Came here on Sunday afternoon. It was very busy but there were many staff helping to get the movie…read moretickets. The staff were friendly an helpful. Bathrooms were very dirty though.

This is the larger cinema of the two in the shopping plaza. It's more affordable compared to the…read moreVIP Cinepolis, and they usually have the same movie selection. It's a great experience even for a regular cinema. I love how they have different flavors of popcorn. Last time I went, they had a cheesey mix flavor, regular butter flavor, and a chili flavor. There's also a small coffee shop in the theater next to the popcorn/snack sale area. Sometimes they even have a crepe stand that sells both sweet and savory crepes. It's usually between the popcorn sale area and the coffee shop. I know that Cinepolis has a few locations in California as well. I'll have to make a visit to see if they're as good as the ones in Mexico.

Went to TJ for some food & ended up walking around and watching Tornado here. The theater was big,…read moreiMax is always a louder experience so if you opt for that, be ready! Service was great. The chairs don't recline & the escalator down wasn't working. Those were my only negative points but aside from that, great experience! I also love that they have kids seats in the bathroom stalls, sometimes we need our toddlers to hold still lol

I love this movie theater and I go every time I'm in Tijuana. It's the second and smaller movie…read moretheater in Plaza Rio. It's located a bit further into the plaza whereas the regular Cinepolis is located right at the entrance. I think it's safe to say I've been here over 50 times. At one point in my life I used to watch a movie here twice every month. The workers are all so friendly and helpful. There's a nice lounge near the concession area that you can use if while you're waiting for your viewing room to open up. They have a menu that's exclusive to the VIP theatre. If you're running late and didn't have time to stop at the concession stand, you're able to order directly from your seat within the viewing room. It's usually pretty clean and I've never had a problem getting my tickets. The reclining chairs are comfortable, and while I rarely consume alcoholic beverages in movie theaters, I think it's great that they have the option for those that do. The crepes are my favorite snack. My favorite is blackberry jam with cream cheese.

We typically go to another Cinepolis VIP in Tijuana but today the movie we wanted to see wasn't…read moreplaying at our usual spot so we went to ViP at Plaza Rio. It's located inside the mall and there is ample parking at the mall parking lot. Upon walking up there was no one working the ticket counter but after a brief wait we were asked what movie we wanted to see and purchased our tickets. It looked as though they were a bit understaffed because the person at the ticket counter then had to run behind the snack counter to help another customer. They have comfortable chairs but it smelled a bit mildewy when we walked in the theater. It could have been because it was the first showing of the day and the air conditioning had been off. The smell went away pretty quickly and the sound and picture were great.

We come to TJ when there are events like the bi-annual art feat, vegan feast etc…read more IMAX is the bomb. The tickets prices are so reasonable compared to SD, so this place never disappoint us. This time we saw OCEAN- very informative! The seating are nice and recline back. There's nothing to complain about! It's right next for the culture center/ like in the heart of TJ!

Cinepolis VIP at Hipodromo are the best theaters in Tijuana in my opinion. Located in a mall with…read moresecure underground parking and plenty of stores to look in if you get there early. Comfortable seats at a reasonable price and it's never super crazy busy in the VIP section. I've never had to deal with long lines. Highly recommend.

No es la primera vez que tengo una pésima experiencia en la misma sucursal, atendimento pésimo, la…read morepersona encargada con el nombre de FERNANDA se nota la falta de preparo al atendimento al cliente, yo explicando mi molestia y ella riendo como si fuera algo gracioso,se supone que una supervisora o gerente tiene que dar una solución al problema, Me ofreció Una firma en mi recibo para que yo pueda pedir para la próxima lo prometido me sonó como una burla.Siento una total falta de respeto con el consumidor de querer vernos la cara, porque si desde el principio no había lo que se ordenó el mercero correspondiente nos deveria comunicarnos en el momento.Uno viene al Cinépolis VIP por "la supuesta," comodidad y es un desastre total, Me sentir obligado a consumir lo que ellos decidan traerme y no lo que adquirimos. Por decisiones personal he decidido actuar de forma legal emitiéndoles una demanda con la PROFECO para que esto no volverá a pasar conmigo y ninguna otra personas que asisten a sus sucursales. Siento una completa falta de respeto.

Love going to the movies in TJ…read more I have to admit, it's better then the States!

The parking to this AMC is plentiful, and it's surrounded by so many places to eat, which makes it…read moreeasy to grab a bite before or after a movie. The Palm Promenade has been one of my favorite theaters because not only does it give it the 90's nostalgia vibe but also because of the specials they offer. If you go before a certain time, you can score discounted tickets, which is always a plus. The theater itself is a bit dated, hence the nostalgic feel, but I do love that it has a bar and the Dolby auditorium with comfortable leather reclining seats. The other auditoriums are your typical movie theater, but generally clean and well maintained by the staff. The customer service is good and the concession counter has a decent variety of options. Yes, it is a bit pricey but at least you can get free refills on your fountain drink.

The theater has a lot going for it--the reclining seats are comfortable, and the staff I interacted…read morewith were friendly and helpful. Unfortunately, the overall experience was impacted by the condition of the restrooms. The restrooms were dirty and had a strong smell of urine, which took away from an otherwise enjoyable visit. It's disappointing to see such a comfortable and well-designed theater fall short in an area that makes a big difference in the overall customer experience. Hopefully, more attention can be given to routine cleaning and restroom maintenance, as the current condition gives the impression that cleanliness is not receiving the same level of attention as the rest of the theater.

This museum is huuuuuge. It's a bit confusing for a tourist who doesn't speak the language. I first…read moreentered the building, which I thought was the main building and started wondering around trying to find the ticketing area, but there was none. I found myself in a gallery until a security guard told me that this is a ticketed area and told me to get a ticket from the gift shop. I went to the gift shop and bought my ticket and then they directed to a separate building where the museum actually was. While I walked there, I passed by an aquarium and walked in and it turned out that you need a separate ticket for it! I left the aquarium and continued my quest to find the museum. I passed by a garden with various statues, pretty cool and the museum and right behind that. Went into the museum building and walked in to what I thought was part of the exhibit and it turned out to be the back part of it and I was directed to go to the other end. Yes! I finally found it! They took my ticket and I entered the museum exhibit area. It's a gallery of the history of Mexico from ancient times to almost current day. I love that for most of the articles, there's an English translation below it as well. Definitely recommend checking out this museum. Don't get lost!

Though I've been to this plaza a dozen times I never actually went in to enjoy the museum. It was a…read morenice place to get respite from the sun and heat after enjoying the outside event. The museum is very well thought out, interesting and well designed. It gives a history focusing on the Baja California region of Mexico. It was very informative and helped to learn a lot about the area, its indigenous people and how it came to be the Baja we know today. I enjoyed it immensely though do wish there was more emphasis on the indigenous communities and their contributions to the culture and not so heavy on the impact of the Spanish especially the priests and monks. They do history a disservice by not mentioning the atrocities that transpired against the native people by the conquerers both religious and otherwise in the name of religion and "gentrification". We need to be honest, so that these crimes against humanity are not soon repeated.