I like this place, if not for the fact that this huge pet store doubles as an entertaining outing for my kids on a cold winter's day. Judging by all the other customers last weekend with kids in tow, I'm not the only parent with this idea! My children love looking at the guinea pigs, ferrets, and rodents playing in their cages. We also come here to watch the birds munch on seeds/veggies, the cats swat around jingly balls, and the oodles of colourful fish swimming around. The reptiles are a favourite, too. Staff here are friendly and they seem to work really hard. There seems to be a good selection of toys and bedding for pets of all kinds here, and we usually buy homemade treats here for our dog. All in all, we'll be back...probably on a frigid winter's day when the kids are itching for something to do. read more

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THIS PLACE IS HUUUUUUUUUUUUGE. I walked in to see if they had ghost shrimp for my axolotl and was shocked by the size of this place. What do you need? They have it. Their aquarium section is the biggest I've seen and very well stocked and maintained. We came in just when they were getting ready to close and watched their team tidy up and mop the whole store. They have a TON of staff that know their s***. My favorite staffer who disappeared from the Atwater location was even there so they earned extra street cred. Buy feeders by the dozen and they have discounts (dozen ghost shrimp come out to almost half price compared to individual cost). We were the last people to leave the store and didn't feel at all rushed. They even walked us to the door on the other side of the strip mall to ensure we would be as close to our parking spot as possible since it was freezing out. A+ read more

Friendly staff, clean place, and Beautiful selection of animals and accessorie. a must visit as they have everything from small mammals to reptiles and fish. read more

horrible place, horrible service. the staff is extremely rude they avoid you when you have questions and have a really bad attitude . their stuff is overpriced , low quality and they always try to push extra useless stuff on you . last time i went the cashier sucked her teeth and gave me a look when i told her that i'd her the fragile things separately, going there feels like hell. read more

i have been going here since it's opening for fish and supplies..in all the years i have been going there. i have never ever seen the fish dept so dirty so bare so lacking in stock and plants before..my last visit was july 8 2018 and it will sadly be my last..the place is disgustingly dirty. you cannot see the few fish they have tanks are filthy...another great place is going down read more