We owned an eight family apartment building in Cleveland Heights. Our roof was leaking and we…read morecontacted All-Star Roofing to replaces the roof. We met with Kirk and sign a contract with an agreed amount. There were already two layers of shingles which had to be removed. Unknowing to us the first layer was cemented to the roof. Removing the cemented shingles was a difficult task which too a lot of time. I was sure the Kirk would have asked for more money to do the extra work, but, he did not. For him, a contract is a contract. I had no problem with the roof since the installation. All-Star Roofing and Kirk will not disappoint you. They are very professional I will not hesitate to refer All-Star to my friends and families. Sookram and Savitri P.

If you are in need of roofing repairs or installation, please give All-Star your first choice. It…read morewas such a pleasure working with Diane and Kirk to get my new roof installed the day after Christmas and not the best weather. The pricing was fair and the follow up excellent!

I paniicked after a person, came and told me I had hail damage and many other problems due to the…read morerecent storm. I remembered that someone recommended Jared at Radiant Roofing for an honest assessment. Wow, I am so thankful for his quick response to my panicking and more so the report that my perfectly fine roof. He was man of integrity. I am grateful beyond ... no words. Thank you.

Extremely disappointed in my experience with Jared and radiant roofing. I was referred to him by…read moresomeone he attends church with - admittedly, this person did not know how Jared did business and hadn't had work done by him before. It was a blind trust type of situation - lesson learned! Jared said he serviced homes in the Akron area - which appeared to be a major inconvenience to him and not really the truth. He was supposed to do the roof, gutters, and siding. The roof was completed quickly, and I'm openly admitting that he did it without payment in advance (this was an insurance claim so he knew the money was coming). He said "okay I don't care how we do it as long as I get payment and a 5 star review". He also called the person who referred me and discussed the business and claim for my home with this person. This person has never lived at my home and I am the sole owner. Very inappropriate. I will add that one of the shingles was extremely discolored and I was told it would come off with the rain. I knew it wouldn't and after a good rain, and the persistent discoloration, I had them replace it. Additionally, the extra materials were left on my front lawn for days longer than they said. This should have been taken after the job was done but the on site project manager, Andrew, could not be bothered with it on the day the roof was completed, apparently. The gutters and siding were a complete disaster. He had me calculate what he was as owed but as he inflated the gutters and siding on his estimate, nothing was matching up. This took hours of my time away from my family when he is the professional being paid to do this work. Personally, I do not think HE has handled insurance claims before. He was very uninformed about many of the common homeowner's practices and left the work to me, the paying customer. He told me the siding had to be done before the gutters. Then two days later, his "project manager", Andrew, called and said they had a cancellation and they were coming to do my gutters. We had not agreed on the gutters or the siding yet but they were pushing to complete the work per their estimate - which was inflated and included items that were not damaged. This would have left me with significant out of pocket costs. I saw in another 1 star review that he said "we do not submit fraudulent claims". However, he submitted downspout damage (all 6 downspouts on my home) to my insurance company - not a single downspout was damaged. He also inflated the siding estimate by adding additional itemized things that were included in the line item already on the estimate - in other words, charging twice for siding. I would implore any perspective customers (and even past customers because likely you overpaid) to review all estimates and contracts with a fine tooth comb before proceeding with this company. On top of the inflated estimate, he spoke to me extremely unprofessionally, calling into question my knowledge of the process and the work. Having worked in the insurance industry for over 15 years, I found this to be extremely condescending. And he ended up doing the things I thought needed done anyway - because it was the right thing to do. But not after much back and forth, including a rude phone call that I had to disconnect. Additionally, there were multiple times we tried to connect via phone. He told me to call to discuss the numbers (again, the work I did for him) but when I called, he legitimately said "what's up" and acted like he didn't know why I was calling. He was adamant about a zoom call but when I would call him, he would blow me off and tell me to text him. When I brought this all up to him after letting him know I did not want him doing any additional work, he apologized and acknowledged the delays but then blamed the delays mostly on his newborn baby. As a full time single parent who did the newborn and baby stage solo, that was the most pitiful excuse I've ever heard. Additionally, it's insulting to me that he would think I would feel having a newborn is an excuse for how he conducted himself. After we spent awhile on the phone and finalized a plan for what documents were needed and how payment would be handled, he then text asking to come by and pick up the check and that he would print all the documents because he wanted to "honor his customers". I now realized he just didn't want a bad review - if he cared about his customers, he would have done right by me the entire process. But that's not the case. He earned this review. Absolutely abhorrent business practices and no follow through on expectations set. I would never recommend this company, nor will the person who referred me. Not looking for a response from radiant roofing on this - I do have receipts for everything stated above - but I do want to warn potential customers about his business practices and lack of time management/organization.

Excellent customer phone scheduling. The two workers were skilled and professional and discovered…read moreand made appropriate repairs . I was well pleased and recommend this company .

I needed a new chimney cover on my home. The old one was made of metal and was starting to rust…read more It had been caulked but would be starting to leak soon if not replaced. There are very few companies in the area that rebuild chimney covers. Runyon came out to provide an estimate quickly, and was able to get materials and fix the chimney cover quickly as well. The new one has a drip edge and rubber top and is sided on the side. It is a quality product that looks like it will last a very long time! The most impressive thing though was the professionalism and thoroughness of their crew. The person who came out to do the work was careful not to disturb the neighbor's yard (as my chimney is in her courtyard). They cleaned up everything. And inspected the entire roof while they were here. Any minor issues with nails and caulk or sealant were taken care of -- unfortunately many do not realize that a roof needs regular maintenance for these things -- especially in NE Ohio. They were polite and thorough and it was just an overall GREAT company to work with!

Excellent service, very dependable, respond quickly and knowledgeable. In one stop We went from…read moreworried it might rain to We've got no problems except the plague. Chris wore a mask to help with what he could about the plague. Call Twin Improvements they are what you wish f

I appreciate your response but you fail to mention that 3rd Generation "caused" the damage and is…read morenot owning up to that fact. To add further insult, you offer to make repairs only if I agree to pay for the damages 3rd Generation caused. Bond was denied but that doesn't negate the warranty for poor workmanship and trying to pass the cost on to me the customer to get it fixed. The fact remains to this day, there is a failed inspection due to the negligence and the permit remains open for which 3rd Generation has been cited by the city of University Hts.

3rd Generation Home Improvement, good old-fashioned craftsmanship at a fair and honest price…read more From the office to the field, you guys were fabulous. Mike, Rick, Josh, Derek, and all those involved in inspecting preparing the scope of work, quoting the job and ensuring that everything was easy and went smoothly and as planned are truly remarkable people who looked out for our best interest. You guys were there every step of the way and walked us confidently through each stage of the process. Your professionalism was unsurpassed. The crew showed up when they said they would and worked steadily until the job was completed. Their speed and thoroughness of the tear-off and reinstallation was beyond our expectation, and they even cleaned up after themselves. Thank you so much 3rd Generation for our beautiful new roof. We would highly recommend you to anyone and everyone who is interested in quality work being done in a timely and skilled manner, at a fair price. Sincerely Scott & Melissa Young

I had my roof replaced by KPHR in June 2025. I even recommended them to my (development) neighbors,…read moreand they replaced roofs for 4 of them. KPHR does not respond to follow up calls for issues that have arisen with the roof since the installation. Their follow up and customer service is horrible.

Ken's Parkhill Roofing just recently removed my existing roof system and replaced it with a new…read moreshingle roof system. They did an outstanding job and to my surprise, finished in just one day. The new roof looks beautiful and is performing well. We had 3-contractors estimate the roofing project. To ensure fair bidding, we had the contractors bid using the same material and scope of work. Parkhill's cost was right in the middle. We are extremely pleased with our entire experience with the company from start to finish. The owner and salesman were very professional, knowledgeable and friendly. The office staff was very pleasant when they called to update me on the roof work schedule. The roofing crew worked well with each other, and their workmanship quality was excellent. The crew took extra precautions to protect my house and landscaping by covering them with tarps. When the roofing work was complete, they cleaned up my property before leaving, so that it looked like it did before they started. I highly recommend Parkhill Roofing.

Worked on my home over many years. Just did my roof in Lyndhurst. very reasonable price...efficient…read moreand quality work. Also recommended by Lyndhurst Lumber as a local reliable contractor.

The crew just left and this experience was 5 star from start to finish!…read more We got an estimate a few weeks ago for a roof. Scott was on time and provided lots of details of what it would take to complete the job. We needed a little time to decide and he understood. When we called to confirm, we were given a timeframe of about 6 weeks before they could get started. Imagine my surprise when we got a call 2 weeks later that they had finished a job early and were able to fit us in! The crew arrived on time, was professional and efficient. I'm pleased with the look of the roof and they did a thorough job cleaning up as well. Overall great experience!