He was very expensive and rude. Would not give us the total for our tow. And then would not let our…read moretow company come and collect our car. Do not take your stuff there he's a crook.

My wife and I were headed to northern Illinois from Minneapolis Christmas Day when our Mazda CX-5…read morestalled 10 miles north of Black River Falls. Unfamiliar with the area, we called the first towing service we could fine online -- Brauner's Garage. Here's what I'll say about the owner -- he was generally unlikable but reliable enough. To be fair, we pulled him from his Christmas festivities, which he didn't hold back from letting us know. He was curt on the phone and equally unfriendly and uncommunicable in person; I developed a growing sense that I could not trust him. Nothing ever came of those feelings, however, and he did deliver our vehicle to a local dealership and my wife and me to the local Kwik Trip to wait for a ride. Total charge was $250 flat rate plus tax. Objectively, I have no good reason to recommend NOT using Brauner's, though personally he wouldn't be my first choice for assistance in the future.

They towed my car 66 miles round trip after I was in an accident. I called the next day and he was…read morenot going to let me come get my car. I then told him it wasn't his and I'm picking it up. He then told me I owed him 500.00 dollars plus 1 day storage which was 38.00 dollars. I was referred to Grangers towing in Oakdale by c.l. chase towing in camp douglas to pick it up for me and take to my parents in mauston. This trip for grangers was 130 miles round trip and only charged me 275.00. Hwy 54 towing is a joke and a rip off. His place is a disaster and so unprofessional. If you ever need a tow please call grangers towing in Oakdale wi. 1608 372 4511 Or c.l. chase in camp douglas wi. 1 608 472 6734.

On December 1, 2017. I contacted this business to tow my party bus. I called over the phone &…read morereceived a quote for $550. After my bus got towed to the service shop. The driver of the towing company informed me once the tow was over the price had went up $100. This was never mentioned before or during the tow. I was already frustrated on my bus breaking down & was not in the mood to argue. Although I should had only paid the quote that I was given. I signed a receipt agreeing to $650+tax. Totaling to $685. I checked my bank, they charged me an additional $27.13. I called the company within the same hour. They said it was for a credit card charge. No where on the receipt does it say that, not did the man who towed my bus mention that. After telling them this they agreed to refund my card. A few days later I received a phone call from a man at this business stating a lady tried to refund my card of the over charged but she didn't know what she was doing. He told me he would take care of this. I emailed this company yesterday, got no response. I would never deal with this company again nor trust them with my credit card.

My daughter ran into brake issues on a Friday night in a rainstorm. Greg met her where the car was…read morestopped and changed the brake pads in between rain and hail. Incredible customer service!

From the owner: I come to you without usually getting your car towed.read more

Had a great experience with the Gross Chevrolet people. Broke down on a 4th of July trip. Mike…read moreand Russ went out of their way to take care of me. Staying late to get us fixed up and back on our way.

This review is for the Service Department. In short, these guys are AWESOME!…read more Traveling cross country in our RV, our alternator puked. We were able to limp to Black River Falls on battery power, and lo-and-behold right at the exit I found Gross Chevy, et. al. Less than 2 hours before closing, they squeezed me in to verify the problem and got the part on order for delivery first thing the following morning. It was 90 degrees out, and they allowed us to bring our 5 dogs...yes, 5...into the Service Department office to take advantage of the A/C during the diagnosis. And on top of that, they allowed us to plug in on their lot so we could run the our A/C and "camp" overnight. They even offered a courtesy car so we could go out for dinner! All repaired and we were back on the road before noon the next morning. Five stars for their service, hospitality, and accommodations. If I could, I'd give them an extra star because they had Green Bay Packer items scattered around the office!

I called Jensens Towing & Repair because my niece was stranded with a blown tire and she was 2…read morehours from home and all by herself. Rick was so nice and he really took care of my niece!!!! I'm very greatful for people who treat their customers the way they would treat their own family!!! It's hard to come by. Thank you so much!!!!

I can't say enough good things about Jensen Towing and Repair. My daughter's car broke down on the…read morefreeway in the dark, and she was by herself. I called Jensen, and the owner personally answered -- he was there within five minutes to help her. That kind of response is rare these days. They got the car safely to their shop, fixed it the next day, and kept us fully informed throughout the process. Everyone was professional, honest, and incredibly kind. They truly went above and beyond compared to most auto places I've dealt with. Thank you, Jensen Towing and Repair, for your phenomenal customer service and genuine care!!!!!!!