We had a great experience with John from Image Communications. He listened patiently by phone as…read morewe described our need for reliable internet in a remote wooded area. He arrived on time and completed the work the same day. We are completely satisfied with the Viasat system he installed.

From the owner: Over 34 years of Legendary Customer Service in the Telecommunications, satellite TV, and Internet…read morefield.

My wife and I switched over from AT&T cellular to Spectrum online when we brought our new home But…read moredidn't immediately activate them as we were contemplating upgrading our phones. We went to the Farragut location on Kingston Pike and dealt with Cash and his partner Daniel. They were extremely professional and seemed to really care about at our satisfaction. The store was nice, and during our Sunday afternoon visit not very busy. My wife and I were very impressed with both of them and would highly recommend either of them to assist you with your Spectrum account.

I have had horrible experiences with Spectrum mobile, internet and TV streaming from service to…read morebilling. I would never consider them again!

This company has ZERO customer service. My internet and cable went out on a Monday and they could…read morenot send anyone to restore my service until Friday. They seemed to think that this delay was just fine. Needless to say I switched to another provider. After 40 days post cancellation I still have a credit balance with Xfinity. I called them. Even though I always paid my bill with real money, I am told my refund, if or when it gets here, will be in the form of a "gift card". These people are the most arrogant people I have ever dealt with. They do not know the meaning of Customer Service.

Set up an in person appointment to review our current account, was handed off to a customer service…read morerep, Ernie Berry. He was very helpful explaining all of our options with internet , and was able to transfer our cell phone service from another large carrier and saved us about $200 a month. Did not have much luck doing business over the phone or through the app, but in person was awesome!!!

The only Internet that's slower than this is school wifi…read more Internet constantly lags and the speed you get doesn't even match what plan you pay for. Customer support is pointless because all they do is recommend that you get the better plan. I didn't know my wifi was being processed through a TI-84 calculator because my god this is just the worst.

Horrible service. Inconsistent. They won't come pick up the coax that should be suspended coming…read moreinto my house ... it's been laying across my yard for a month and they won't send anyone out

I was having trouble with a commercial install of DirecTV after a lightening strike. These guys…read morehad all the parts and pointed me in the right direction. I had my services back up quickly. Thanks Guys!

From the owner: Serving Upstate for over 15 years. We specialize in Dish, DirecTV, Hughes Net High-Speed Internet…read moreSatellite. We also sell and install Sony and LG HDTVs. Call us for a new install, dishmover, service call, or any questions you may have, we are happy to help or stop in the store to see the new programming and pricing packages and get a brochure to take home.