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    Centro Transit Hub

    2.0 (17 reviews)

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    Megabus

    Megabus

    1.6(15 reviews)
    2.5 mi

    Not worth 1 star, but had to choose something ... Booked a…read morebus for 4am departure from Kingston ON. We had a flight to catch at Toronto Pearson Airport. We were going to arrive at airport hours before we needed to (due to limited bus service availability). We sat at the bus depot for 2.5hours. Driver never did arrive. No notifications that the bus driver was late, or that it wouldn't be leaving as scheduled. On top of the $250 in bus tickets, we then had to pay for a uber to make the 2+hr trip to be at the airport on time (another $480 expense). When we complained about the terrible service and lack of notice to its patrons; the company offered an insulting $10 credit to be used on their bus lines. Not per person or per ticket .... $10 total. Basically they said 'thanks for the donation' and peaced out. Absolutely will NEVER use this Company as an option of travel. And I highly recommend you don't either.

    Similar to others stories, Megabus didn't show up leaving me scrambling with my two kids to figure…read moreout how to make a new travel plan. when I called them to explain they said the bus was there. I told them I don't see how I could have missed it as I was there 15 mins before departure time and waiting 30 mins after. they offered a scripted response basically saying too bad. could have really saved the situation to offer a refund for the missed trip. I would never use their services again and feel compelled to warn others.

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    Megabus
    Megabus
    Megabus

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    Greyhound Bus Lines

    Greyhound Bus Lines

    1.8(24 reviews)
    45.3 mi

    Ya know, for a bus line I would say four stars is pretty impressive. In my experience busses are…read morekinda always a sh*tshow and this was comparatively pretty great. The things I loved: -they support e-tickets!! This may seem like a no brainer, but as Ithaca busses go, believe me it's not. I thought this made the process wayyy easier. - the outlets on board actually work!! Again, not as much of a given as you'd think. -your spot is reserved. They make you buy a ticket based on bus time, so no matter where you are on line, you'll get on the bus. The sh*tshowy part: -the "bus station" which I think is the pharmacy?? Is closed... so online is pretty much your only option to purchase tickets. -they stop at Binghamton on the way to New York. Every other bus service also does this, but the others at least let you know in advance. Would love to see a truly direct bus route. -there are ~technically~ two buses per day to New York, but the later is a 10 hour ride due to some confusing layovers... so there's really only one bus a day. Not sure if this is a Covid development but the inconvenience cannot be overstated. Last thing for the high-stress people like me: there is only one place that the Greyhound departs from in Ithaca, on Green Street in front of Urban Outfitters. It's a little unclear on the website, but here's your confirmation that you're in the right spot take a deep breathe.

    This Greyhound terminal is kind of like a cross between a richly historical edifice and... a…read morecountry redneck's tool shed. The kind that hasn't been cleaned in forever, has broken tools and equipment that should have been fixed or thrown out long ago, and doesn't have the faintest inkling of what a power grid is. Can we talk about how unpleasant it can get in a building that has no air conditioning in the afternoon Ithaca sun on a day that gets well into the 90s? Or how sketchy the bathrooms are, where one of the toilet stalls is taped up with a note indicating that it's out of order and there's no toilet paper in it? Or how one sink has -no- running water, and the other sink is marginally better... but good luck finding hand soap or paper towels. The sole attendant was "helpful" in the most basic way: he greeted us, then pointed to the door through which we'd be boarding our bus after we explained we were waiting on our return trip back to NYC. Helpful, indeed... considering all of the -two- doors one could choose from. I tried coming up with any transit hub (is that even a relevant term for what this place is?) that's shoddier. Nope. Not coming up with a thing. Fail.

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    Greyhound Bus Lines - Outlets

    Outlets

    Greyhound Bus Lines - Seats

    Seats

    Greyhound Bus Lines - TVs were present but stayed off the whole time

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    TVs were present but stayed off the whole time

    Centro Transit Hub - busstations - Updated May 2026

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