I would NOT recommend this company at all. They did lousy work which led to a window failure after just 1 yr and would not stand by their work. I spent 14k on 9 panes of glass and one failed and they refused to fix it despite it being their error. They were also deceptive and would not tell me what really happened despite me questioning multiple time how could this happen. I was out of state at the time and when I returned and fully examined the failed window I realized it was completely due to them not installing stops on the top of the window which essentially holds the window in place! read more

Central Window - Failed window! - Windows Installation Near Me - Vero Beach, Florida

Bad company never finished the install!!! The windows they did install one has a broken pane and they said the will not repair. They have changed their name to ( Florida window and door) buyer be ware!! read more

$80,000 in new French doors- after 3 years and lots of visits to the house and ridiculous amount of phone calls to Central Windows still no replacement lock. DO NOT USE THIS COMPANY. Quick to take a deposit and payment- but no follow up or customer service! such a disappointment in a local company read more

Central Window provides superior customer service and has an array of window and door manufacturers in which to choose. It's cool too they carried the after market and even genuine parts to repair my older windows. read more

windows and sliders were installed 10 years ago and they still work and look amazing the are of installation is awesome and 10 years no worries worth a lifetime lol read more

Dear Bryan Martin: In November 2014, Central Window replaced all my windows for $10,785. The top arc of the living room Palladian window was $3,360 of the $10,785. A little over 4 years later, one of two parts of the arc window failed and Central Window charged me an additional $331 to replace it under "manufacturer's warranty". Now a little over 2 years after that replacement, the same window has failed again (I've sent multiple photos showing the defects). Central Window proposed to charge me this time $555 for a replacement. When I objected to having to pay every few years to replace the half window, the other half of which has never failed, I received this letter from you in CW Management. Ms. Boehm, Good morning. My name is Bryan Martin and I am the service and installation manager here at Central Window. I understand the frustration you are experiencing with the failed insulated glass and I assure you I feel that same frustration. This is unfortunately a manufacture related issue and in no way can be caused by a faulty installation, as such insulated glass failure does not come with any labor warranty from Central Window. The glass does come with a one year labor warranty from the manufacturer, which unfortunately is not applicable here. I reviewed the proposal sent to you by Scott prior to you receiving it. The original quote was going to be $740 I took into account, at Scott's request, your previous need to have the glass replaced and made a concession down to the $555 for both pieces of failed glass. I am and have been on the road all week and am unavailable for phone calls until Monday if you would like to discuss this further. I assure you we are trying to be fair and honest in this process with you and are doing everything possible to resolve your issues in a timely and professional manner. Bryan Martin Service Manager My position is that if the problem is "a manufacturer related issue....." get a new manufacturer. In the meantime, as long as CW continues to replace my window with glass of the same inferior quality, I don't expect to pay for it every two years. I expect CW to stand behind the cost of both labor and material. If CW refuses to stand behind their product and workmanship, I feel compelled to post reviews on C W's website, on the Better Business Bureau website, on Google, and on social media. However, I hope that I won't need to follow that course of action. To be clear, my expectation is that the work described in your proposal at the accompanying link will be done soonest and at no additional cost to me read more

this is the company i went with for my vacation home in Vero. For my original job in 2009 which was glass doors repair and conversion of tub to shower install, i got two bids from the major players in the area that have been around 30+ yrs--both bids were within $200 of each other. From contractors i know in the area, they said to go with Central Window. A guy named John helped me. No complaints--he explained when the crew would be out. The crew was on time quick, cleaned up after themselves, seemed to be quality install and haven't had issues in past 4 yrs. I have used them two other times in 2010 and 2013 to upgrade to hurricane proof windows for every bedroom. I ask for john both times and would recommend. read more

My big store window got smashed at 3 am. I called Central Window and left a msg and by 7:30 they called me back. Had it boarded up that day and got my glass ordered. It came in 2 days earlier than promised and Boyd and DJ got it installed early! Everybody who either boarded it up or installed the new glass and even the ladies who called me to give me the status updates was professional and courteous and they got the job done right. My mom used these guys for her renovation and was happy with them and I will use them from now on for any job that requires glass. Thanks so much! read more

This company charged me big bucks just to give me an estimate, and more big bucks to repair the window with no credit for the estimate cost. Window used about 20 times then broke exactly the same way. Company will not respond to calls to repair it. I wouldn't trust this company to make quality repairs. read more

Always polite, professional and competent. I replaced every window in our beach home with hurricane windows. They provided an excellent product at a fair price. Our salesman was Patrick. I own a business and recommend this company without reservation. read more

Called for estimate for window repairs. Told the charge was $115 to come out and look to give an estimate. They were recommended by a friend so I made an appointment and they were a no show for the scheduled appt day and no phone call to explain why. read more

The installation itself was done well and the product is solid and passed inspection. The company denies that anything went wrong and it was just an issue of communications. OK, suit yourself. We paid a premium for this product, just FYI; the fee included a $ 300 fee for drawings ( never seen as no one came here, and at installation the drawings we saw were stock) and permit ( county told us that was $75). So, nice people but CAVEAT EMPTOR. read more

Terrible terrible installation... this the first review i have ever written, but want to put others on notice. Prices are within a couple of hundred dollars of other door and window companies in the Vero area... I live directly on the beach and wanted to replace a door and window in my kitchen with high impact products. Their salesperson, Patrick, came to my house and I placed an order. The product that arrived was not high impact. Fortunately , I was home when it arrived and sent it back... From that moment on, the company denied writing the order incorrectly, etc. etc. I was leaving for the season and finally agreed to take the door and window that had arrived. The installation of the window was done well. The installation of the door was a nightmare... they arrived at almost 5pm and were obviously trying to finish the job quickly. The molding outside the door was never finished, recessed screws were left without plugs, and silicone around the openings was spread all over the back doorstep, where they had taken the molding off in the kitchen area they had ripped off chunks of wall and left it as was. And, on top of that the installation crew spread one piece of sheeting over a couple of kitchen cabinets, and the rest of the kitchen, dining , etc. were covered in dust and grit.... Calls were never returned after I complained, etc.... You get the picture..... AVOID THIS COMPANY.... It cost me almost $400 dollars to have the door frames finished properly and to have the mess cleaned up.... Julia D.. read more

Run from this company. They are poor on customer service. I dealt with Cassandra, the office manager, as well as Wendy Labadie, the comptroller. After my 90 year old father paid a 50% deposit, he never received an invoice for the remaining money owed. Cassandra called me to say if the bill was not paid that day, it was going to collections. When I talked with my dad, he was so upset about the potential ramifications to his excellent credit score. These tactics are not the way to treat the elderly! read more

Worst experience with a contractor in 12 years in Vero! After great work by this company about 3 years ago, I went back for a small job, a couple of replacement windows, and was completely mishandled by a Sales Rep named Jeremy. I tried to mediate with him, based on the advice of my Credit Card customer service pro at Capital One Visa, and this totally inappropriate Central Window employee hung up on us! I was told by the Visa employee that she had never encountered such a lack of professionalism and I agree. Never again with these folks ... too bad ... I'm not sure management knows what a liability they have on their hands with this unprofessional, apparently inexperienced salesperson!!! read more

Had an exceptionally good experience! They were attentive, patient and less expensive for window replacement than their competitors. They replaced a post without charging. After sales, they were wonderful in returning to property to re-stretch screen. AWESOME. Highly recommend! read more

I have used this company to put in windows in a small beachfront home in 2014. They were messy but the windows did not leak and are functioning well. In May 2018 I called the to do another house that needs over 60 windows and doors. It is an ocean front and the windows and doors are complex in meeting code requirements. I asked for an experienced sales person because the previous sales rep Andy was no longer there. I had to wait a week for someone to come on a Tuesday, the soonest they could schedule. He came to the house and stayed 2 hours only to say he was not experienced enough to figure out the wind load. He promised the owner would come the next monday. Next Monday came and went and no one called. When i called to follow up they were rude on the phone. I was never allowed to speak with anyone in management. The next day a secretary called saying they were not going to do the work. I spent 3 hours of my time driving to meet them and walking with the salesperson, window by window until he was overwhelmed and wanted to leave. No bid was ever produced. This company lacks leadership and management, and do not have employees that are experienced enough to get the bid put together. The need better training. read more

They agreed to fix a screen door with new wheels and wanted payment up front and returned 4 times and finally took it somewhere else and will dispute payment they couldn't get it right!!! read more