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    Central Valley Pawn

    2.7 (16 reviews)
    Closed 10:00 am - 5:00 pm

    Central Valley Pawn Photos

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    3 months ago

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    9 months ago

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    2 years ago

    Helpful 1
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    8 months ago

    seem like they change out some diamond because now my stuff looks dull and not the same

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    7 years ago

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    6 years ago

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    4 years ago

    Customer service is great. Very friendly and helpful. I am a returning customer and will remain so indefinitely.

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    12 years ago

    Cool folks...Pawn shops always are there when ya need them

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    6 years ago

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    10 years ago

    Rude customer service, called and spoke to whoever. Told them what I had to offer, very rude. Debating even driving from Turlock.

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    10 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    11 years ago

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    8 years ago

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    Ask the Community - Central Valley Pawn

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    Pawn Shop

    Pawn Shop

    3.5
    (37 reviews)
    35.8 mi
    $

    Offer was less than half the value of what I was selling…read more They expect to double their money in every transaction they make I found a fare buyer elsewhere Thanks for the insult today I always appreciate a insult from a pawn shop but this one takes the cake

    So this review is basically the difference between amazing customer service and someone who just…read moredoesn't care. Earlier this week I went in and was greeted by a man with dark hair, and got help from an employee named Josh. Josh went above and beyond to explain the process and listened to my story with compassion: my grandmother just passed away and left me more items than I expected. I went in knowing they only took silver and gold at the moment, but again, the process was so smooth and Josh was very friendly and professional. Fast forward to today. I went in and saw Josh, who was with another customer, so I decided to go to the blonde woman seated at the counter. No smile, no welcoming energy, and she barely even blinked when I explained my story and commended Josh for doing an excellent job. Not only did she toss my items around as if they were trash, she had the audacity to grab the items I WAS CURRENTLY SORTING THROUGH to check them. I said, in a polite tone, "I would rather hand the pieces to you myself, not to be rude." No one else was in the store and I wasn't taking my time, she was just rushing me. When she finally took the items worth anything, I already knew in my mind I didn't want to do business with her. And when I said I'd rather take it to someone else she gave a snotty "Okay" and didn't even tell me to have a good day. Basic Customer Service. Pawn Shop, McDonald's, JCPenney, wherever you work with people you have to be SOMEWHAT personable. The only reason I would go back is to have Josh assess my items. But the blonde employee put a super bad taste in my mouth. This is the kind of thing that makes or breaks repeat business for me. So if you DO go in, see Josh, amazing customer service and truly seemed to care!

    Photos
    Vintage and collectors items.
    Vintage and collectors items.
    Entrance of the new location.
    Entrance of the new location.
    Acoustic & Electric Guitars

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    Acoustic & Electric Guitars
    Express Cash and Loan

    Express Cash and Loan

    1.0
    (3 reviews)
    33.1 mi

    I went into this. Place once and I'll never go back. The guy & girl are very rude. I took. Some…read moregold chain's and the guy said they are not gold and tossed. Them my way. !! Well i thought this place is full of blah. blah. So i went to another place. Very polite staff. Anyway. It was gold. Real gold. !!!!!!!! So to me they. Lied I'll never go there again

    PART 1/2 I went into this pawn shop around 3 weeks ago. There were 2 people working, a very polite,…read morewell spoken, A+ Customer service guy. He was a thin Hispanic man. Very polite engaged in small talk, made me feel VERY welcoming(though a side note he looked miserable until I walked in which shows alot about his Customer service skill. Which he might be having a horrible day but when i showed up he changed his attitude to make me feel welcomed which is a good skill to have when you work somehwere like that), and just seemed like he genuinely wanted to help. Then, there was a middle aged, heavy set, bald, white man, who was very unprofessional (in more ways than just my experience and I'll explain that after), like he'd rather be anywhere but there, just sat on his phone the whole time, when his coworker asked for help he acted like a teenage girl by rolling his eyes. Like he was inconvieced by having to do something while he sat down at work, had no personality, and just came off like he didn't care.(he's probably related to or is the owner and knows they won't do anything or nothing can happen to him) So I came in and initially I was talking to the worker who was professional. Like I said engaged in small talk, asking how my day was, just being very welcoming. The item I had brought in was a power tool kit, that was originally $650 retail. Now I'm not stupid and know im not gonna get close to retail. I understand that. So talking to the first employee and he was checking the stuff out. He said it was in very good condition, but wasn't sure what they can do it for and asked what I was looking to get out of it. So, I told him i was looking to get around $250 (just highball to negotiate) and he said ok.

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    Express Cash and Loan
    Express Cash and Loan

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    Central Valley Pawn - pawn - Updated July 2026

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