Made an appointment a month ago. Kayla, the receptionist was awesome & fit me in very quickly. My…read morefirst appointment I waited over an hour to be seen. Then was asked to come back in a week to some impressions. Arrived at appointment, waited 20 minutes before being seen. The technician was different from the last time, did not seem real confident. Did my impressions 3 times, never getting the dentist. I leave & get a call 2 days later saying the technician broke the impressions, could I drive to Fort Worth to have a scan. I took the appointment, which is not an easy drive, 45 minutes both ways. Waited for some kind of communication nearly 2 weeks later, nothing. I called & Kayla did the leg work & got my appliance to the Rhome office. Showed up for my 2pm appointment, yet a different technician! She helped me put the appliance in, and it didn't fit properly. I think waited 30 minutes for the dentist to walk in, look at the appliance in my mouth, pull it out & take clippers & cut the appliance to fit. I just paid $350 to have him clip it? He then said, I will make another, IF you want. I plan on spending $$$ & you never showed me anything on paper. You didn't remember anything we discussed each of the 3 times I saw you. If I wanted a dentist in Fort Worth, where you obviously work most of the time, I would have chosen Fort Worth. Keep Kayla, she is the only thing going for you.

Took Care of me on such short notice, super kind and nice people. Left a good impression on the…read moreFamily. We will be definitely coming back for more Dental work in the future.

I can't say enough great things about Smartmouth Dental in Decatur, Texas! I was in town for a…read moreconference when I unexpectedly needed a root canal and crown, which was definitely not ideal timing, but Dr. Wilson and his team completely turned the situation around. Dr. Wilson was absolutely amazing. Thanks to their state of the art technology and modern facility, he was able to complete both the root canal and the crown in the same day. The entire process was smooth, efficient, and far more comfortable than I ever expected. The staff was professional, friendly, and made me feel at ease from start to finish. I am incredibly grateful I found this office when I needed it most. I would absolutely recommend Dr. Wilson for any dental needs. Truly top notch care!

As a regular for 2 years, and I would never go backThey are rough in a cleaning, and you will be…read moresore for weeks. When I moved to Decatur, everyone said they were the best, so I kept going--much to my detriment. My teeth aren't the best, but they aren't the worst (never had a cavity, braces, gum disease or any problems)... I just don't floss near as much as I should. At every cleaning I always bled (which I had never done before), and I was always sore for 2-3 weeks after each cleaning (I had never been sore after a cleaning). They are rude and disparaging. I have never voluntarily let someone speak to me like this... I know I don't floss much, but the shame they attempted to inflect was nearly abuse. I would NEVER recommend these people, and after 2 years, I have an idea of what I'm talking about.

Dr. Murphy did my veneers several years ago. He did a wonderful job, they look so good and so…read morenatural. He is a great dentist, I highly recommend!

I just started using Dr. Murphy after my beloved dentist retired. He was recommended to me by a…read morefamily friend. I can't say how impressed I am by his whole staff. He took time to get to know me, never once pushed anything as far as treatments go. I did have a cavity that needed feel. He made the whole process comfortable, quick and seamless. So many things about his office impressed me, from just knowing my name, and my work, and asking about me- to his staff that are so nice and helpful. When I wanted to get an earlier appointment if one opened up, they made sure to call me at every opening they had, and eventually one worked for me, so win win for both of us. I've never known a dentist office to do that. They may say they do, but I was never called before now. Even after I got my cavity filled, Dr. Murphy himself, called me at 8:45 that evening to ask how I was doing, and check in with me. See if I had any questions and remind me that my gums were going to be sore and to take more ibuprofen. Whaaat??!!! Amazing. Please keep up the great work for the whole staff, because it's an experience like this, that will bond anyone to your clinic, and I will forever highly recommend you guys to anyone and everyone!!!!

They have done several procedures and cleanings for me and have always done well. Professional…read morestaff and go above and beyond in their care.

I recently had my wisdom tooth extracted by Mirra Periodontal. They did a great job and also…read morestayed after business hours to get it done for me the same day of my initial appointment. Much appreciated!!!

Switched to Ross Dental this past May and could not be happier. This is a small, family business…read morethat wants happy patients and it shows. The staff is knowledgeable, professional, caring, and friendly. And Dr. Sahukar is so passionate about what he does and conveys that passion so well that he actually got me flossing regularly for the first time in my life! I even bought a water flosser and electric toothbrush. This past visit he recommended dental picks - don't know why no one has suggested those to me before. But Dr. Sahukar genuinely wants to see me with healthy teeth and pushes me to do exactly what it takes to prevent future problems. No "sales pressure" here either. Not at all. He only nudges about what's necessary and doesn't try to sell you on what's not. Highly recommend.

This guy tried to tell me I had 8 cavities when I've never had a cavity in my life. Found a new…read moredentist and she confirmed that I didn't have any issues. This place is a scam.

4 stars for work and deducted 2 stars for their weird billing. Dedicated 1 star for being rude…read more Had a bill addressed for me but said me wife was the patient... but the dates are wrong and some of the services she swears it was maybe our daughters procedure. When called I got hung up on... So yeah not impressed. I'm looking for some integrity. Anyone have any real recommendations??? I need a dentist

I was looking for a regular family dentist. I liked what I read and them and it wasn't too far…read morefrom my home. My first visit was fine and I thought great I've found my long term dentist since I moved to the area. This is a multilayer review. Dentist - Great, Hygenist-Great. Front Desk: Not so much. / / / A tooth being watched flared up and needed to be pulled as I was having pain. Which later had an implant to replace it. I called the office early and the lady said it will be 2 weeks before we can see you- sorry. And I was clear in what was happening. Again she said sorry. Hummm, so you just told me you wanted me to wait 2 weeks with tooth pain---for someone who was suppose to be my regular dentist? / Moral to the story---it doesn't matter how great a dentist is---if the front staff will not help in an emergency or your office has short hours--well you get the idea. I found another dentist closer to my home who saw me same day who treated me with empathy and urgency. Maybe the front staff has changed since then. What a shame when customer service doesn't cost a penny.

I had a great experience here! All of the staff was extremely friendly and welcoming. They seem to…read morereally care about what they do and it shows :) will definitely be returning for my routine cleanings!

They feel like family! The dr, hygienists and front desk, everyone is so nice! They answer the…read morephone, appointments are easy to make, Dr is friendly, easy to talk to and takes great care with the patient. Can't say enough good things about this office! My son and I both go here.

As a long term client, I am extremely disappointed in Ballard Family Dentistry. The Treatment…read moreCoordinator/Manager formed a treatment plan with an invalid code (D9248) and unnecessary code (D7953) for a wisdom tooth removal which resulted in an extremely high treatment plan bill. The invalid code (D9248) has been deleted from the American Dental Association (ADA) since December 2025. On the phone, the Treatment Manager repeatedly told me "it's the code we use at our office and it's a valid code and I will need to pay out of pocket for it and I should contact my insurance company if I have concerns about codes and billing. My insurance company let me know the code is invalid per the ADA. Additionally, the (D7953) is a rarely required procedure for wisdom tooth removal. In all, I am very leery of the integrity, honesty, and due diligence at Ballard Family Dentistry and I highly recommend all current and prospective clients to thoroughly review their insurance coverage prior to paying for dental work outside of routine cleanings at Ballard Family Dentistry.

Had a filling done on a chipped tooth. Fell out twice within 2 weeks. Charged my insurance twice…read moreand said they wouldn't pay again for another year but I could either pay for it out of pocket or I could do 2 crowns destroying 2 perfectly good teeth! Research your options!