IF YOU ARE A NEW PATIENT, RUN! Mrs. Giles' office staff is a serious problem! This clinic is…read morecompletely unacceptable. They canceled my appointment just 45 minutes beforehand, claiming that I did not complete the pre-registration forms. It is outrageous that these forms cannot be finished on the same day as my appointment! As someone who works for a family medicine doctor, I know that insurance can be verified and new patient forms can be completed in person. I found this clinic through Zocdoc, which already has all my insurance information and ID on file. This morning at 7 AM, I went through all the forms, thinking I could finish them right before my appointment, as long as they were completed during registration. I encountered issues with the form and called the clinic three times for assistance, also reaching out through their text service, but I received no response until after they canceled my appointment. When they finally called, it was just to tell me my appointment was canceled because the forms were incomplete! Of course, I couldn't finish them because no one would answer the phone after I left two voicemails. This level of service is unacceptable! Thankfully I was able to find another Doctor in the area who will let you fill out forms in person / same day/ and answer the phone if you have any questions!!

My family has been seeing Dr. Giles for our primary care for a couple of years now, and I can't…read morerecommend her enough. She is not only knowledgeable and thorough, but also takes the time to really listen and make me/us feel heard. I never feel rushed during appointments, and she explains things in a way that's easy to understand. She has a compassionate approach and shows genuine care. I feel very lucky to have her as my and my family's primary care doctor!

Why is it so hard to find a doctor that cares about their patients? I had an early morning…read moreappointment. I am a single dad and had to take my kids to school. Between the lines of first day back and traffic around to school, I was 12 minutes late for my appointment. They promptly told me they wanted to reschedule. I was only there for prescription refills. It would have been a "sit in the office, small talk for a few minutes" apointment... and "here's your prescription refills". I'm on blood pressure medication and just need a refill and they don't care because I didn't call while I was driving through school zones to get to the doctors office. I have a job and kids and they have no problem making me wait for 10 to 15 minutes, but heaven forbid they wait for you for a few minutes. I'll be finding a new doctor that cares.

I'd give this place a NEGATIVE 10 if I can. I should've went with my gut instinct the very first…read moretime I called them on the phone to set up an appointment as a new patient. And I should've checked with Yelp instead of just relying on Google reviews. Even if I'm the 3rd reviewer on here, I should've just paid attention to the first two. Lesson learned!!! First off, the front desk lady seriously needs an attitude adjustment! This place needs people who are better communicators on the phone. On the day of my appointment, I had informed them while I sat in my car just across their door (filling up their online forms), that I have my kid with me. I don't have a sitter so he will need to come in. The lady, I suppose the same one who booked my appointment, never said anything about it. It took me a while to fill in the forms and as soon as I'm done, I called them back again. Front desk lady said they'll call when the nurse is ready. A few minutes and I get a text. I walked in the front door with my son (masks on) and I was greeted by this nurse who is NOT wearing a mask. Before I can go in, she says "I'm sorry, for safety reasons, your kid is not allowed inside". The front desk lady, also NOT wearing a mask, echoed what she said. I told her, I had mentioned on the phone that I'm bringing in my son because I don't have a sitter and she never said anything! I kid you not, I was fuming right on the get go! I told them to cancel my appointment then and I stormed back in my car. Then I realized, I haven't made my point just yet. So, I walked back up to the front door, opened it and pointed at the front desk lady and said "Oh, by the way, YOU'RE NOT WEARING A MASK EITHER!" As a scientist that doesn't believe in the efficacy of masks, I wear them out of respect. BUT, this business just showed me how utterly HYPOCRITICAL they are!!

I've been coming to see Dr. Hudson for years and typically have no issues however, today I had the…read moremost disgusting encounter with the front desk named Eliana F. As I arrive to check-in for my appointment, Eliana mentions that the type of appointments I have booked won't be covered by insurance and I need to pick one. My response to her was, "Why is she just now telling me at check-in and why didn't anyone call me prior when I've had the appointment booked for over a week." She proceeds to tell me that someone did call me and I was unreachable and they left a voicemail. I explained to her that someone only called to confirm my appointment and never mentioned needing to only select one of the type of appointments booked. As I'm continuing to explain to Eliana, she is over- talking, interrupting me while I'm talking, and making smirking faces. I eventually ask for her name and the name and contact information of her manager. She tries to write down the general email address and phone number to the clinic like I wouldn't be aware. Luckily the manager Aimee was able to come up and speak with me regarding the matter. Aimee was very sweet and apologetic unlike her incompetent and entitled front desk staff. Although, I felt management handled me appropriately, I refused to continue with the appointment. I truly despise of people that work in customer service and lack customer service skills. If you decide to work in a clinic where there are patients who are sick or ill then being able to handle them with care should be your top priority. The front desk at Pearland Physicians would be better office working in a warehouse with boxes and avoiding any customer contact. Under no circumstances will I be returning.

Had i saw the reviews prior to my appointment I wouldn't have went. I booked my appointment based…read morestrictly based off the race of the doctor which was a huge mistake. I didn't have a primary doctor because I was new to the area & this doctor took me 3-4 days to find. The doctor wasn't a good listener, and a doctors job is to process the information from patients & come up with a diagnosis. So if you're not a good listener it's impossible to be a good doctor. Dr. Wang is also horrible, 50% because of the language barrier & 50% just because he sucks at what he does. I felt like the appointment was more of a cross examination vs being a meeting with someone that works for me. His beside manner is atrocious and he's extremely heavy handed during examinations. I have the theory that only 10% of people that hold any position are good at their jobs & Pearland Physicians is part of the 90% that are horrible. Avoid this place even if you have a job in the same shopping center. Trust me, you'd be better off driving an hour & a half across town to a doctor, than taking 10 steps to make an appointment here.

I love Dr. Mary Campbell and her general practice. Huge practice with plenty of providers in case…read moreI can't see Mary. They take walkins which is helpful when you wake up sick. During Covid they added telescope visits, too. Do you need a family doctor? Mary is great and very down to earth. Mary Campbell-Fox, DO at (281) 484-5587

Not the first time having this experiance, arrive for my scheduled appointment. Wait in the waiting…read morearea for over an hour to 1 hr 1/2. Observe 15-20 patients check in and get seen and depart. Dr. John is a great doctor, but the service time in averaging a three month appointment scheduling availablity and processing time to be seen at your scheduled appointment is not worth the wait.

Today I had an appointment scheduled for 11:30am to see my PCP, Dr. Toby Kirkwood at Kirkwood…read moreMedical Associates. Mind you, I've been going to this clinic since 2008. I arrived there at 11:05am and checked in. I sat in the waiting room patiently waiting to be seen. At 12:40ish the nurse called my name to be taken in the back to be seen and get vitals taken. She noticed that I was somewhat irritated as to having to wait so long. She said she was sorry but that was just the way the Dr was, meaning Dr. Toby Kirkwood. I told her it was unacceptable and I'm not going to tolerate it. She apologized and said that she would check back in with me in a little while. 5-10 minutes later, she came back and said the Dr would be another 5-10 minutes before he would see me. I told her no ma'am I'm not going to wait another minute and I walked out without seeing anyone today. I told her this is the last time I will be back to this clinic. I had another appointment next month but on my way out, I stopped by the desk and canceled it as well. I did receive my co-pay back that I had paid for today. I refuse to wait over hour half too 2hours to be seen. My time is just as precious as his......POOR SERVICE!!!! Watch your time!!!!

I've used Kelsey Pharmacy in Pasadena for years and have always had confidence in their abilities…read moreto keep my medications current and sent to me thru a courier. I was hesitant when their lead pharmacist left, but Christopher has filled that position seamlessly. He's always polite and willing answer any questions I might have about by prescriptions and immunizations. Thanks for making a seamless transition from one pharmacist to the current one. Charlotte Jolivet

I went to my primary care physician, and I got a bill for $872. It took me four months to work with…read morethe billing department to get it resolved. I spent hours and hours on the phone getting the runaround. I'm not going back, Ever!

My wife and I have been going here for about 2 years now with no issue but now all of a sudden you…read morehave to pay your copay just to get your test results?!? You called us to come in to discuss the results!!! That's absurd and I will be inquiring and reporting if need be to our healthcare provider and any doctors boards/associations. This seems highly unethical and if this is the new norm, what is this world coming to nowadays!!

This place is so slow, we had an appointment at 2:00, and there were no patient besides us. We came…read morein the room thinking we would see the doctor but we waited even longer. I'm disappointed because this was my first time here and I will never return again. Although the place was clean, it really annoyed me because I waited for so long. You're better off going to another clinic.

As I get older, one thing I have decided to do is prioritize my health. I went years without a…read moreprimary doctor and if I absolutely had an issue I would just go to an urgent care type place. A couple of years back while attempting to donate blood, my blood pressure was elevated so I finally decided to find a primary doctor. With some research, I found this office. At that time, I was wiling to see any doctor available and Dr. Christopher Anyakorah was who I scheduled with. He turned out to be a great find. I immediately felt at ease with him. He listens. He gives options. His communication skills and kindness is comforting. I remember telling him about a trip I was taking and months later at a visit he asked about that trip. That means he's not talking just to talk. He truly cares about his patients. With his guidance and the wonderful staff at this office, I took control of my health. If you're looking for a primary doctor, I highly recommend coming here!

Have had a few visits now for both neurological and physical complications…read more Good service with people who actually listen and guide you through whatever is going on. Clear treatment plans, referrals, communication, and plain advice. Can be real hard to find compassionate people who havent been withered down by the healthcare sector, so it's nice to have access to help with everything going on now. Muy bueno