Good news - great selection and quality installation…read more Bad news - the work takes forever. We started this process on March 5, 2021 and the work is still not done and it's November 22, 2021. Yes, eight months (going on nine) for a residential flooring job. And did I mention, it's still not done? Worse news - the agreement was we would give significant down payment and the balance would be charged once the work was completed. The work isn't done and we got charged. This is after several dozen calls (no exaggeration here) from us in the past few months asking for updates. We have been promised returned calls that never materialize, we have been promised that someone would call us "later today" or "tomorrow", we have been promised that the work will be completed next week, etc. McSwain then sends a guy that is supposed to get projects back on track, he takes a look at the (lack of) progress, assures us that he will get this on track and "take care of us", and gave us his mobile number to call. The result ... not much. More unreturned messages, wrong pieces being sent, contractors still leaving with the work unfinished because the needed parts weren't shipped, or the previous contractor didn't do the job correctly so they couldn't finish theirs - and more inanity. This has been a total poop show and I wish I was making this up or even exaggerating a little bit. And did I mention, it's still not done? Finally, they call us back asking us why the account isn't closed (paid in full)! It's not closed, because the job isn't done. So we call back, no answers, no return calls, and they start running up our credit card without permission. And did I mention, it's still not done? So - buyer beware, be patient, and guard your credit card information! Nothing would make us happier than getting this resolved.

I contacted my local store to request a quote on a product they had on line.The sales guy told me…read morehe didn't have it in stock in the store and that he would have to call the main office.I never heard back from him.My husband went in person spoke to the same guy and was told the same thing.He never heard back from him either.I contacted the main store in Cincinnati and had to leave a message but no one called me back.Very poor customer service.They lost a good sale we were ready to purchase a product they listed as in stock in their warehouse.

upfront with prices and considerations. Doesn't give time frames that are rosy…read more Started out helpful but when we asked about other products didn't seem enthusiastic. So if you want what they have in stock they'll happily help...

As a classroom teaching having a nice quality carpet is essential across all subject areas and…read moregrades. I have always loved bringing kids to the carpet for a read aloud or any type of small group lesson. The staff at Pages flooring has been helping create this "home" atmosphere in my classroom for the past couple of years. They are always willing to search their carpet reminents for just the right size carpet and style for my classroom free of charge. Their support is priceless. They have quality products that are perfect for any home and school. Thank you Pages flooring!

We are very pleased with the customer service, as well as installation of our bathroom subfloor and…read morenew flooring. If the need arises, we will definitely use them again.

From the owner: Flooring N Beyond opened the first store in Miamisburg, Ohio June of 2006. We are very excited…read moreabout being the best flooring store and design center in the Miamisburg area and would like to thank everyone who has helped us along the way. Flooring N Beyond staff has many years of experience in the flooring and design business and have enjoyed working with all our existing clients and looking forward in working with all of our future clients. Everyone at Flooring N Beyond understands the importance of great customer service along with offering a quality product at a great price. We are going beyond expectations offering more quality for less.

I was very happy with the product, store service and installation. They were professional and…read moreworked very hard to get the flora in on time and with attention to detail. I will go back in the future if I need any flooring.

Did not install transition strips. Service people wont help. Not a reputable business. So…read moredisappointed.

This is a unpretentious shop that manufactures bath sinks and bath enclosures, as you can see in…read morethe photos. The showroom is not a slick display, with dust from the manufacturing in back covering the floor models - gives impression that manufacturing custom designs is the focus in this business. This is a craft mans shop. This was my first visit. My wife pick up some samples for our master bath vanity sink countertop.

We had 42 year old tub surrounds and vanities replaced with their products and they are perfect!…read more Over three years now and going strong-look brand new.

I used Bockrath's rug cleaning service for my oriental rugs. They came back almost unrecognizably…read morebright and clean. The colors seemed to glow as if brand new after over thirty years on the floor. Cameron, Brad and Marshall were the pick up and delivery guys for me, and they were so careful with my antique furniture, and measured the rug and my room for perfect placement of things. I highly recommend Bockrath because of this element of their service.

I just had my carpet replaced in three bedrooms and the entire basement, including the stairway…read more When I looked at the samples, I was worried about how the big picture would look. However, Doug Bockrath was very helpful in picking out the samples. Also, I wanted a new area rug for my family area along with a matching round one for under my breakfast table adjacent to my family area. They did not have a round one, but their in-house crew was able to take a second rug just like the one I purchased and cut it into a round and seamed it along the entire edge. It looks amazing! Kudos to their in-house people that did this. They were fantastic. Lastly, their crew that laid the carpet did a great job matching the seams. They were very courteous, cleaned all the mess and took it with them. I was also pleased that they moved my big furniture for me. A big shout out to Art, James and Anthony! Overall, everything was a great experience, and I highly recommend Bockrath Flooring.

I had an issue with water in my basement and needed the carpet replaced. One text to Carpet Plus…read moreand they were out taking measurements and showing me some samples the next day. They hauled out the remaining dry carpet, put down all new strips, pad, and carpet in 2 days. The finished product looks fantastic. Price was very reasonable, and their installers were very accommodating when I wanted a few areas tweaked. They made sure I was happy with the finished installation. I used them again when I needed a different area done and they were fast and professional again. I would recommend them to anyone looking to get carpet work done.

From the owner: Get the best of all three when you upgrade your home with industry-best flooring material from the…read morevery latest tile, wood, and vinyl on the market. Trust in our family-owned business to look after your home's warmth and comfort with superior carpets. Plush carpet, Berber carpet, Frieze carpet, Engineered wood floors, Laminate flooring, Ceramic tile, Porcelain tile, Natural stone, Rubber tile, Garage flooring