Staff members are always friendly and the spa is beautiful! I went here for laser hair removal and…read moreI'm definitely looking into the other fantastic services they offer. I had a STEP consultation and left feeling so informed. It's a great experience every time I'm there and I absolutely recommend it!

Not for cancer patients!! I was recently diagnosed with breast cancer and I have a lumpectomy…read moretomorrow. I went to Sedo Laser today for a relaxing facial. When updating my health history I revealed my cancer and was told i could not have ANY treatment until 6 months cancer free. All I wanted was a FACIAL! No lasers, no injections. It was a day for me to relax prior to my stressful procedure. Ridiculous. I get there may be some things you shouldnt do while undergoing cancer treatments but a facial is NOT one of them. I did call my oncology office to confirm the safety of this and was told it would be NO problem. So my advice to you is to avoid this place or LIE about your cancer history. Way to kick a person when they are already down Sedo!

I have been meaning to go here for a skin analysis and today I finally did!…read more The experience was beyond amazing and I got a facial and massage. I loved the genuine, friendly staff and can't wait to go back. I'm never going anywhere else Thank you for pampering me today and loving what you do!

Staff was great and friendly! During my facial, each step…read morewas thoroughly explained to make me feel comfortable and educated on the process. I did my full research before coming to this location so I can also add services to lift my lashes. I walked away a little disappointed that I didn't see a difference if I would have curled them myself. I did schedule a follow up so I can get my eyebrows tinted. So I'll be back for that.

Amazing place! My personal favorite location amongst many that I can choose from. I travel a lot…read moreas a military wife and need to be hair free with doing The Challenge on MTV and The Challenge All Stars on Paramount+. My favorite at this location is the staff. I especially love the women who work here! They always take such good care of me and are so sweet and welcoming! My schedule is constantly changing and they have been wonderful with fitting me in when I am in town! Plus they are thorough and professional. Thank You for keeping my body hair maintenance to a; "when was the last time I shaved?" With your services and lifetime policies. You keep me looking my greatest and camera ready when I am 8 weeks in the jungle in Panama to 5 weeks roughing in Vietnam! No shadows when cameras can catch you at your most unflattering moments and I am dolphin slick! I continue to use your services and have always recommend you as THE BEST PLACE to get laser hair removal! Hands Down! Thank You!!!!!

I have been coming to this location for years, and I have never had a bad experience. Things have…read morecompletely changed. If you come, and are scheduled with a newer lady named Jamie Patterson, you should leave. She is rude and unwelcoming. I am now considering other options after being a loyal customer for years. Terrible experience.

The whole spa is wonderful! I started with a 30min consultation with Kendal to discuss my skin…read moregoals and the proper approach to getting there. Kendal has so much knowledge and got me in for a facial that day!!! She explained everything she was doing and I just felt so relaxed and comfortable with her. I also was so happy with the results of the hydrafacial platinum. About 4 weeks later as part of my regimen I got a chemical peel. I just finished peeling and I am SO happy!! The products Kendal recommended were perfect as well. They have a large selection of some g medical grade skin products. I feel so confident in my self care journey going forward and owe a lot of it to Kendal and Mara. Glad I chose this spa when I was shopping for sure!!!

Really weird place. They will send you 16 emails and text messages making sure that you confirm…read moreyour appointment & They warn you about all these fees associated with being late. I show up to my first consultation and after 10 minutes I asked them if there's any update on when I will be seen( mind you I drove 45 minutes to make it to this appointment and I took time off work) she says yes Mara will be with you shortly. Waited another 15 minutes (so in total now waited 25 minutes for a 30 min consult) . And she STILL doesn't show up. At that point I left. They texted me minutes after saying Mara was ready- lol. That's not how professional businesses run. Please remove my name for all your distribution list- going to look for an actually professional *Med Spa.

Bex was so helpful and informative with all my questions and treatments. I'm so thankful to have…read moreher guide me through helpful vs unhelpful treatments. I've never felt better!

It's safe to say Rebecca is the QUEEN of hydrafacial. She will remove lil things you didn't even…read morethink matter. Another word, she does what she specializes in well. I also purchased cleaners and other stuff from her. She's one of those few honest people. Check her and her business out

Such Great customer service! Very Friendly staff!…read moreMy tech was very friendly and made me feel very comfortable.

Absolutely terrible customer service. DO NOT recommend. Was 10 minutes late one time after I had…read morebeen coming for years and they charged me for a no-show appointment. They are rude and unhelpful and do not recommend.

Jade at Olysis is nothing short of amazing. She is patient, thorough, detailed and just a great…read moreesthetician! I truly cannot recommend her highly enough. 100!

I like Nichole and she does a great job! She is gentle yet effective. Also she is always able to…read moreschedule me.

I'm so happy I got my lips done with laser away! I was a little scared because I didn't know who…read morewas injecting me at first but they are very professional. Karen, my injector, did a wonderful job guiding me through the process. She helped balance out the evenness in my lips and gave me exactly what I told her! I also love that I payed everything upfront before getting them done. At another med spa I had been to you pay after and are required to tip. Obviously I would tip, but with laser away its all up front which is great! The only thing that I feel like LaserAway could have is music while patients are getting their lips done/other procedures. I've been to another medspa before and they did that and I like it. I will be back!

I came in for a tattoo removal and filler consultation, was very clear about what I wanted, and was…read moreassured they could deliver exactly that. Based on their confidence, I paid upfront for tattoo removal and 3 syringes of filler. Right after the first tattoo removal session, I was told the tattoo removal wouldn't work because of the ink color -- something they absolutely should've mentioned before selling me a package. With the filler, I was only given half a syringe (with no explanation until after I paid), the filler was placed wrong and was injected on the inside of my mouth as opposed to around the lips where it's supposed to go. It was done in small section so you could see where the product was and wasn't. I was told that it would need to be dissolved because I had a bad reaction- I've been getting filler for years, but again trusted them, so I got it dissolved and came back. When I returned to get the rest, they told me they'd thrown it out because "they can't store it so I need to purchase more" Again -- never disclosed until it was too late. I asked for a refund and was told several times it was being processed, but months went by with no response. I followed up constantly, stayed patient and respectful, and was either ignored or brushed off. Finally, someone from their national office called me -- he was rude, aggressive, and sarcastic from the second I answered. When I asked him not to talk over me, he paused for a full minute just to say, "Just wanted to make sure you were done before I was allowed to speak." Then he hung up on me when I address his behavior. I spent thousands of dollars here and got nothing I was promised. Now I have no thousands of dollars in credits that I will never use. They lie to make the sale, botch you, dodge accountability, and treat you like an inconvenience if you ask questions. Worst customer service I've ever experienced. I never wanted to embarrass myself by sharing photos of my lips, but want to help anyone else who is considering going here. Save your time, money, and sanity -- go literally anywhere else.

I just had a Brazilian laser for the first time here and it was great!! This is something that I…read morewished I would have done years ago!! One a scale of one to 10 with 10 being excruciating , it was 2/3! The atmosphere is clean, posh, and minimalistic which I love! One star off because my appointment was at 12:45 but didn't start until 1. It was super quick and was out by 1:15! My laser tech/nurse was great, explained everything she was going to do, checked in with me as it was happening, and made small talk to make me feel comfortable. So much so that I requested her for next time. The parking is a little tough but I was pleasantly surprised when I was making my next appointment, the young lady at the desk texted me the address for the underground parking they offer! Loved that!! Oh an to my brown skin ladies if you are curious, We in HERE! I saw 3 other ladies during my visit at SEV getting services so that made me feel comfortable too! Look forward to going back! (I purchased through Groupon for A good deal and no hassle to buy any add ons or extras which I appreciate)

I was a SEV customer for about 2 to 3 years. I suffered from inappropriate facial hair growth and…read morewas very excited to have a potential solution. In the time that I was at serve, I noticed very inconsistent treatment and very inconsistent messaging on how to care before and after treatment sometimes I would leave an appointment with my hair growth, remaining exactly the same Seeman and other times I would leave and it was a wonderful experience and it would be delayed quite a bit before my next appointment. In my time there, I also had several issues with scheduling appointments with my preferred service provider. Given the inconsistencies I experienced in treatment. I had a strong preference on service provider and really didn't want to spend my money seeing anybody else because anybody else was kind of a waste of money and did not yield results. Frequently, I would accommodate the service providers schedule and not be notified when she was unexpectedly unavailable or their schedule changed and she wasn't scheduled for my appointment. Driving to downtown Dallas is kind of a pain in the butt, and it was very inconsiderate and unacceptable when I'm very specific about who I need to see to be able to continue to support their business for them to not reach out and notify me and give me the opportunity to cancel. On a couple occasions when this occurred and I refused service to reschedule the office staff still charged my account for the service that was never performed even though the reason it wasn't performed was their own shortcomings. Additionally, I had a package for full face and front of neck, Services and somehow both of those packages depleted at the same time almost when I had only used front of neck a couple of times so I was being inappropriately billed for services I also did not receive just because I had chosen to pre-pay one of their packages. I've stopped using SEV and have moved to another provider in the area. I never like to leave bad reviews for businesses because I understand sometimes situations can be more of a reflection of their employee or how they're feeling that day so I chose to wait about six months from when I terminated my relationship with SEV to process this. Still after this time has passed I feel that the issues I experienced were consistent, with multiple employees, and more of a reflection of the business rather than an individual employee. I would consider going anywhere else for your services, unfortunately.