Always a great experience when I come in here. Although, I barely get a shoe because they never have the size we need...the customer service is typically great here. Idk why I try to find a shoe here though. (Insert sad emoji) read more

Champs Sports - Sports Wear Near Me - Arlington, Virginia

Champs, they sure make you feel like a champ....pathetic. That's the way they make you feel. I got some Jordans, dude said the newest ones....yeah right! I looked it up, they all the newest ones apparently. They got some cheap overpriced shirts, the best thing I got was there new balances, Nike shirt don't fit right (got my size), shorts feel cheap (shirt too). I don't know about this place, I really don't. Only reason I went was cause it remind me of when I was a kid. Well those days are gone, I'm telling you right now. They're gone. read more

Absolutely TERRIBLE! Service, non existent, manager no where to be found, 30 minutes for a burger that came out cold and with cold fries..:.a bartender who will keep you sober, I've sat for an hour and had ONE tea....thought about a beer, but looking at all the empty glasses along the bar, I figured it was rationed. Like the tea.... Find another bar ....any other bar, if you expect service! Customers walking around trying to figure out WHO to pay...my buddies beer mug has been empty for 20 minutes, but since we are sitting at the bar and the bartender is around...for anyone....I mean..what's your job! Pour beer, keep people happy, repeat....preferably more than once an hour! Came in ....in a great mood, leaving, disgusted and disappointed! So, to reiterate.... GO ANYWHERE ELSE! read more

Champs Sports - Empty beers, empty bar! - Sports Wear Near Me - Arlington, Virginia

After shopping at the mall we stopped in on a Sunday. It was an hour before football games and it wasn't crowded. It was 20 minutes before someone came to get our drinks and then no one returned. Finally a waitress arrived and indicated there was confusion over who had our table. It then took another 30 or more minutes to get some sliders and soup. I ordered French onion soup and it was not served in a crock but in a flat cast iron tray. It was cold, there was no broth, and only a few onions. They essentially served me soaked croutons covered in cheese. The flavor was awful. My kids fries and food were cold and was bland. I get it is a sports bar but it was sub par in food and service. I will never return. read more

Horrible....says it all. Service to order was 15 - 20 mins, and another 20 minutes to get the drinks to table. Burgers were ok, all other was mediocre at best. Servers act very demotivated. Avoid this sports bar and save our money for a place that will appreciate your patronage. Sad business!! Avoid!! read more

Horrible horrible horrible We walked in today- a Tuesday after lunch time- place wasn't busy at all- just a few large tables. No one greeted us, finally the bartender just said go seat yourself. We literally had to grab our own menus. We sat there for 25 min and still not one person stopped by- even after going to someone asking to come serve us. Can you give zero stars? I can't believe this place is still open! read more

Only shoes and jerseys. No actual "sporting goods" it's just a clothing store. Walked all the way up to the 4th floor of the mall to find out they don't even have tennis balls... read more

Went to this bar with friends for the 2nd game of the World Series, had a really rough start, orders not taken, ignored 2x by another waiter, and then when food was delivered it was not what it should of been. But, I want to commend the GM Josh who came over and addressed all of our concerns, made our food again, and adjusted our bill. He is new and I hope he will be able to get it right, it is a fun place to watch sports and they do have a good menu. read more

Absolutely the worst. I say again absolutely the worst. Not one redeeming feature. Beer not cold. Appetizers horrible. Don't even try the queso. Go some where else. Did I mention the air conditioner DOES not work. This in July in DC. This place needs to close. It's an embarrassment. One star minus read more

Good price for happy hour but, terrible service. Time and again they don't have any bartenders or servers when needed. I want to like them but they just don't care. read more

Do not even go here if you want reasonable customer service and plan to be served in a timely fashion... you have been warned. I went on Saturday night, granted it was the night of a UFC fight, you would think they would be prepared for a above average crowd for an event of this nature! NOPE! The WORST customer service I've ever experienced. It literally took and no exaggeration.. 40 minutes to get our drink order. THEN, I've put food came out... an hour and 15 minutes after we were seated, my Italian flatbread wasn't even hot, a burger order was messed up/not made as ordered... disaster! Out server NEVER stopped back by to inquire if we were okay... if the food was okay, if we needed another drink, refilled our water... nothing! It was so bad, I finally saw her running around and inquired if I could speak to her Manager. Guess what, another 35 minutes later, he decided to FINALLY stop by. He basically told us that his Manager didn't allow another staff remember (Manager) to work tonight even though he requested help, someone called out sick, his whole staff was new... he mentioned that basically the whole previous staff had to be fired (they had been there for 7+ years) because of credit card fraud! WHAT, he even said he had been going on for years before they figured it out. AND initially he didn't even offer to comp us for anything... he even agreed that he knows how bad it was. One of the guest with me basically had so ask, can you at least remove the burger that was made incorrectly and couldn't be eaten! Never again... and you should really research your credit card statements if you've gone here before from what the Manager mentioned! This place is NOT worth it, plenty of other locations close by that I will go to in the future! Wish there was a no start option... that's what they deserve. read more

May 31, 2019 my coworkers and I visited Champs sports, located 1100 South Hayes Street Arlington, VA 22202, the services was horrible and the bartender look bad as the services. we walked in, sat at the bar for 15 mins, the three bartender saw us at the bar...eye I contact was given several time. Other customers setting next to us were served three to four times, and no once did the bartenders come over offer a glass of water...wow, bye the way the other customers were another race (white), my coworkers and I are diverse race. Finally I shouted out, and one of them came over. The one that came over had her pants hanging down passed her ass cheeks...discussing. Champs Sports can find a bartender that pulls up their pants...wow, and sad. Because I was talking loud about not being waited on, the manager came over, and said "the bartender that was suppose wait on us was counting her drawer, and that was her area of the bar, and others bartenders do not wait on customers in here area," That was the most langed, stupid and uneducated comment I've heard. The managed looked as terrible as the bartenders. That Champs use to be the best sport bar to go to...not anymore. My advise to anyone is to "run, spend your money somewhere else, that Champs is horrible, bad customer services, and terrible looking bartenders...run, run, and run. signed by SS read more

My god. What can I even say? Tonight the Vikings were playing the Niners in the Divisional playoff game. Sine was jam packed with people and I still wanted to watch the game, so we came to Champs like a lot of other Vikings fans. At first it seemed promising: we were seated right away, got our drinks and apps just fine, and plenty of TVs to watch the game. We ordered our appetizer and entrees at the same time. Twenty, then thirty, then forty minutes passes, and no entrees (salads at that!) Or refills. In fact, the server seemed to have completely disappeared altogether. The table next to me actually asked me if we ordered food because they did and hadn't gotten theirs yet either. Over an hour passes by, and we FINALLY flag our server down. He literally admits, before we even say anything, that he knew it was bad, and said, "I don't even know what to say" and walks away to check on our food. Another 20 minutes pass and we finally get our salad. My husband's Cobb was good albeit way too much Bleu cheese, but my Tuna Avocado salad was drowning in chili sauce, the cuts of tuna were way too big, and there was hardly any lettuce. About 30 minutes later, the table next to us asks for a manager because our server went AWOL again and they wanted their check. The poor manager was then inundated with complaints about service In that area. It was clear that that server needed to be sent home. She told us should we make adjustments to the check and told us she would personally get us refills. I'm not kidding when I say 45 minutes later she still hafn't come back. I had to ask a hostess (since mine still hadn't reappeared) to see the manager. She grabs her about 10 minutes later - walking up with the drinks of course - asking me if I was ready for my check. I was absolutely blown away, and told her that I wasn't going to pay for anything. She said "you're right, I'm going to take care of all of it", and just walked away. You made me wait almost an hour just to tell me you were comping it?! I felt like a HOSTAGE for almost an hour because nobody would help us. This compounded the fact that my team was losing and I just wanted to go home. It's clear that there is a serious management issue, and that they did not staff appropriately or train their staff. I will never come back, and will make sure my friends don't go either. How embarrassing for Champs. read more

Saturday night dinner not busy at all. We waited 10 minutes to order. Everything we asked for was unavailable so we changed our orders about 3 times. 18 minutes later we got our food, which was not what we ordered and then the drinks came 5 minutes later. The honey suracha tenders were good, the fries subpar, and the drinks were so strong and poorly made we couldn't enjoy it. I would never recommend going here to dine in the evening especially if it was busy. read more

This is exactly what lives calls for after a long day. Good drinks at a great price. This place washes the bad day away with good vibes, easy bites, drinks, and a gorgeous staff read more

I've been to this location a few times and never have I been disappointed. The staff is professional and courteous. The bartenders are attentive and skilled. The food is above average quality. The environment is relaxing. Perfect place to watch sports. read more

Horrible Terrible useless hostess. Waited for 5 minutes for a hostess with no one in line. Asked bartender if we seat ourselves or if they had a hostess. He said he would get the hostess. Hostess comes to seat us, see an employee and starts talking with her. No wonder the place was empty. We left. read more

Pro's: Excellent selection, awesome hat/shoe selection, friendly staff! Con's: kind of pricey But I would shop here again. read more

Wow! Gio went above and beyond for me I was trying desperately to get ahold of these new sneakers that dropped and couldn't find them anywhere. Gio's store didn't have them but he gave me the location that did. Sadly when I called the other location the phone kept ringing busy so I called Gio back. He truly went above and beyond by calling someone at the other store on his personal phone to make sure they had the shoes for me. He sat and waited on hold with me we'll he was waiting for the other guy to come back with an answer. Never have I had someone go so above and beyond like this thank you so much Gio and your amazing customer service for going the extra mile. read more

Rude bartender, she ignored me for 20 mins...then put my food order in and ruined it. Never coming back.

15 minutes after ordering: my drink still hasn't come. 20 minutes: drank came, kind warm but whatevs Asked waiter to change channel to Basketball game and didn't acknowledge my existence. Ended up changing it. Good food Lots of tvs 4th nov 16 Now in Saratoga springs Gonna look for another champs sports, to get some A1 food that comes an hour late. Maybe even an unsweetened ice tea. Or sprite with no ice. 3 stars read more

Worst service ever. Couldn't get a drink to Save my life. Than they just brought me lemonade that I didn't order. Meanwhile as the servers brought out food I watched ithe server continuously fall off the plates. Drinks were being spilled as they were poured. No ace settings or napkins and forget about any ketchup for the table. read more

Great service, great food ! Lots of televisions! Enjoyed the bartenders ! Love Bria such a great host!

Average overpriced American food. Burgers are decent but nothing special. Service is usually pretty good but doesn't make up for the mediocre quality. There are better places to go in the area. read more

When me and my friend walked in, i wanted to try on some shoes. i was eating a pretzel and so i asked one of the employees if i could eat in the store and he said "only if you don't touch anything" even though he was about the same age as me. then when i asked to try on shoes he asked if i was going to buy them and when i said no, he said "don't waste my time kid go away." i treated him with politeness and he was just rude to me. On top of that, most of their shoes cost more than finishline and they usually don't have any sides. Never shopping at champs again, finish line is right across the mall :) read more

We waited, watching our food get cold under the heat lamps. The soup was a bowl of brine, the fries are disgusting, the service is a joke. Worse, the silverware had dried food on it, the plates had fingerprints covering them. PLEASE, go to a cheap fast food, better food, service and one third the price! I would be ashamed to serve low a low quality food like this. First and last time at this sub-sub par chain. Fire the manager and then the staff at this location. read more

we're cold, food was bad, bathrooms had water dripping from ceiling and service was slow.

Pretty butt hurt I spent money here. The chips and queso were good, but our waiter completely ignored us otherwise. A good twenty minutes passed before I was able to get his attention for the check. It seemed a lot of the wait staff was dysfunctional. Waitresses around us were asking if the food they were holding was ours or someone else's. I ordered a beer that never came but sure enough was on the bill. The chips and queso was all we ordered before we decided to leave, so I can't speak for how the other items on the menu are. Wont be coming back. read more