After getting quotes from several different insurance company, finally chose to go with American…read moreFamily. Sam, the agent as well as the owner of the agency provided me the best service I could ask for an insurance company. The process of providing quote and setting up account was smooth and fast. After going through EVERY SINGLE detail of the coverage, Sam left me nothing to worry about. Sam also has the best quote rate in Tri-City area, and he deserves a All Star rating. I would recommend you guys giving a try.

Great service and organized to the max. Recently I had to pull the tax papers for a business I had…read moreand they were all there, neatly put together in the folders that Matt had given to us upon completion of the tax years. We'll definitely keep on returning! Honest and knowledgeable of all of the changes, a good guy to have in your corner. Oh yeah, if you're looking for someone to help you "manipulate" the system, Matt does everything above board so if you're trying to rip off Uncle Sam, Matt doesn't do that.

I've had my sr22 with this so called company since there door's opened, and I haven't been able to…read moreget any type of customer service kinda bummed out for that .

Been with Michelle for years now, I even followed her when she moved. I would never give a second…read morethought to changing to anyone else. She periodically reviews my policy to make sure I'm getting the best deals. She really goes above and beyond and whenever I have questions or need something changed she on it any time of the day. I highly recommend you get insurance with Michelle

I have been a customer since about 1986. Used to have excellent customer service, but no more…read more Staff treats you as if you are bothering them, or are very unhappy. No smiles, no acknowledgement of you as a customer, just hurry up and get them out the door. About three of the tellers never smile and are openly rude. Very disappointed in the lack of customer service. I have been in there multiple times in the past few months and it never improves. There's a lot of competition in the Tri-Cities for financial services so you need to place an emphasis on customer service or you will lose accounts.

After working with Tri-Cu personally and in my business for the last 6 years, I have nothing but…read moregood things to say. I have worked directly with Trevor, and more recently with Graciela and Brandie who are all very responsive and easy to work with. Trevor goes above and beyond to make sure my personal banking needs and my customers needs are met timely. He is super friendly and explains things well and I can tell he takes personal pride in what he does, it shows in his customer service every day! Thanks for making something as confusing as banking and loans so easy for us, we appreciate it! I highly recommend Tri-Cu to anyone looking for a local credit union who truly has your best interest in mind.

I am truly amazed how quickly they work for you, within minutes I can add a car, get rid of a car,…read moreetc. Excellent service!

Our close friend recommended Joe Peterson and his team and we have been delighted with the…read moreinsurance and the customer service. You can't go wrong with Pemco! Hands down! One of the best insurances you can have on the market, then you have the Joe Peterson team! Amazing team! Cindy O'O'Brien is our agent and she is awesone!!!

Dependable agent that meets and exceeds our expectations! Personable and easy to get a hold of when…read moreyou need her! Highly recommend

Garrick and his staff are extremely knowledgeable. They explain processes thoroughly and follow…read moreup. Great customer service! I would refer my friends and family to this business with the knowledge they would be treated professionally!

Professional Investment Management Services is destined to be a success! Garrick Russell is a…read morebusiness savvy man and truly cares about his clients.

I can't thank Harvey Insurance enough for their help over the past handful of years. Each time I…read morehave an insurance question/issue, they are so incredibly quick to help and knowledgeable about the processes that are sometimes out of my comfort zone! The fact that they compare rates for you and help you find the best coverage for the best price is something I really appreciate as well. Highly recommend using Harvey Insurance!

We used this company for about 3 years until we sold our rental property in Tricities WA. Their…read moreattention to customer service excels and they're very responsible. We tried other companies before selection Harvey Insurance and after getting 3 quotes from other companies, they were the most competitive. Highly recommended!