Krista was amazing! She helped us find our dream home in Lake Shastina and made the entire process…read moreeffortless--even while we were living out of state. What could have been stressful was incredibly smooth thanks to her expertise and communication. Highly recommend Krista to anyone buying or selling a

Krista was an absolute dream to work with! From the very beginning, she went the extra mile,…read moreintroducing creative solutions and being incredibly proactive with both the launch and sale of my listing. She navigated the usual challenges with skill and grace, and we successfully sold my home thanks to her dedication. I would highly recommend Krista to anyone looking for a realtor who truly cares and delivers results.

Jessie is very profesional and she totally goes above and beyond for his clients, I would highly…read morerecommend Jessie as a real estate agent! She was very patient with me as a first time buyer and she was always available when I had questions or I didn't understand the process. Jessie made it so easy to find the perfect home for me based on my desires ! Jessie was always able to help me even after business hours, She extremely hard working and she has the ability to make you feel right and comfortable about the whole deal. I have to say that Jessie made this experience very positive for me and helped me to make it "my home".

There is no realtor like Jessie Zapffe! She has done 2 purchases and one sale for me and I…read morewouldn't use anyone else. She is hard-working, knowledgeable and very pleasant. She doesn't push you into selling or buying and believes if the sale was meant to be; it will happen. She is quick to respond to emails and phone calls. I love Jessie and the service she provides. You won't be sorry.

Susan and Aaron Cena helped me sell my house in Lake Shastina. They always answered my phone calls…read morequickly answered my questions. Selling a house is stressful and they were able to explain complicated issues with clarity to help me understand each phase of the process. Susan and Aaron are kind and professional and extremely knowledgeable with every area of real estate. I highly recommend them !

Susan has helped us with four buying and/or selling homes transactions. She has a sweet…read morepersonality, is fun to talk to and always has time for her clients. We never felt rushed or a bother to her. The whole office is very pleasant and Susan's husband and work partner Aaron was always available for other questions too. They are centrally located in downtown Mt. Shasta with plenty of parking. We loved talking with them about local edible mushroom gathering as they photograph and cook mushrooms. We highly recommend Susan and Aaron for help with buying or selling a home.

Melissa is an amazing realtor! We were interviewing a few…read morerealtors for selling one of our properties in Mount Shasta and Melissa was the only one who had done through research and came prepared. She has good knowledge of the market and made us feel comfortable about the entire home selling process right from the start. She was not overbearing and worked with our price expectation & other terms for the sale. She did a fantastic job with the listing, photos and other marketing materials. Melissa was thorough about everything & kept us updated about every showing and feedback she received. She was only a phone call away and always responded to our calls. A realtor like Melissa is an asset and we hope we can work with her again in the future.

We used Melissa Harvey as our Agent. Melissa helped us sell our house in a fast moving market that…read morewas little difficult to assess. Melissa's open mind and approach helped us maximize our profits. Her communications are prompt and professional. Melissa is a thinker that is willing to think outside the box and look at all the angles possible. She has a tremendous amount of integrity and I am certain will always represent her clients with the highest of standards.

I worked with Greg Ford of West Coast Real Estate, very knowledgeable and caring person. Greg…read morehelped us find and purchase a home on Park Ave in Burney Ca. I am very happy with the whole process. I would definitely refer Greg to friends and family. What a great experience. Ty & Joy Jones

I highly recommend Greg Ford at West Coast Real Estate. I am a first time home buyer and he has…read moremade this process so easy with being so knowledgeable, helpful and friendly. He was always willing to go out of his way for me, even if that meant driving to multiple towns/places to explore homes. He was on top of every document and deadline, gave needed advice and arranged everything I needed to get done. I couldn't have found a better realtor! Thank you Greg!

M apologies that this review is so overdue. My wife and I met Lacey back in the Fall of 2016. We…read morewere 2400 miles from home, and trying to get a rental property sold in the Mt. Shasta area. The previous realtor was very unmotivated, and unwilling to meet us at the property in question after we had made several updates. Lacey was everything we needed! Energetic, polite, helpful, and eager to get the property onto the market and sold. She had appointments to show the house almost overnight. When we left town, we felt very confident that we were in good hands. The house was promptly listed, and sold within 8 weeks. We can't say enough good things about what she did and how she did them. Being from Ohio, our only regret is that she isn't closer to us here in the event we needed more help locally. Don and Jen F

Lacey is energetic and easy to work with. She responds to phone calls and emails right away and…read moredoes a terrific job representing your interests. I have recommended her to several friends searching for property in Siskiyou County.

These people are never in the office, the whole operation is a barely functioning experiment in…read morechaos and I strongly believe they are screening people based on some hidden metric. money doesn't matter to them. They do not concern themselves with filling vacant properties. I believe this place is laundering money or engaging in tax fraud because they DO NOT ACT LIKE ANY NORMAL BUSINESS. These people have a stranglehold on a lot of properties that are empty and available. Vacant properties lose money, so tell me how a qualified applicant is ignored and given excuses instead of being streamlined into a binding lease agreement? They need to be investigated and put out of business.

Sandra Haugan ELITE REAL ESTATE GROUP Mt. Shasta; CA -----…read moreSandra Haugan is savvy; the most forthright and helpful real estate agent my wife and I have encountered in our forty years of real estate dealings. We met Sandra and her Elite Real Estate Group when my wife and I were reeling from a property management nightmare in the town of Dunsmuir near Mt. Shasta. We soon learned Sandra is a woman-of her-word, conscientious, empathetic, and razor sharp in her competence and business acumen. Several times in our twelve-year business relationship, she went far beyond the call of duty to help us with difficult rental management situations or provide canny advice for navigating the intricacies of a home sale. We admired her integrity, her unwavering ethical compass. More, she often ventured beyond the realm of counsel into a supportive physical presence I would expect only from a friend. Her commitment to our well-being was unsurpassed in our business experience. She exceeded our expectations in every way. We whole-heartedly recommend her real estate sales and property management expertise.

Aaron and Susan very knowledgeable about the community and people of Mt. Shasta having spent their…read moreentire lives here. Their honesty is above reproach and service to clients is outstanding. They sold a home for us in 2017 and we as sellers and the buyer as well are completely happy with the transaction. I have also used Aaron for real estate advice with regard real estate investments and found is knowledge to be dead on the mark. Thank you so much. I have also sent clients to Aaron and Susan and they have been equally grateful for the recommendation.

Aaron and Susan Cena are top notch real estate agents. They have a wealth of experience and…read moreknowledge about buying and selling homes in the local Mt Shasta nd Lake Shastina area. They are kind and compassionate and very professional. They helped my sell my house when he market was not optimal for sellers. They give 100% effort to their clients and highly recommend them !

Oh man, I hate writing this kind of review, especially for a small town business. But interacting…read morewith the branch of this company in Dunsmuir has been such an unbelievably terrible experience for us, and I just feel it is so important to warn others when it is THIS bad. I reached out hopefully to a realtor at this Dunsmuir branch in September 2022, explaining with all sincerity our situation and plan in putting in offer in on a house they represented. We met with this realtor, we viewed the house with this realtor. We sent our legal forms and our plan and our offer to this realtor. We were told our offer was accepted just before Thanksgiving 2022 and then the realtor went quiet. We reached out again, were put off, (the seller was supposedly needing a few changes to the offer-- no prob), we were told just wait a little longer. Then, a few weeks before Christmas we were told there was another offer put in over ours. That's to be expected in this market. But then we were told that they wouldn't allow us to send in a second offer. The realtor wouldn't tell us why, we couldn't get a straight answer. We had been patient for months with this realty office, we were inconvenienced (financially, as well), besides which we had to go back to our family and little children to tell them that the offer we had been told was cleared, was now not. And that we had no way to change this. But no reason for it all. Throughout the process, we straight up this realtor in lies several times. We never got a straight answer. The house went through Escrow and was bought by someone else for $40K below what we had offered on it. It was never explained why they wouldn't let us bring in our own additional (cash) offer after a new buyer turned in their offer. I am in shock that someone in a small town would treat folks like this. It's not my usual experience in the Dunsmuir, Mount Shasta area, as a whole. I grew up in the Shasta Trinity National Forest and small town people in northern California are usually welcoming and friendly (totally what we experienced at the local elementary school). Really sad that a realty office (especially because this town needs people buying here to set up their family homes) would treat folks like this.

We met Melissa Harvey of Alpine Realty when we were looking at property that she had listed for…read moresale. It wasn't the right property for us. After meeting her we knew we wanted to work with her to find the right property. And she found it for us. We closed last week. Melissa has been absolutely wonderful to work with from all aspects. She stays on top of all moving parts of the offer, acceptance, contingencies, due diligence, and provided us with excellent guidance and advice. She negotiated a price that was fair for the buyer and seller. We whole-heartedly recommend working with Melissa Harvey. Whether you are a buyer or a seller, she will represent you with integrity, industry knowledge, and humor.

I would never use this title company again, if they get busy you become a number. I was refinancing…read moremy house to consolidate debt. I gave one of the title officers (Erin) a very important quit claim deed a week or more prior to signing and the title officer looked it over and stuck it in the file. I reminded her it was important. They never called me, they mailed out a form for me to fill out. A week later it was wrong they said, so they mailed out another. Finally my loan was approved and I go to sign papers and the quit claim deed I had brought in wasn't enough? They waited until the 11th hour to let me know this. My ex wouldn't sign, I had no time to prepare her for this and the loan was lost. My refinance from 6% to 2.75% was lost due to Erin and Randi being so overwhelmed with other escrows I had become a nobody. It was the worse thing that has ever happened to me in my life. All because their attorney's and escrow officers decided they needed a inter spousal agreement on top of the quit claim deed that was 100% legit? I should of known better to allow this out of area loan company to use 1st American Title's - Mt Shasta Title. For now on I suggest Siskiyou Title is where I will send my business and I can try for another refi after the dust settles. Funny the lender Matt Harris from Movement Mortgage said I should of lied and told them I was single since the marriage was done in Chile. All I know is Mt Shasta Title really dropped the ball giving me no notice and I had prepped them before hand. I learned my lesson with this company, don't be a number when they get busy. In business, you are either getting better or getting worse.....Thanks a lot for nothing. Jack Trout - Mt Shasta 27 Years

From the owner: Our Mt. Shasta Title & Escrow Company office in Mt. Shasta, CA provides comprehensive title…read moreinsurance protection and professional settlement services for all types of residential and commercial real estate transactions. By providing superior service and technology, Mt. Shasta Title & Escrow Company delivers the industry's best customer experience. Contact our local office to experience the difference today.