13 hours ago New I am…read morewriting to share a deeply troubling experience my family recently had with Pittstop, which I believe must be addressed. In fairness, we did attempt to resolve the matter directly with the owner, Darly, but unfortunately, no satisfactory resolution was reached. I am usually very mindful about leaving reviews, but what transpired was beyond the line of remaining silent. A veteran who served honorably in the United States Navy suffered from severe tinnitus and tragically took his own life while sitting in his cherished vehicle. His newly widowed wife was devastated, and under the guidance of her pastor, she entrusted Pittstop to repair the truck. Kathy, a grandmother in her 70s on a fixed income, clearly communicated the need to keep costs low so the vehicle could be sold. A local Ford dealership had even offered to purchase the truck after repairs. Unfortunately, Pittstop was not equipped to properly handle repairs involving fluids and stains from the accident. Instead of using specialized equipment to treat the affected areas, they opted to replace parts, resulting in a significant final bill. When the owner spoke callously about her father's blood, it deeply upset Kathy's daughter, Stephanie, paid the bill and barely made it to her vehicle before having a breakdown in the parking lot from all the pressure. She left without taking the truck. Arrangements were made to have the truck picked up and delivered to the dealership. Upon arrival, we were informed that the pickup bed was left in poor condition, covered in trash, dirt, and grime. Additionally, the driver's side carpet was unfinished, with seams mismatched and carelessly placed. All issues have been thoroughly documented. I wish that the photos could be attached to this review. Given this experience, I strongly advise others to be cautious and consider alternative options. This ordeal has been a complete nightmare for our family. Thank you for taking the time to read this. I trust this feedback will be helpful.

The Team at Pitt Stop Detail was outstanding!! They are great to work with and do did a great job…read moreon my car. I will be back.

Carlos did a fantastic job detailing my truck inside and out! He responded to all my questions…read morepromptly and had all of his equipment to do the job at my location! Great job!

These guys did a great job tinting my windows! They have a nice waiting area and the job was…read morecompleted in a couple of hours. The facility was clean and everyone was very professional. Highly recommend!

Got an appointment for tint same day and done within a few hours. Friendly staff and amazed with…read morethe results. Definitely would recommend this shop.

Please stay away from this business if you value your money or your vehicle…read more I took my daughter's Toyota RAV4 in for a front bumper repair and was quoted $900. Unfortunately, the experience was disappointing from start to finish. My daughter attends college in the area, so I had to rely on her assessment at pickup -- which is understandably different from mine. Here's what we encountered: 1. It took weeks just to receive a quote. 2. When she picked up the vehicle, panels and flares were still loose. 3. She had to wait an additional three hours for them to correct the issue. 4. The pre-collision warning was still active -- something they apparently did not check or notice while moving the car around their shop. 5. We were told the sensor needed to be replaced at a cost of $500. When she came home this weekend, I had the vehicle reassessed elsewhere. The issue? The sensor simply needed to be reprogrammed -- total cost: $150. Very disappointing experience overall. Consider this a lesson learned on our end, but I feel others should be aware before trusting them with their vehicle.

DON'T BELIEVE THE REVIEWS!!! Terrible experience from start to finish, and they will lie to you…read morejust to get your car in (especially if you are a woman or college student) I took my car in to get the front bumper and coolant container replaced after a minor car crash. After talking to multiple auto shops, John quoted us $2800 and said it would only take 1 week to repair. After giving them my car, they kept giving excuses for why it wasn't ready. First, the part hadn't come in; then they said there were no available refurbished parts (which showed they hadn't ordered the parts yet). Every time I called, they said the car should be ready in 2-3 days. Eventually, after 3 weeks, my mother called, and from then on, the receptionist kept lying, saying it would be 2-3 days and that they were just waiting on parts. My mom continued to check in every 2-3 days as they said, and eventually the reason turned into someone just quitting, and they are behind on labor. This makes sense considering my mother heard John Ed yelling at the receptionist (his daughter), calling both her and his workers dumba**es one time when the daughter "accidentally" forgot to put her on hold to ask John Ed about an update on my car. It took 6 WEEKS for me to get my car, leaving me stranded here for Thanksgiving. Also, when I got my car, the price jumped to $3200 for "other work that needed to be done," even though they did not consult either my mom or me about the additional work. They said that "John Ed gets into a groove, which means he can sometimes forget to update the customer". I was willing to forgive and forget until I found out recently, when I went to get an inspection, that my coolant had water and that my entire coolant tank needed to be drained and refilled. John Ed was the last person to put coolant in my car, which means they put water in it to make it last longer.

After seeing all their reviews, I had very high expectations for Kraus, and they did not fail too…read moremeet them. Arrived there to drop off my car and they made the whole process very quick and easy, and also made sure I had a ride to enterprise rental car in a timely manner. As for the body work done on my car, it looks better than before the accident. When picking my car up today they asked me if i wanted to keep the headlight that was replaced, which was a small gesture but definitely earned some points in this review. Overall, a great "Semi-family" owned body shop that I will come back to if I needed any more work done on my car.

I got here at 1:40 and I now have been here an hour and still do not have my car. I got the #3…read moreReveille special. The new owners need to step up there game. I have been coming here for years. It use be know for the amazing fast service.

The guys got me in, troubleshoot my Infiniti, ordered the part, came in next day. Problem solved…read moreand competitive rate. Great customer service, shop was busy and I learned why. They earned my repeat business for sure and any referrals.

OK people inspection stickers are not required anymore but this place does a great job with common…read morerepairs and they did a great job repairing two nicks on my windshield. Inspections have not been required in Texas for over a year now but it was amazing the number of people who came in the office while I was there asking for an inspection. The staff were very patient with them as they answered the same question over and over and over. I was very impressed with the kindness and honesty of the staff here.

Wow! I'm impressed! I was a claims adjuster for over 15 years in property and casualty, so I know a…read morething or two about the claims process. I called 5 shops before calling Georges. They each didn't want my business because they either charged for the estimate, or wouldn't work with the adverse insurance carrier (AIG). We were hit by a semi and required some repairs. When I first called George's, they were fast, friendly and helpful. They assured that they would take care of all the insurance supplements and needs. But in the back of my mind, I know how this works and figured I would have to get involved. Not only did I never have to get involved, but they processed two large supplements and communicated with Enterprise, plus updated me on the progress. The vehicle looks great! If I ever have a body shop need again, I guarantee you that I'm taking it to Georges, no questions asked. Fast, Friendly, Intentional, Responsible, Fair. Everything you would hope for. Don't be on the fence, take it to George's!

So, I had my first accident on the highway. Not my fault that the crappy Toyota Corolla decided to…read morehave a stump and not lock their trunk. But I hit it straight on. I contacted insurance and instead of using my normal guy which was the dealership, insurance made me go to George's Paint & Body. OVERALL solid place. They fixed the issue. HOWEVER. I needed the undercarriage shield, and I had to remind them to include it. At the tune of 1.1k, they found the part. I get a call to come get my car, and I'm glad I did a once over, because they FORGOT to put it on. I was livid, they had the car for over 2 weeks. It took them 10 minutes to put it on. Really? Second. Because it was an axle issue, they had to do an alignment. That was the SHITTIEST alignment I've ever had. My steering wheel was legit cock-eyed. I actually took it to my normal mechanic, who showed me on the dyna HOW BAD IT WAS. To this day, it still sit slightly at the 1 position, which is still much better than the previous 9. But. Overall, I'd be pissed more if insurance hadn't paid for it. Swell enough place, but unless you HAVE a guy and stick with said person, they are a little too big for the britches and kind of forget about the little guys.

Disappointed... Got…read morequotes one price and charge different price. Okay quality. I been going there over a year but I think i will stop going

I have to say, I was worried about them not doing a good job because of the small amount of reviews…read moreand a lot of them being one star. For some background, my car had stains on the seats and a whole lot of dog hair from my two long haired dogs. I also had paint pen from Walmart still on my windows after many attempts at removing myself. Absolutely spotless when I picked up!! They did such an amazing job on removing fur and stains! The seemingly impossible to remove paint pen WAS GONE! Like magic! My car has never been so clean! Absolutely amazing! Everyone was also SUPER nice and they got it done in a day! They charged $160 for interior detail, and hand washing the outside! An absolutely fantastic experience and I will definitely be coming here again when my car needs to be cleaned!!