I work for a roofing company and all the time we are getting telemarketer calls, debt collection calls wanting to offer there services to us and not once have i ever had a problem out of these people who call our business. But I received a call from Stella West a woman who works for this company.. she was by far the rudest woman I have ever spoke to over the phone. To give you some details.. I answered the phone she told me who she was and asked to speak to a lady who no longer works here. I didn't give out this personal information right away and just said she wasn't available could i help her. She then asked to speak to the owner which is out working and never here so I explained that to her and still asked if I could help her. She then told me who she worked for and why she was calling. I nicely told her we use someone locally and dont do business with anyone out of state. She rudely interrupted me and said, " No that is not what I asked for can you tell me when I could speak to ( the lady who no longer works here.) I said she no longer works here, she interrupted again and asked when the owner would be available. I tried explaining to her the owner is never available hes out working and I tried explaining again we use someone locally. She interrupted again and said, " No, no. We will let the owner and ( the person who no longer works here) decide." Baffled at how she was speaking to me, the phone call didn't end well. I am the manager of this company if anyone is going to decide its going to be me and the owner, and if your trying to earn someones business then this is definitely not how you talk to someone. Why in the world would I even consider using a debt collection agency who has rude, hateful people working for them. After that, I told the owner about this person and he gave them a call to see what exactly they were being so rude for, she was also rude to him. Even he tried to explain to her that we use someone locally, she also responded to him with, " No, that is not what I asked," and was hateful to him also. All in all I have blocked this number from ever calling us again. A review needed to be left for this horrible behavior. I would never ever use this business. This woman definitely needs to be reported, again her name is Stella West. read more

I have had a great experience with Century Debt Solutions. We have our water restoration business in the Houston area so as anyone can imagine, after the hurricanes we we're bombarded with business. A blessing of course but then things became difficult due to Insurance companies not covering the insured either in part or the whole claim that was filed. It seems people forget that we are not responsible for their insurance claim and if denied for what you thought was covered, you still owe us payment in full. We found ourselves in over $100,000 in debt due to outstanding invoices with customers giving us every reason under the sun as to why they refuse to pay. Then Century Debt Solutions called out of the blue and I guess they just called at the right time because of what we we're going through. We sent them all 8 unpaid or partially paid bills to assist us in collecting. I can't say enough about the level of professionalism and knowledge this company has in explaining our numerous options to collect. Using tactics that in no way would we have the knowledge or resources to utilize. Within the first week the biggest bill out of the 8 we sent with $27,000 owed was paid by the customer. I guess some people get scared when they have the fear that their credit is going to be marked negatively. It has now been only over 1 month since we signed up and 1 more customer paid for $6,000 owed and we are considering legal options on a couple of the other ones since we know these customers have a lot of assets but have no problem making us suffer instead of them taking care of their obligations. I have read some of these other comments with a bad experience but I can only attest to my experience and I can honestly say this company is very professional and they know how to collect money for their clients...bottom line. read more

I had a very disappointing experience with Century Debt Solutions, Inc. Since enrolling with them last September, the only time they have proactively contacted us was to request payment. Other than that, there has been little to no communication, no regular updates, and no clear follow-through on our case. We have had to repeatedly reach out ourselves--through emails and phone calls--just to get basic status updates. Even then, responses are often delayed or incomplete. One of the most concerning issues is that certain representations were made early on regarding the status of the case and potential recovery, but in later communications, those points were no longer addressed and no clear explanation was provided. Despite our formal requests for clarification and documentation, we have not received transparent answers. Additionally, there has been a lack of clarity regarding important actions such as the handling and forwarding of the lien. We were told it was forwarded, but no details were provided about to whom or what steps are being taken to enforce it. Overall, the experience has been frustrating due to: Poor communication Lack of transparency Unanswered questions Minimal proactive case management We expected a professional service with consistent updates and clear communication, but unfortunately that has not been the case. Based on our experience, I would not recommend their services. read more

I cannot believe I am taking the time to write a review on a Debt Collection Agency that was attempting to collect a supposed debt owed to their client. I never write reviews, good or bad. But in this case, I have to show some appreciation to Century Debt Solutions for their approach in realizing when a debt does not have enough proof for them the take it on. In most all their testimonials, they are from those trying to collect a debt and Century obviously preformed well for them. In my case, I was on the other side of the fence but Century took the time to review documents sent to them both from their client and from me. My task was to prove the debt was not legal. Century did their investigation and determined they actually did not have the proof needed to continue an attempt to collect and close the account. Now that doesn't mean that if you actually owe a debt this will help you. Their business is to get you to pay a debt or work it out with you to help diminish it over time. I guess what I am trying to illustrate is that not all Debt Collectors are evil and out to destroy your credit. Century Debt Solutions, in my opinion, had the integrity and honor to see a wrongful claim against a debtor and resolved it with no further action against me. I am impressed..... read more

I'm so happy Abby with Century debt solutions called me one day out of the blue. I was going through my accounts  and realized I had a couple of stragglers that hadn't paid me in almost 3 years. Century debt solutions offered to collect my debt on a contingency basis so I submitted over the two customers. Within a few  month's time they were successful at collecting on both of my past due accounts. One of them was collected in full and the other was settled however century was very upfront with me in regards to my customers  concerns regarding the job and what  my customer was willing to pay as a settlement .  I was not able to get the full balance of the invoice collected , however we negotiated  back and forth  and I felt that  getting 75% of the principal amount paid was better than nothing at all. Boy those guys at Century debt solutions are great! Abigail Barker was very professional and knowledgeable in regards to locating my debtors as well as Sean Chase being patient with me and giving me all  the options that I had to collect from my customers. I'm a 66 year old man and I've never had this happen to me before so thanks again to Century debt solutions for helping a tired old roofer get paid for the work he did. read more

At first I was skeptical to trust Century Debt Solutions with collecting on my behalf. I was hesitant because I always thought of collectors as aggressive sharks with bad reputations but considering even the holiest of businesses face their share of backlash for a multitude of reasons, I decided to take a chance and submit my case to them for collections. I've all but given up trying to collect from my customer. I called this deadbeat endless times and heard every excuse you could imagine for why he couldn't pay the invoice I sent him 26 months ago! I was at my wit's end and desperate to collect on this money as I too was in debt with the hardware store for the materials I purchased to renovate this guy's home. I ended up paying upfront costs to CDS but 9 months later I received a check for not only the full balance owed to me but some interest as well. Ultimately, I'm glad I unleashed "the sharks" on my customer. Thank you CDS! read more

Unbelievably SEXIST company... I just received a phone call from a nasty male representative named Chris about old money due to my company. He wanted to help us. Somehow the conversation went another direction. Chris started talking down to me when I told him we did not need his help. He then told me I am a joke being a white woman in a man's world, and laughed that I am a licensed General Contractor. He also did not believe I was the owner of my company. Yes, I am a white woman who is a licensed General Contractor and licensed Electrician and the sole owner of my Construction Company. Male chauvinists work for Century Debt Solutions who are unethical, racist, sexist and unprofessional. BEWARE OF THIS COMPANY read more

Our company had been trying to collect from one of our customers for many years with no luck. One day I received a call from Century Collections and decided to give them a try. Peter Bishop was assigned our case and he managed to break through where we could not. He collected over $39000.00 that was owed to us. I sent them a check for their fee and I was very impressed that they did not cash my check until we received our payment. Peter was very professional and stayed right on top of the situation. I would use their services again if ever needed. I would highly recommend their services. Verna M Sher Albuquerque, NM read more

I could not be more pleased with Century's performance and would recommend them if you need help. I sent them over an account right before the holidays last year. Not only were they professional to me during the process they helped me sue my customer who was a real pain for my company and we just received payment from a garnishment. Not only am I glad I got paid I am excited to know that my customer did not get away with ripping me off. Thank you to Century Debt Solutions for collecting my account so quickly and making my customer pay me for the work I performed. read more

After trying numerous collections companies in the past I was hesitant on trying another because it never got me anywhere. I am sure glad I gave Century Debt Solutions a try. They were able to collect when others could not. They even helped me word my invoices so I am more protected in the event a customer does not pay me again. Thank you to Century Debt Solutions for helping me when I thought the invoices would never get paid. If anybody I know is having trouble getting paid I will definitely give them Century's number. Thank you again! read more

We've had a very positive experience working with Century Debt Solutions. They have helped us recover several outstanding accounts from clients who previously refused to pay. Logan has been great to work with -- communication has always been clear, professional, and prompt. His availability and willingness to help have made the process much easier for our company. Their services have worked very well for us and we truly appreciate their support. Highly recommended. Border Pools Maintenance & Supply, inc. read more

Al Cruz is a disrespectful and very unprofessional individual. We told him we were not interested since we do not have any past due accounts anymore and he said that we were uneducated and dumb people. He said the owner could give him a call when he could find his D***. I tried calling back to speak to a manager and he refused to let me do so. I would stay far away from this company. Al Cruz Direct Line 747-247-3511 Century Debt Solutions, Inc. Phone: 818-912-4459 Ext.510 Fax: 888-336-7040 read more

If you want quick results use Century Debt Solutions to collect for you. I am so pleased with how they handled my accounts. I work for a funeral home and we were reluctant to use a collection agency due to not wanting to harass a customer since a loved one has passed. I am very pleased at the communication I got from my customers that paid Century. I was told Century was polite and worked with them to ultimately get the bill paid. I am so pleased. Thank you Century Debt Solutions! read more

Thank you to CDS for collecting on my account. I am a retired plumber who never had any issues with customers for my business however I did have a tenant that owed me for almost two and half years. I gave Century Debt Solutions a try and I just got my payment. It took them a little over a year but they helped me get a lawyer to sue my tenant and we just garnished their accounts for the money I was awarded. Thanks again Century Debt Solutions. read more

Century Debt Solutions was great! They represented my company with professionalism and patience. Not only did my customer ultimately pay the bill they also contacted me and let me know how they were treated by Century. I was told century Debt Solutions was understanding to my customers financial situation and treated my customer forceful yet professionally in order to get the bill paid. I am so glad I decided to give them a shot! read more

Century Debt Solutions really delivered! After having a customer give me the run around for almost 2 years I hired Century Debt Solutions to help me collect. Once they had the case Century helped me hire an attorney to help collect. Within 6 months we were able to get a judgement and I just received my payment. I would absolutely recommend Century Debt Solutions for anybody having issues with customer who do not pay. read more

Century Debt Solutions really delivered! After having a customer give me the run around for almost 2 years I hired Century Debt Solutions to help me collect. Once they had the case Century helped me hire an attorney to help collect. Within 6 months we were able to get a judgement and I just received my payment. I would absolutely recommend Century Debt Solutions for anybody having issues with customer who do not pay. read more

Century Debt Solutions saved my business!!! Recently inheriting my fathers company we had numerous outstanding accounts on our books and did not know what to do with them. Century called us a few months ago and we decided to give them a shot. They were fantastic!! We just received our payment from 3 out of 4 customers we sent to them. I will definitely use Century Debt Solutions again! read more

Century Debt Solutions Inc really surprised me in how quick they were able to get collections on accounts my company sent to them. I am very impressed and will absolutely use them in the event the need comes up again. If you are having trouble collecting from customers I would definitely recommend Century Debt Solutions to help you collect. read more