I came in one afternoon recently, the store was completely empty other than employees. The store…read moreitself was extremely nice, lot of cool old amps and a couple nice older guitars. However, the customer service is absolutely horrible... unwelcoming and extremely off putting. It's no wonder the store was empty. Based off the response I received trying to strike up a conversation with someone who was either an employee or the owner... which would have lead to a sale... I can see why Brick and mortar music shops are going out of business. I can't for the life of me understand how this one is still operating. Do yourself a massive favor, get on Reverb and buy from there. Avoid this place

Incredibly helpful with a cheerful and knowledgeable staff. Great selection of everything guitar,…read morebrass, drums or wind instruments.

Brian is a professional. I have had many great interactions with him. I call him friend at this…read morepoint. He's a great guitar repairman. When you walk in it feels like home. In a world of online purchases it's great to actually try out and touch an instrument I am purchasing. He has been sense of what a customer is looking for. I have made many great purchases over the last year. They hire great employees all willing to help and demonstrate the gear. Even if you don't really have anything in particular in mind they can help. Five stars from me.

This shop is great. Stopped in on vacation with my 10 year old son who was dying to jam. Brian…read moreset him up on a few different guitars and was very encouraging of his playing/rock knowledge. Will definitely be back next time we're in town.

USE THE SWEETWATER WEBSITE INSTEAD!!!…read more I ordered a guitar a year ago and after months of calling their customer service line and each representative told me something different I was ready to give up. BUT they went ahead charged me for it. Each time I called they told me I had to pay again or told me to call my bank or (this was the most common) it'll be there in a couple days. I downloaded Yelp specifically to give this company a review. HOWEVER, I ordered off of Sweetwater instead and got it within the week. Customer service was fantastic (shout out to Eddie). All in all a very lovely experience. I still haven't received a refund for the guitar from music & arts and doubt I ever will and I'm not the only one. All the negative reviews on google say the same thing so you have to know you're doing something wrong.

We really like the teacher my daughter had for her lessons, but then they started enacting their…read moreown mandates and were very strict about it - even when it was not a statewide mandate. I am not willing to make my daughter follow rules that don't make sense for her. So, we had to leave. They lost a long term customer, because my daughter loves her instrument and I have a son who will also start lessons soon. Hopefully this will help some people who understand what I am saying.

I've taken lessons with the Guitar Academy for nearly two years now. Whether you're young or old,…read morelooking to simply play an instrument or dive into music theory; I would highly recommend this place to all. They offer several instruments, including: acoustic and electric guitar, banjo, mandolin, dulcimer, ukulele, piano, drums, and more! I've taken a lot of instruments so far, and the teachers are very nice. Great at helping you learn a new skill. 5 stars!

From the owner: The Guitar Academy of Bowling Green, LLC provides music lessons for guitar, bass, drums, folk…read moreinstruments, piano, and violin in Bowling Green, KY.