Extremely poor service and very unprofessional installation. I hired this company in October 2025 to install two garage door motors, and I have had ongoing problems ever since. I've already had to call them back three to four times. First, the original installer left the garage in a mess and failed to remove the old motor and long beam. That alone was unacceptable. More concerning, the garage doors have been opening and closing on their own. Instead of properly addressing the issue, I was repeatedly given vague explanations and told the problem was caused by something else. I also reported that one of the newly installed motors rattles loudly, but was told that this is "normal," which it clearly is not. Overall, this has been a frustrating experience. I would not recommend this company. Save your time and money -- they do not stand behind their work and do not take responsibility for poor installation. I'd give them -5 stars if I could. read more

Terrible, they seemed to try and then stopped calling me back gate is still not working properly $1000.00 later still has a broken gate!!!!!!! Not recommended !!!!!!!! read more

They are grifters. They operate in Cali and Minnesotaa. They do unauthorized repairs, violate terms of the "estimate/bill" they give after unauthorized repairs, overcharge by up to 2700%, and do not honor their guarentee. https://drive.google.com/file/d/1F5BuntpRJQ-yBMuL2FwVdCx2Z4i0Htz8/view?usp=sharing read more

STAY completely away from this so-called business! Called them to get a quote to replace a broken spring & I made the mistake of giving them a address. 9 calls total with me telling them choice cuss words & hanging up on them each time& then I get a text message from telling me I had an appointment between 9:00 &10:00. Blocked all the different phone numbers & reported junk for the text. DON'T MAKE THE SAME MISTAKE THAT I DID!!!!! read more

I have called 15 times to speak to a manager I was told it was Mike or Ben I have left messages with Mary, Mikey,Kim,Caleb Answea,Sean etc . All guaranteed escalation its been 2 weeks no call back Our garage door opener was illegally installed the safety sensors were put in opener unit rather then by door . DO NOT USE I am planning on legal action now since no response I have pictures and 2 reputable companies to support my claim read more

Avoid CGR at All Costs - Unethical, Incompetent, and a Complete Scam One of our garage door springs snapped unexpectedly, so we called CGR on a Thursday night because they appeared local and their website looked somewhat credible. That was a massive mistake. In hindsight, I blame myself for trusting this shady, incompetent, and dishonest company--no better than a sleazy used car lot. Once we agreed on the type of replacement springs, everything quickly went downhill: The technician said the job would take 1 hour. It took 3. Midway through, he suddenly claimed the left flywheel was broken and charged me $150 for a part that costs $9 at Home Depot. I agreed only because the work was already underway. After installing all four springs, the door wouldn't close fully. He claimed the motor was now "strained" and wanted $250 just to look at it. When I pushed back, he dropped it to $100--clearly a scam. I reluctantly agreed because I was desperate to get the door working. Suddenly, it worked. The door then only opened 90%. He shrugged and said it was "good enough" until I told him to fix it properly. He started at 6:00 p.m. and didn't leave until 9:30 p.m. I paid him just to get him out of my garage. The next morning, I noticed he had scraped both garage walls, damaged a Tesla fuse box mounted on the wall, and cracked the glass on our garage door in multiple places. That damage cost us $450 to repair. I called the owner, Ben, on Friday to report everything. He apologized and said he'd "look into it" and follow up on Monday. He never did. I called and texted daily the following week--zero response. We called CGR in good faith, and what we got was 3.5 hours of deceit, damage, and frustration. The experience was infuriating. For a company that claims to be family-run, the service was disgraceful, careless, and downright predatory. I have more respect for a dishonest used car salesman than I do for this scam operation called CGR. Do yourself a favor--stay far away from this unprofessional, reckless, and unethical company. You've been warned. read more

Don't call these people. They have harassed us with repetitive phone calls, sent service reps who sit in their van to wait for someone to come home, and rang our doorbell at 7:15am claiming to have an appointment, when all we wanted was a quote to fix our door. They will circle you like vultures. I'd give them a zero rating if Yelp would let me. read more

CGR Garage Door Service - Sitting in their van, waiting... - Garage Door Services Near Me - Ojai, California

Do not deal with these guys! Prices are completely out of line with standard rates (very high) and they try to upsell you with unneeded repairs. read more

Horrible did a illegal install did not connect safety controls in proper location and impossible to get a call back Tried 20 times and no call back Stay far far away from this company read more

Called for a quote, 15 min later the technician called when I answered and didn't hear anything I said "hello" his response was "soo what's the problem" I called CGR cancelling my quote due to the technician sounded annoyed and irritated after explaining what the issue I was having with the garage. CGR said they can send someone new but I just asked for them not to send anyone. 45 minutes later I get a knock on my door from CGR and I told him I didn't need the quote anymore. He then YELLS at me saying "why didn't you call to cancel and you wasted my time" HORRIBLE customer service!!!! read more