The product is great but the customer service is terrible. I've spent the past hour trying to reach…read morea live agent. FINALLY, I spoke with a middle eastern (middle man) who contacted the department for me. They said I have to submit a bank statement showing a negative balance to dispute a duplicate payment I made. Just refund me my money please!!!!!

Do not go here. This store sucks. The representatives they have working there treat you like it's a…read morehassle for them to answer any questions or help you. Instead of helping you walk through any xfinity rated issues, they will just hand you a customer support number and have you call them because they are too lazy to try and assist you. My spouse was crying and visibly upset, me and her were nothing but nice and these people still acted like they didn't give a crap about their job, and not only that, had the audacity to hand me a customer support number because they were too lazy to answer a very simple question, that the manager was able to answer. The manager was the ONLY person that cared enough to answer the simple question. We were sweet to these people, and they took our advantage of our kindness and still didn't give a crap. Worst experience I've ever had in my entire life. I don't even write reviews. If you are in the Desoto county area, please think twice before visiting this store, let me save you time, money and frustration, just go with AT&T or Verizon. These people do NOT care about you! They are just there to collect a check. Don't believe me? Go visit the store and experience how depressing it is, and the lack of customer care.

I bought my new IPhone 7 here. When I first came by, some guy offered an IPhone 5E for $24 a month…read more I said I would think about and started to leave and he says wait, $10 a month. So, I stared thinking about it and asked a few questions and he scanned it and said this will be $17 a month. So, got kind confused and left. The next day, a woman waited on me who I felt a little more trust worthy. She tried talking me into an IPhone 8. But, I didn't want to pay the extra $150 more than it would cost for an IPhone 7. So, I told her that and she said she didn't have one in stock but could get one the next day for me. So, the next day I called them on the phone and they said they did get an IPhone 7 from another store and it was specifically held for me like they said they would do. Anyway, they to my trade in which was an IPhone 5 which was in bad shape. Anyway, I have waited awhile to make that I am happy with the IPhone 7. I am fairly confident that I am not going to have any problems with my phone. Apparently, it comes with a warranty I realized. In summary, I wished I had paid the extra $150 for an IPhone 8 but it is too late now. However, I'm happy with my IPhone 7. This Verizon store is a lot better than the one in Southaven, MS which is only about 8 or 9 miles down the road. The customer service is better here.

My husband and I purchased 2 iPhones from Shquida yesterday! NOT only is she proficient and…read moreefficient, but all with a smile on her face and a happy attitude! WHAT FUN WE HAD! She truly care about us not only as customers, but as human beings! Before we left the store, I went over to B&R and got her her favorite "happy" for helping us and making our day. She truly went "ABOVE AND BEYOND" to make sure we were taken care of and happy with our purchases! THANK YOU!

Company quoted a job that we agreed on, only to not be able to complete the job after months of…read morewaiting. The quote required construction, and we talked to them about what ATT and other telecom services said would need to be done. We were referred to Worldspice, because we wanted a local company with the same capabilities. They came back with an updated quote that was thousands of dollars more than the original bid. At the time of the contract signing, we migrated our IT services (e-mail and hosting) to them. They did not come out to our site to assist with migration, and instead only did phone walkthrough, which took 3 days due to issues with the migration that could have been better completed had they handled it on site and not on the phone with the accounting department. As a logistics company, every second of no e-mail means money lost and customers not being able to reach us. Our staff was friendly, and due to the change in cost, we canceled our contract and began migrating to a different company. The IT team was even less helpful here, and provided the wrong information that later knocked out e-mail offline again. When we called them, they were extremely rude and told us that we are no longer their customer and can't do things for free. However, this was an error on their end that needed to be repaired.

Our law firm used Worldspice for internet for 12 years and their VOIP for 4 years, and during all…read morethat time, we had only the best service with the best technicians and best customer service of any company that we had done business with. No interruptions, 24/7 customer service, and on the weekends if something didn't look right, they would call me and ask if everything was ok. Who can beat that?

Everything - except the new transparent iPhone cases. They're pieces of trash, as they flex along…read morethe lower sides of the case. When I dropped my brand new phone, the screen protector shattered. And! The fall was 21/2 feet onto an uncovered white oak floor.

This place is so bad it makes me miss my landline and long for the days of rotary phones…read more Seriously, their choices for phone cases are slim and none. This place needs an overhaul in the worst way. I think there's a major problem when you're a corporate store and customers have to wait over an hour to have their data transferred because you have "poor Wi-Fi connections." Can you hear me now?

My computer died and I needed guidance as to what to do Melanie came to the apartment we decided on…read morea rebuilt computer with solid state hard drive. She held my hand throughout the installation and set up and the cost was quite reasonable. I would recommend their services to anyone who needs computer assistance and or repair.!! Charles

They do a great job with computer repairs and buliding new systems.Melanie the owner is very…read morepersonable and responsiveness customer service and helped our company with important projects.I would highly recommend them.S Greenhaw.

Metro used to be Avery good phone company I never ever had problems with metro but then T Mobile…read morebought them out and now I'm having nothing but problems I'm going to look into another company

I been with Metro for some time and I like service a lot if you haven't shop with Metro give them a…read moretry and you will like them, a some people talk about there customer service is not all that good but don't listen to them cause I have never had a problem with them when I go to them..so check them out you will be happy.

i would give DirecTv zero stars if I could. It's super expensive, customer support is terrible, I…read morecan literally NEVER log in to my account to pay my bill - no idea why. Keep resetting passoerd, etc., but can never log in and CS can't seem to help. I'm going to see what my other options are and get away from DirecTv after more than 25 years, I'm so done!

We have researched all the television and internet service providers available in our area. Direct…read moreTV was not an option for us. Every time we go into Costco one of the Direct TV agents approaches us and we politely refuse their offer. However, I want to acknowledge Corey Beale, II. Even though we refused the Direct TV offer, he saw us looking at televisions and offered some very valuable product knowledge picture quality and equipment needs of Direct TV and their competitors. If you have questions about Direct TV, Smart Televisions, etc... head to the Costco in Cordova and ask for Corey!