledgeable. The whole process done in less than 10mins. It costs $58 with tax. The place do more than live scan, is a great place to get many things done, like Notary $15 and more! read more

Mail and More is the absolute best place in Elk Grove. The staff is so friendly and SO helpful. Even if they aren't the place to help with your specific mailing need, they will know where you need to go and how you get there. I always appreciate the selection of packaging as well. Their prices are affordable and I feel like I am doing good supporting a local business. We love mail and more! read more

I came here around 5:30pm on Tuesday right after a bad experience at UPS just across the street. I needed to get a live scan done and saw on the website they stop walk ins at 5pm which is why I went to UPS originally. I should've just came directly to Mail and More in the first place! Christina immediately helped me and did the live scan so quickly. I was in and out of the store in under five minutes. Save the hassle and just come here! Seems like it's a hit or miss when it comes to various UPS locations being able to do live scan despite them being listed as providing the service. read more

Mail and More has such a friendly and helpful staff. Have been going here 20+ years and have mailed packages/letters, used their notary service, Live Scan, passport photo service and maintained a PO box there during all this time. Would highly recommend them! read more

I love this place! Better than the Post Office AND they have a Notary. All of your mailing needs in one place and the people that work here are so nice, professional and willing to help out. read more

Since I don't have a printer at home, I utilize Mail & More for my printing needs! They certainly come in handy for their convenient location! Not only do they offer great customer service, they know their services and products. Even if there is a line, I still feel like I get in and out of there in a timely manner! I have used their services to ship packages, send mail, buy stamps, and more. When I need something printed, you just email them the document and they print it right out! So easy! read more

This review is Loong overdue for Ashley and her team. . I've patronized this location for over 20+ years and they truly go above and Beyond in every possible way. I've done notarizing, shipping, purchased stamps, made Copies. .. that's just a few things I've gone in for my shipping needs. As an online seller, I frequently ship out packages and need lots of help with labels and packaging. The team is always so accommodating! Quality customer service you can trust with your packages. I don't think there's anything Mail and more can't do. Always great service! Thankful for Ashley, Jenny, Eli and team service! They are all fabulous! read more

A little more expensive then the post office but what a convenience!!! The ladies who work here are fun, and they help people in good time. The location is awesome there ar so many food shops and boba and nails and grocery markets that you can walk around after dropping your packages or mail off here! Would definitely come back if I needed a quick send off for my packages but the cost difference is quite significant. Overnighting an envelope from the post office: around $37 Overnight an envelope from mail & more: Around $78 Yikes! Haha but convenience is convenience. read more

With the closure of many retail stores due to COVID-19, the USPS has seen an influx in business. Although great for the postal business, this causes almost holiday season-like lines in the post office. Thankfully, there are small businesses like Mail & More that provide USPS (and other delivery services) services. Whenever I visit this store I am amazed at the high level of customer service provided. The staff not only greet customers, but they move with a sense of urgency that is lacking at standard post offices. Recently, I noticed that a package that I mailed through Mail & More was showing as "pending" when attempting to track its whereabouts. I called Mail & More and an employee pleasantly explained that due to COVID-19 and the influx of mail orders, USPS is not required to provide detailed tracking information. Therefore, the tracking would be updated once the package is delivered to its destination. Two days later I received notification that the package successfully arrived at its destination. Thank you Mail & More, please keep up the great customer service....it does not go unnoticed! read more

I used to go to Bel Air for their postal services, but they don't do that anymore. This place is in the same shopping center so I went here to buy some forever stamps. Cost is a little more expensive but customer service is much better than the post office. read more

3/28/2023: Top notch employees at Mail & More. Went there today and one of the employees made the copies for me, which I really appreciated. Then the notary public was super friendly and nice. They took all the stress away, by helping us get our paperwork together. I can't thank them enough. read more

Mail & More - Serene and calm found at Mail & More. - Notaries Near Me - Elk Grove, California

They say they offer USPS package drop off service. After using them a few times, they developed a negative attitude towards us for dropping off USPS packages, stating they do not get paid for providing this service. Well, they should not state they support this service if they are going to make their clients feel terible for using this service. We will be canceling our PO box service with this company. read more

I didn't even remember that this place was here, until I was at Bel Air and realized they didn't have mail services anymore. Luckily after a quick Yelp search I just had to walk a few doors down to Mail and More! I walked right in and didn't even have to wait, because someone was ready to help me at the next register. They accept ApplePay so I was in and out in a couple of minutes! I might just come here to mail out packages from now on, to avoid the longer lines at more popular places like the post office, FedEx or The UPS Store! read more

NEVER WILL I RETURN BACK TO THIS PREJUDICE LOCATION!!! I enters in the establishment and there were 3 WHITE employees working. I made eye contact with 2 of them. There was only 1 customer inside besides myself so I stepped into the wait here position for customer #2. Again 2 of the employees made eye contact so I waited. Another customer enters and they both say hello to the white man. So I asked why is that you 2 ladies have made eye contact with me multiple times but yet to greet me?? "Oh I thought she was helping you" " Oh I just assumed she helped you " This is both employees putting it off on each other then another WHITE customer enters. Immediately greeted with a hello how can I help you. The customer was like NO this young lady was next!!! Like come on now why is it obvious to a customer that I'm obviously looking to be served just like anyone else who enters. " Oh well she waved at me" states the last employee of the 3 amigos!!! Literally I'm getting so upset with this because I have NEVER experienced blatant disrespect or felt like I was being treated differently because I was a black person. These WHITE EMPLOYEES started trying to make every excuse as to why I was NOT greeted or helped when I entered. Again I WILL NEVEE COME BACK HERE! DROVE WAY OUT MY WAY TO ANOTHER MAIL PLACE because I was discriminated against in my own neighborhood! I didn't want it to be about race but it was ONLY OBVIOUS IT WAS A BLACK WHITE THING! Clearly I was upset because I waisted no time to write this review! In the hopes that these white women will know that their actions were disgusting I could have took there picture and publicly shamed them but I decided against it because I didn't wanna stoop to there low and I mean low level! They don't serve the 1 star I was forced to give! read more

I needed to mail out a few documents out of the country and decided to give Mail&More a try instead of USPS office. I was trying to avoid the long lines at USPS during the holiday season. I went in a few minutes after it was opened. There was about 4-5 customers ahead of me. I got quoted $60 for the documents which I already placed in the USPS priority mail flat rate envelope and the person who was helping me didnt seem to know what to do very well, needed to ask another coworker a few times. I decided not to send it here. I took the same envelope to USPS office down the street, and it was only $40. I didn't have to wait long, only 10 minutes and customer service was great! In short, services here would be more expensive then if you go directly to other shipping stores such as Fedex, UPS, USPS, etc But if time and convenient are what you need, you may give this place a try. read more

Came in for a livescan on the 22nd, and my form was processed with an incorrect birthdate(they typed it incorrectly). it was very quick and convenient (at the moment). They would not waive the cost for a new livescan. They suggested I resubmit but unfortunately, my program specifically requested that it not be a resubmission. I thought about going in and chatting with another rep but I'm not about to pay twice to a place that will not stand behind their overlooking. so if you have a livescan that is time-sensitive and for a grad program, I can't in good faith recommend this place. The rep I spoke to on the phone was kind but unfortunately, their boss did not care to waive the cost. EDIT: attached pic where program email states that a resubmission would be invalid. I do appreciate the owner's quick responses, but unfortunately in my case, the solutions he offered were not enough, and I don't remember checking for errors. read more

Mail & More - Notaries Near Me - Elk Grove, California

Quickest live scan I've ever done! Great service and location being just down the street from me.

Terrible customer service! They sent back some really important mail of mine. All they had to say was were sorry the workers didn't read the note. That's helps a lot. I think her name was Jessica, very rude. On more than one occasion they gave me OTHER PEOPLES mail. One time they gave me someone's medical results how neglectful and unprofessional. read more

Heather and her team remain the #1 shipping location. I drop off packages 2-3 times weekly. Every member of the staff continues to be professional and pleasant. They have the best office culture from celebrating holidays, to decorating, just good vibes all around. Thank you!!! read more

It's hard for me to give 1 star as a Buss owner but just to help next person to watch out I am writing this. Hope it helps Mail More to do a better job for next person. They don't make sure incoming parcels are your own parcel by getting signature from each one so what can go wrong went wrong and my $1200 incoming cargo from China picked up by someone else and owner insisted that I was the one who picked up . It's pretty brazen and rich . So stay away if you own a Buss . Other than that they are pretty nice ladies . read more

I love this place . The staff are so helpful and the service is excellent . I come here often to mail packages . Great place !

Incompetent!!!! 1st they lost my taxes that I printed out and mailed from there. 2nd I go and get a PO Box for $88 for 3 months (rip off) the same day I find one cheaper somewhere else $60 for 6 months and no $20 set up fee, that I had no clue was not refundable. I called them a hour after I get the box to tell them i don't need it and can income return key for a refund but the girls who answered said she doesn't know. Smh won't hkbthe next morning to cancel, well to my surprise they want $20 for a setup fee which USPS says there shouldn't be a fee. Be careful with these racist people. read more

On 4/30/22 I sent a package to my daughter in Ohio to a PO BOX. this package was sent via fed ex through mail&more. When i checked on tracking I noticed the package was delivered to Lubbock, Texas. I called mail&more and I believe it was Ashley who said would contact fed ex and follow up. Never heard back from her. I contacted fed ex and they informed me they didn't deliver to a PO BOX. i would have thought mail&more would know that. At this point the package is considered lost and I never heard from mail&more. read more

I was going to change it to 2 stars but then saw the response from the business owner along with all the other not so great reviews on account of POC not being acknowledged when they walk through the doors and then it hit me. . Yes, this is an apparent issue with this store that I've witnessed multiple times. Also my review is not intended to be "harsh or hurtful" Rather it's a reflection of the business and how so much can improve. . Perhaps the prices can't really be changed any further but as far as customer service and basic acknowledgement of all customers? That's not asking for too much and they can't deliver. . Like I said go to USPS a few streets down or the UPS literally across the street. This place always has a strange vibe inside and I've even overheard an employee telling another girl to overcharge a shipping order. . Which said girl told her "no I'll just do it my way. ." and proceeded to at the very least not overcharge. read more

They can get real busy! Pricing is a bit higher than the USPS but I get it it's a small business / franchise like . Sometimes there isn't enough workers but the usual gal moves fast . They offer a lot of things here which is cool! Even live scan fingerprinting read more

The staff is always so friendly and helpful. The hours are great and they dont mind answering questions about their different services.

If I could give this place negative stars I would. The prices and surcharges for using their shipping services have dramatically increased. A 0.6 lb package to Humboldt State used to cost $3-5... last week it was $12 for USPS... such a rip off. The people might be nice but damn... this is outrageous. read more

Love the service and the smiles!!! In a decade Inhave never had a bad experience. Mary and staff are top notch. Need a mailbox? Help packaging something to mail? Stamps? Passport photos? Notary? Make copies, send faxes and more!?! Then get yourself to Mail & More! Amber and Ashley along with Mary are wonderful!! B read more

Went for a passport photo. I was immediately assisted by a very friendly lady. She even gave some useful info with the process of filing a passport application. read more

This is one of the best, local neighborhood store!! I had forgotton what a gem this store is. Their service is always beyond expectations. We had a mail box here for years and then we moved and discontinued mailbox service. Yesterday, we needed an urgent letter from IRS, they will only mail or fax and we don't have a fax machine, while mail will take 2 weeks. We quickly called Mail and More while IRS was holding, they were very happy to provide their fax number and held on to the fax until we got in town today. Same friendly staff. This kind of service will only come from our local businesses. Check out all the different services they offer. Truly "& More". read more