An absolutely fantastic experience with Full Circle Home Loans. My first person of contact was…read morewith Tiffany who was incredibly informative, authentic, and responsive. After talking with Seth, there was zero doubt in my mind this is the team I want to be a part of. The group has been outstanding from beginning to end with getting the second home loan. It feels incredibly personal and they are most definitely there to hold your hands and encourage you. I had a bit of a panic attack one day during the process and reached out to both Seth and Tiffany. They were able to bring me back down to Earth, reassure me, and bring me back to feeling excited. This was exactly what I needed. Short term rentals are still very new to me but if you need a team to get you through this, this group is the one. Cannot wait to continue to do work with them.

The only mortgage lender I would use from here on out. Seth is honest, knowledgeable, and truly…read morecares for his customers. He spoke to me about some concerns about the deal to make sure I was aware, and I don't think any other lender would have done that because they would just want the deal. They have competitive interest rates and even matched the fees I quoted. His team, Summer and Bernie, were organized, communicative, and so quick that we were able to close in 21 days. Can't thank them enough.

UPDATED - JUNE 2025…read more Second time hired Exceed Landing as my broker to purchased my second property. They made it so easy for me. Everything went smooth. Vivian and her team are incredible, especially Jacqueline, very professional and knowledgeable. Highly recommended! MY REVIEW FEBRUARY 2022: Vivian and her team did an amazing job. They did everything to help me to get through the process. They always on top of the game. And If you dreaming to own a home but self employed, ask them for non income program.

Nice service! Quick and reliable, would recommend to you if you are looking for loan supportread more

One of the best in the home loan services. Lower rates,…read moreprofessional services, responsive Processing, etc .

I'm a return customer, past few years, Mr. Wayne Yang and his team helped me to refinance my home…read moreloan; helped me to manage our rental property; and helped me to sell a house in couple weeks. Overall, they are all very professional and friendly. Their mortgage dept provides very good rate for the first loan and refinance. Their rental management dept has great customer service between tenants and landlord. Also, Mr. Yang is a licensed agent, he explains every document very detail and clear, watch closely for the whole process of selling a house, very patient and helpful. I'd definitely recommend them.

Armando and the whole team were so helpful during the loan process, specially Melanie, thank you…read moreMelanie for helping us with all the paperwork requirements. Armando thank you for the communication, and all around smooth process. Im Definitely recommending you guys to anyone that is the the process of buying a home. A++ customer service! Thank you Super Mortgage Bros! Ray.

You want Armando in your team today!…read more He saved us a lot of headaches getting a pre-approval form BEFORE we shopped around for property. Other loan officers do it wrong and just let their clients go out with just a pre-qualification form, which isn't an accurate number of what a person can afford. Armando also helps keep all the necessary paperwork submissions stress-free. The truth is that part of the normal process of getting a home requires a lot of back and forth about income and bank statements, but Armando's great attitude makes these communications easy to have. He is very knowledgeable about the industry, organized, adaptable, and responsive to help clients navigate the complex loan process smoothly and build trust. As a non-citizen, I cannot give my trust away so easily. But Armando earned it. He even helped us get a better interest rate right before closing escrow, saving us thousands over the years. I am now the proud owner of a multi-family home in Los Angeles. The whole process took two months - si se pudo! And Armando is still available to answer any questions even after closing. Thank you, Armando. In two years, I will be circling back for more property once I can make another downpayment. But I am recommending everyone I know to him today. :)

Leon was very professional and was able to elaborate all of the information specified when it comes…read moreto the loan and mortgage process. He made himself available 24/7 to help us with the process and understanding what documents we were signing. I would recommend him to anyone needing assistance with loans or purchasing a home. Very valuable!

Leon is very professional and I am enjoying to work with him. Fast response and always taking care…read moreof my clients. Highly recommended!

Stephen helped my family and I achieve the American dream for several generations. He guided me…read morethrough the entire process and delivered everything on time. Also, He's very approachable and his team was wonderful to work with.

I had an outstanding experience working with Stephen & Louise. From start to finish, they were…read moreincredibly knowledgeable, patient, and responsive. Whether it was answering my (many) questions, walking me through the process step-by-step, or helping me lock in a great rate, they truly went above and beyond. What impressed me most was their attention to detail and how they made what could have been a stressful process feel smooth and manageable. Communication was always prompt, clear, and professional--something that's hard to come by these days. I closed on time with zero surprises. I can't recommend them enough to anyone looking to finance or refinance a home. You'll be in excellent hands!

Julie Aragon and her team are simply exceptional. I've had the opportunity to work with Julie on…read moremultiple transactions, and every single time I walk away impressed, not just by the results, but by how she gets there. Her professionalism is top-tier, but what really sets her apart is the way she builds relationships. Julie brings a rare mix of creativity, energy, and genuine care to her clients. People don't just feel "handled"...they feel understood, supported, and confidently guided through what can be a very complex process. She's honest, communicative, and relentlessly hardworking. You always know where things stand, and you always feel like you have a true advocate in your corner. If you're a first-time buyer, especially, Julie is a no-brainer. She has the ability to simplify the process, remove the stress, and actually make it an enjoyable experience.

Julie and her team kick a$$! Mike helped us with a HELOC and I'm glad to say from the moment we…read moreconnected it was a wrap. Not only was the process made easy to understand, it was completed from the comfort of our home and our schedule.The team is flexible, quick, knowledgeable and most importantly explained it in a way that made sense to us. Our HELOC closed in a little over a week. Mike was in communication with us which felt like 24/7. If anyone is looking for a reputable lending team look no further.

I just had a transaction fail with Ginny Lin at this company. She was dishonest, never answered…read morephone calls and file inquiries, lied about her client being approved, never ordered the appraisal although it was paid for, which put the buyer out of contract. Her processor was unprofessional as well. Never in my 40+ years as a Real Estate Broker have I ever encountered someone who intentionally dropped the ball on a purchases like she has. Not only did the buyer not get the property, she damaged the seller and compromised the integrity of the agents involved. If she says to you, I can do this, do not worry, you are well qualified... do not believe her. And, when she tells you you are approved, again do not believe her. She will tell you what you want to hear but then do nothing to make it happen.

Ms. Lin is a very professional loan and real estate expert. She is very enthusiastic and serious…read moretoo much of the work so I'm so impressed with her and so I decided to do. I also decided to introduce more of my friends to her. Help more of my friends realize their dreams at home. Dani

I can't express enough how disappointed I am with my business experience with Marco Polo at this…read moreoffice. At beginning of escrow, he was overwhelmingly kind, always take phone calls and respond to text messages promptly even after hours and weekends. He seem to be very professional and very hard working loan officer which was the reason why my client chose him to do the loan. He always respond to our calls and I've told him over the phone that I appreciated him very much. Then, when issue arise on the loan, he completely stop communicating with us. The issue I have is his irresponsible work ethics to all involved in this transaction. We've opened escrow on beginning of February at 45 day escrow term, which at that time my buyer was shopping for lenders for two weeks. He begin working on the loan two weeks after we opened escrow but he still had more than 45+ days to work on the loan until loan was declined on 4/16. Buyer, listing agents, escrow officers and I have been trying to get hold of him via numerous emails, phone calls and text messages which he intentionally ignored and carelessly declined to return back to any of us. It is very surprisingly and shocking how a licensed professional don't have any work ethics, and no professionalism to return a phone call or simply a text message for loan updates. I have emails and text message history on record. He failed to provide a simple, fundamental customer service to clients, and failed to provide a humane relationship. Last email communication he responded was on 4/6, which he replied to listing agents, "Loan has been escalated waiting on response" My very last communication from Marco was text message dated 4/7 "once received update from underwriting I will" Since his last response, we all have been reaching out to him for an update, literally desperate for an answers and trying our ways to get some clear answer on the loan and get his upper managers to get involved so that we have clear answers on the loan process. After complete silence, on 4/16, he called and told us that the whole time we were desperately trying to reach him and requesting countless number of response from him, his reason for not responding was simply because he was on vacation which he never told us. Not only he never apologized, he was busy trying to blame on my buyer because she was shopping for the lender. Then he called the listing agent on 4/16 and told to him that *****"Shannon knew this loan was declined weeks ago and she is lying to you to buy some time" ***** He straight out lied to the listing agent. I asked listing agent to be on conference call as a witness. I don't know if Marco understand that when licensed loan officer is lying in business matter, it becomes very serious issue. We are in discussion to get Customer Care Recovery Group to get involved to investigate the details of the loan. At this time, I believe his apology is minimal he can do as a normal human being. If professionalism matters to him, if customer relationship matters to him, I hope he will take few minutes of his vacation time and act as a mature person, show his honesty, and apologize to myself and all persons involved and acknowledge that he lied to the listing agent because he may have needed someone to blame on the loan. We are adults and we understand that people make mistakes. Although I am disappointed at him, I still believe that he still have nice, honest side of him and that he will take responsibility for his actions as this is what adults do.

THESE ARE YOUR PEOPLE! As a first time buyer, I was shocked at how incredibly easy Roger and team…read moremade this process. I'm a millennial on the younger side, and was extremely impressed that they had their own app for handling paperwork (uploading documents, signing forms, etc.). So in my busy schedule, I was able to get pre-approved, with under writing for our home within 2 days. They are top of the line with communication, transparency, and efficiency. Without this group, I don't think I would have been able to even make a solid offer in ample time, let alone get this home that we wanted so much. If this process was as amazing for everybody, I think there would be a lot more homeowners in this country!

I never thought that I could **own** a house in SoCal because of the insane expensive housing…read moremarket here. And, I didn't have the strongest credit history. Not a lot of money to put down. Basically everything stacked against me. But. A personal friend and mentor recommended Manuel and I decided that it couldn't hurt to meet with him. I have a great job, and a little money to put down. Manny ran some numbers and immediately approved me. He recommended a realtor. I put my trust in him, and literally 40 days later, I closed escrow on my first house ever. The team at GEM Mortgage was friendly, knowledgeable, efficient, kind, patient, smart, and helped guide me through the entire process. They truly cared about me, my fears, my journey, and my results. I ***highly*** recommend. Whether you've bought and sold several properties or are thinking about trying for your first. Call Manny. Meet with Manny. Trust Manny. I promise, you won't go wrong.