As a new patient, I spent over a month in total to get an answer about my insurance. They would not tell me until my second appt that they do not accept my insurance. They strung me along for a month with no pain relief and made me show up (they should have called me as I have mobility issues) to tell me they did not accept my insurance. Now another 30 days have gone by and I have to start all over again. Be vary wary and don't let them do this to you. Insist on an answer on insurance before starting their ridiculous processes. read more

Went to visit this clinic for sciatica pain during my pregnancy. I was anxious but excited to get relief. After my first treatment I was a little sore but knew it wouldn't get better if I didn't continue with the course of action the doctor had recommended. (Massage, electrical stimulation, adjustments) After my second visit I'm almost 100% pain free! I'm so glad I decided to stay with treatment and will be looking forward to my future sessions to get back to comfortable living. read more

Care is great --- BILLING IS A RIP OFF! Went over a year ago and they still haven't yet submitted my claim to my insurance even though they told me I was covered. Called SEVERAL / MULTIPLE times with no return call. All they keep doing is sending me a $1700 dollar bill every month with no explanation. I'm sure one day soon, I'll start getting calls from a collection agency -- but I'm still just trying to get Cevene to process my insurance. If they send you a bill asking for that much money, there should be some kind of explanation --- processed and rejected, still in processing, etc. read more

Went for help with the chronic pain in my hands. Was originally told I would have numerous options but they wanted to start with one specific option. My insurance refused to cover it, so I called to ask what other options I had, was told to make an appointment. I made an appointment, my husband took time off work to take me, when we arrived I was told they would not talk to my insurance and that they had no other options for me and they didn't know why I made an appointment. I did not speak to the doctor and they cancelled the appointment. In the end they provided me absolutely no help whatsoever and continue to try to bill me every single month for an appointment that never happened. Horrible and baffling experience. read more

This is a one stop shop for wellness including healthcare, physical therapy, massage & numerous other services. I can only rate the massage services. The atmosphere was lacking. You can hear all the noise coming from the numerous activities outside of the massage room. This seriously impaired my ability to relax. The music that played in the background was not typical relaxing music but jazz. I prefer a more spa like experience which this was not. The massage itself was okay not great. I would not return. read more

We bought a Groupon for here. Went in for a 1 hour massage. All the people were nice. The massage went quick but felt great. I enjoyed the atmosphere and music. You can hear noise coming from the hallway and it was a distraction. All in all good 1st time here, we will be back. read more

I rec'd a gift cert. for an hour massage here. I had never had a massage before. I thought it was GREAT. I have ongoing pain in my left hip and osteoarthritis in my left knee. Jason suggested Hyalgan, after I agreed to knee xrays. I don't have insurance, so he said maybe I could receive "Patient Assistance" from the Hyalgan organization. That was a week or more ago. He said, "I will know within 48 hours." I'm not concerned - in no hurry. I bought a round of 3 hour massages and split them into 6 1/2 hour massages to target my body's sore areas. I'm pleased. The distance to get there for me is way too much, but the massage therapists are worth the travel time! read more

My favorite massage therapist in Rockford are here at this branch of Rockford pain management. They do excellent work for a great price. They customize the appointment to your needs each time. I've been coming here for a couple years and will continue to come for the great massages! read more

This place is wonderful. I bought a Groupon here awhile back. It is a one stop shop. Talented massage therapists, excellent chiropractors and physical therapists. They also do the Myer's Cocktail and the nurses are wonderful! read more

I originally purchased a massage package from Groupon for this place. I've been there several times now. I've found them to be friendly, professional, and relaxing. Nice people! I'd recommend them highly! read more

Awesome care! Thanks to this place, i am out of pain from 3 herniated discs in my neck. Clean, friendly staff and they know what they are doing! read more

I was a patient of Dr osaben at Cevene Care Clinic while being hospitalized in early October I made 3 phone calls to his office, the first was made my first day in the hospital the 2nd two were made after my diagnosis of multiple sclerosis, none of which were returned. When being released from the hospital I called again and the response I got was that he was refusing to see me anymore because I received narcotics from another dr. Not one of my phone calls was returned from his office....so if you are looking for a Dr that believes in patient care, that returns phone calls this is NOT the office for you. It's obvious that they don't have a return phone call policy in this office, and really not an office or Dr that is concerned about patient care....the back issues I was seeing him for are NOT related to the MS per every Dr I saw in the hospital as well as the neurologist I am now seeing for the MS. The office manager is a joke, by the way I really don't care that you were diagnosed with ms 15 years ago I was calling about my medical records. I wouldn't recommend this office or Dr to anyone. read more