When I plan short 2-3 day weekend "getaway" trips (especially during a holiday weekend), I search…read morefor budget friendly hotels since we typically don't stay in the hotel other than to sleep and shower. I am so happy I found this place via AARP! Located in the heart of the Gaslamp District, I had never heard of this hotel prior to searching. Upon checking in, the desk clerk was very friendly, efficient, and answered any questions that I had. As for the room, he put us up on the top (4th) floor. Room is the perfect size for two people. Very clean, warm, inviting, and has some really cute and convenient amenities such as a pineapple themed USB quad port at the desk, along with a Keurig machine (had I known that I'd have brought my own Starbucks K-cups)! The bed was nice and comfy with lots of soft but supportive pillows and two separate comforter blankets so you're not fighting for covers if you are sharing the bed with someone or your significant other. Bathroom is very modern and clean. A hairdryer is hanging in the bathroom as well. The only item missing was an iron and an ironing board; however, you can request that at the front desk. If you are looking for a hotel with a gym, laundry facilities on site, and a full breakfast buffet or continental breakfast, then this place is not for you; however, if those things don't matter to you {I typically look for those types of hotels during a longer stay) then this hotel is all you need. You also get other unexpected creature comforts such as Starbucks coffee in the lounge along with 4 different blends of water as well as these cute pineapple cookies in the afternoon. Based in Seattle, WA, I am so happy I found this chain as I will be on the lookout and consider staying in other cities. Parking is available in a garage connected to the hotel next door for a fee. Also, bikes are available in the lobby for getting around (not sure if gratis or for a fee). I definitely recommend staying here! One small recommendation for the hotel: provide rooms with a small microwave and mini fridge to reheat leftovers. It all worked out as I gave a homeless guy mine.

This hotel is truly one of the greatest little gems in San Diego. The hospitality team was…read moreoutstanding--we felt genuinely cared for and appreciated from the moment we arrived. Alan, the manager, went above and beyond in every way. Our first interaction with him set the tone for the entire stay: kind, attentive, and incredibly accommodating. We were able to drop off our bags before the room was ready, which made exploring so easy. The lobby was cozy and inviting, with games to play, coffee and water available, and--most surprisingly--a welcome drink! We've stayed at many boutique hotels, but this one truly takes the cake. While we didn't bring our pup this time, it was clear she would have been so well cared for here. We will absolutely be back and will be recommending this hotel to all of our friends.

We really enjoyed our stay there. It is not a pretentious place and it's perfectly quirky. Well…read moreequipped, and with awesome staff who are very eager to help. We liked all the games for the kids and the fact that you could step out onto the beach. The cooking area was great for barbecuing and entertaining. We like to tell you could just relax and not feel like you're being watched. We will be back for sure

Wonderful atmosphere and accommodations for respite. Refreshed from this seaside stay.read more

Relaxing Stay! Great Location lots to do in the area! Check-in Lobby nice sitting area with Market…read moreto pick up little snacks , drinks and toiletries. They do have a pool , fitness center and lounge on the same floor with great sunset views and evening firepits to sit around and enjoy your meals (flatbread and wine perfect) staff very helpful and service great! Rooms were comfortable and do have a microwave and fridge is a plus. complimentary breakfast buffet selections good , coffee and tea , beverage center for juices and a large dining area great for families with children. Parking was a bit expensive do recommend and would certainly return again

Had a great stay at the SpringHill Suites while at a conference in San Diego! Check in was easy,…read morethey have a market at the lobby for snacks, drinks, and miscellaneous items. There's a bar, lounge, and fitness center on the 5th floor with complimentary breakfast daily. They don't have room service unfortunately... The room itself was clean, spacious, and I had such an easy time sleeping in. The bathroom was impeccable and so many towels that I didn't need to ask for room service. I had a great view of the ocean. The breakfast was alright, not impressed. They had serving of scrambled eggs, sausage, mixed vegetables, assorted yogurts, a cereal bar, and a juice fountain at the back. Good stay overall!

clean and quiet room nice amenities nice staff beautiful views lots of restaurants to choose fromread more

Located right next to Convention Center. Got a room with two…read morequeen beds. Very comfortable, 4 pillows to each bed plus duvet. Room thermostat. Housekeeping stocked up towels and cleaned up room daily. 23rd floor room in the south tower; overlooking the busy street scene with a lot of local trains passing . Valet parking is such a convenient way for a few days stay. Poolside trees maintenance was going on but pool area remained open for use. Pool side towels and multiple areas with lounge chairs, umbrellas are open to all plus cabanas and cushioned lounge chairs available by reservation. One shallow pool for kiddies and a splash pad. (3 foot depth all around) The adjacent pool has a deeper middle section up to 5foot depth. Equipment for use by disabled patrons is a great way to ensure more pool access. Elevator access requires keycard. Bellhop service also available. We were given late 4 pm checkout for a fee but check with front desk on day of before check out.

This hotel was so cool! The room was on the smaller side but they made a lot with the space. It was…read morechic and nicely decorated. The lobby was playing solid music and I liked that you could check in at the bar. We grabbed a drink and sat down and hung out enjoying the weather for a bit. The location was perfect. They offered valet parking but there are also two lots across the street if you want another option. Will definitely return!

Bar review: The Old Fashioneds are some of the best I've…read morehad. Unfortunately, the service fell well short of the quality of the cocktails. I sat at the bar for over two hours, yet the bartender rarely checked on me, even when my glass was empty. Every time I wanted another drink, I had to wave him over. What was even more surprising was that he couldn't remember my name or room number despite serving me throughout the evening. Great cocktails can make a bar memorable, but great service is what keeps people coming back. The drinks were outstanding. The service and attention to detail were not.

Full Service with a Smile…read more My family and I had a fantastic stay at The Pendry. From the moment we arrived, Logan greeted us with warmth and took our belongings to our room. He remembered us throughout our weekend, which was a big plus in my book. While the lobby may not be as expansive as some other high-end hotels, my focus wasn't on lounging around there. I get that some reviewers might expect more amenities, but this is Downtown San Diego. The design and structure fit perfectly with the surroundings, and I personally appreciate a place that keeps the riff-raff at bay. Once we checked into our room, I found the space thoughtfully designed, and the staff promptly addressed the minor issues we encountered. Though the hotel doesn't boast a massive pool, located on the 3rd floor, the staff provided excellent food and beverage service. The gym, overlooking the pool, was well-equipped for a proper workout, and I was pleased to find that the equipment was in good condition and saw little use. The hotel's restaurants offered delicious meals, making dining a pleasure. Cathryn, with her crossed key pins, was an outstanding concierge. She provided invaluable advice on local beach spots and dining options. After making a poor Yelp choice, she came to my rescue, finding great restaurants in both the Gaslamp Quarter and Little Italy that suited our specific preferences. If you're looking for a full-service hotel experience, I highly recommend checking out The Pendry. It is a full-service hotel, so please be kind and tip the staff.

I checked in early in the morning (around 8AM) and they told me the room isn't ready. I come back…read moreat 4PM (the official check in time) and they told me there's no record of me checking in and the room isn't ready. I asked when it will be ready and they can't even give me a time frame, just that it'll be rushed. For a luxury hotel, this is irresponsible and I am tired. They offered nothing - not even some place to relax. Disappointing. Edit: Thank you Esme for helping me and giving a fuller explanation. The previous person, which I shall not specifically name, he didn't even contact me at all about the time frame despite him saying he would contact housekeeping. I see everyone else being able to get into the rooms. Translation - if you book through Chase Reserve you're second class citizen. The initial staff probably knows this and that's why he dismissed me so quickly. So annoying.

Stayed here for a week, worked a conference at the convention center…read more Convenience cannot be beat! Easy 5 minute walk to the convention center. Sky bridge access to Petco park. Our first room was small and the bed was basically down to the springs. It was horrible. However, front desk quickly fixed this and moved us to a new room with a newer mattress, which also happened to be slightly bigger. The beds are soft and springy so just be aware of that if you're used to firmer beds. They also gave us firmer pillows (non down) which was great. Bell hops are friendly! Valet was quick and easy, but super pricey at $70/night. Having a coffee shop, restaurant and bar onsite was great. Depending on the location of your room, it can be loud all night! We were facing the convention center and you can hear the trains go by, which was fine. But our first night (with the bad bed) was facing a parking lot and it was like a party was right outside our window till 2am. Overall, good stay. Remodel makes it look new, though tubs show wear.

I recently stayed at the Omni San Diego and had a mixed experience. I want to start by recognizing…read moreJules at the front desk, who was professional, helpful, and provided excellent customer service. Unfortunately, my experience with the billing issue was disappointing. The hotel overcharged me $140 for an extra night of parking that I did not owe. Instead of proactively correcting the mistake, I had to spend part of my evening calling the hotel multiple times to get the issue addressed. I eventually spoke with Vee, who handled my call regarding the overcharge. What was most frustrating was that the error was made by the hotel, yet there was little effort to compensate for the inconvenience. As a courtesy, I felt the hotel could have waived the third night's parking charge given the time and effort I had to spend resolving a mistake that wasn't mine. My time is valuable, and having to dedicate part of my evening to fixing a billing error left me feeling that guest satisfaction was not a priority. While the property itself is nice and some staff members, like Jules, provide great service, this experience left me questioning whether the hotel truly values repeat customers. I hope management takes situations like this more seriously in the future.

Now this is a hotel…read more I arrived around 430 on a Friday and they had 2 employees handling the check ins. Skylar checked me in he was great, very nice throughout the entire process. I was given up upgrade due to my status and I was very happy with it. I was given the 11th floor and was all the way at the end. I like that because it's less nice and people walking down the hall. The fridge was an old school style fridge I love it!!! The room was perfect and very clean. The view was great as well. For sleeping it was one of the quietest hotels I've ever been in. For something that is downtown that is saying something. I could not hear a single thing at night. They must have solid 10 foot concrete walls. The AC panel is great and easy to program if you like constant AC for sleeping and to block out any outside noise. And for me there was no noise whatsoever no neighbor noise and no noise from outside. I loved the rooftop bar you can see Petco park from there and the drinks are very good! The entire property is top shelf and I would highly recommend it to anyone. I can't wait to book my next staycation here.

Good value for the money. We wanted to stay close to the Gaslamp Quarter area and decided to book…read morethis hotel based on location and the price. The pros: walking distance to a lot of restaurants, cafes and Petco park. Pretty clean and the staff were friendly. Room was pretty comfortable and the bathroom had a large counter space area. The cons: needed some maintenance, sliding lobby door was very noisy. The handle of the refrigerator was broken in our room. We were initially booked on the 9th floor, the floor connecting to the rooftop bar. We had to ask to switch rooms/floors due to heavy foot traffic on the 9th floor and also due to the noise coming from the next door occupant. There are homeless folks walking around the area so just be aware. There were a few hiccups but overall a comfortable stay.

We had a great time at this hotel!! They were so accommodating with kids! They have boogie boards…read moreand bikes! It really was an amazing stay!! We will be back! Thank you!! Sincerely!

We had fabulous service, a nice room, and a full view of the beach and ocean. Highly recommend!read more

They have The Jellies! I've been waiting for this lobster…read moreand a striped sweater jelly cat. For quite some time to give as a gift. They had just received them. Much bigger than I thought it would be. And a very fair price for being at The Del. This cute gift shop, has so many wonderful items from Jewelry hats, purses, Jams, and jellies and books. It's a great addition to The Del.

We stay here every year and LOVE it. From the historic architecture to the beautiful aroma when you…read morewalk in the lobby - Hotel Del does not disappoint. We stayed in the Victorian building with an ocean view & balcony. Staff were friendly and rooms were beautiful & clean. The pool was the perfect temperature and we always make sure to get ice cream each night at the Sundae shop. You can feel the history (and maybe the ghosts walking through).