I have been going to Robillard for six years now, and I just purchased a new set today. Philip is…read moreexcellent in what he does. He is very professional and sociable. This company provides me with service, even when the warranty is up. Usually a 5 star rating in my books. Today I arrived at 11:00 am as indicated on my appointment card. The receptionist said I was one hour early and I could not see the audiologist until noon because he was in his 11 o'clock appointment. I was upset and told her I have an 11 o'clock appointment. She could not do anything and according to her, my appointment was in the system for noon. I left and returned at noon. I gave my appointment card to the audiologist showing the 11 am time. He apologized and we proceeded with the appointment. Frustration and my wasted time. They did however provide me with a few extras to as an apology.

After years of working with others in the Ottawa area, Kowalski is beyond all levels the best. They…read moretake the time to listen, they are not married to any particular hearing aid company and are seeking the solutions unique to each individual. They care deeply and are insatiably curious to find the solution to help. There are few firms that demonstrate this level of professionalism and empathy. If I could give more stars I would. Thank you for all your help!

Just the best hearing care center in Ottawa, outstanding service and support. Agnes is a true…read moreprofessional who cares about your hearing and well being as much (or more) than you do.

Called today to get my wife's hearing aid and the receptionist seemed put out by me calling. Even…read moresuggested that I call a different location, and in 30 seconds got the help I was looking for