So, I had to renew my BLS, and since I've been coming here now for my last two certifications i…read morethought my experience would be excellent as always. Not the case...I was singled out and embarrassed!! I was told I'm too weak to administer compressions, told my acrylic nails were in the way, and made to place my mannequin on the floor and work on it down there. I have never had problems here, in fact last time I came I breezed through and finished my test second and passed. That class was also full to capacity. The instructor was so kind and thorough and made sure everyone was all on the same page. Her name was Brittany, But yesterday, no Brittany. It was a woman named Michelle. She told me she has been teaching this class for 35 years. She was definitely on a power ego trip as she told me several times throughout the class she would not pass me. She was beyond kind and attentive to the only other two male EMTs that were there. She kept saying how we should be out by 8:30pm, when class was supposed to be until 9:30pm, she rushed through and skipped over video segments. When we were all done with our practical part, she said it was test time and stated that we would also be given a review to fill out rating her class. She said depending on the review, it would affect her job status!! Good review she stays employed, bad she loses job. After she handed me the review paper she softened up towards me. After the other two EMTs were finished with their tests and had left (yes they were finished first, no surprise because she stressed me out) As I was finishing my test and concentrating, she kept talking to me and making comments about random things. While I'm testing!! Long story short, I drove out of my way to come here. A 38 minute drive. I will now find a new location in two years when mine expires. Yes I passed, but it was the most humiliating experience. Three stars because she did change attitude towards the end and the other two EMTs were helping me and being supportive throughout.

Great school. Great instructors. Positive environment. If you pass the class you'll pass the NREMTread more