Years ago I would order products for when they came out, they would never arrive on time. Someone…read moreat the store even told me a product hadn't come out yet that was supposed to release on my birthday I saw it at other stores, and it had released on time. I was told by the staff repeatedly it was pushed back for release. When I brought it up for the 6th time, they finally decided to get the product ordered that I had paid for in advance. RECENTLY. I went back to this store thinking it couldn't have been worse than that. I bought some Dragon Shield sleeves that were manufactured to be a few mm too small for standard cards. When I went to address the issue with the store they told me to take care of it online with the manufacturer rather than swapping the product. I was told "If nothing is damaged on the box we don't handle it." Now I'm emailing the manufacturer as I was told... and finding out the manufacturer does not replace product, but offers reimbursements ONLY IF THE STORE IN QUESTION IS UNWILLING TO HELP. In other words your store should have handled the issue and refused to by admission of the manufacturers own policy. Your employee either lied, or just was unwilling to help. Thanks for taking my $20 for sleeves no refunds. Assholes.

We came here to look for single Pokémon cards, and holy cow, were we impressed! They had a ton of…read morerare and holo cards available in boxes to go through for .95 a card, which is steep, but the variety was staggering. The best deals for Pokémon are their mystery tins, which have 50 cards, and include 10 rare and/or holo cards for $9.99. They also have a huge glass case for GX and EX cards if there's something you're looking for. Really incredible to me, though, is the fact that they have a website, kryptonitekollectibles.net, where you can order single cards, and they'll ship! Love that! This place mainly specializes in Magic the Gathering, but they have a ton of board games, cards, dice, and sports memorabilia. I could spend hours here just looking around! Also great customer service! Definitely worth the drive from Madison!

Stopped in to the store on a whim to purchase a tie before a wedding. Service was great as the…read moreowner helped me match my tie to my jacket/outfit. Nice selection of quality menswear at fair prices!

Shirley and I visited Lake Geneva this past September and were delighted to find Steve and his…read moreunique Men's Clothing store, the Haperdapper. Looking forward visiting again on next trip East. I love d the decor along with the choice of fine men's clothing and accessories

Came here yesterday while I was on break from a job near by. This store is smaller than most Lids…read morestores for one but the selection here is not bad at all. What stood out is that this place sold Minnesota Twins hats. They didn't have a variety of them like most stores but this was the only store that sold the newer updated hats with the Twins updated logo which I regret not buying. Staff was really nice, helpful and courteous. Wouldn't mind coming back.

I am a hat fiend, so I have been a customer of Lids for quite awhile now, though mostly via their…read moreonline website and order system. If you are a fan of ball caps, this place is about as clutch as they come. They have just about everything you could possibly imagine in sports for New Era fitted, and they also do several exclusives that you can only get from them (see the pictured KC hat). You can even get New Era caps from some pretty obscure sports too. Need a 59FIFTY from the world championships of ping pong you say? This place is your best bet to find it. They also do custom embroidery and stitching if you are wanting to personalize your cap even further. It's not a cheap option, and fitted wool caps are not cheap in general, but if you are feeling froggy and suddenly decide that it's appropriate to have "I'm Rick James, bitch" stitched on the side of your caps in large Old English font, they can hook you up. If you are a frequent hat buyer, I suggest you fork over the 5 bucks to join Lids club. You get 20% off all hat purchases, and it's tiered. So like most customer loyalty programs, the more you use it, the more you get hooked up. This also gets you VIP access to special hats before the general public. And you might think. "who cares?" Wait until a team you follow actually wins a championship and it comes through in a big way. You pretty much get hooked up like the players themselves. 90% of the people you come across will wonder where the hell you got the hat from. My only major gripe about Lids is the shipping turnaround time. Maybe it's just because I am so spoiled with Amazon prime, but it takes a solid 3 days before my hat even ships. And no, Lids club membership has no bearing on shipping. I think loyal customers should also be rewarded with this as a perk. Other than that, this is hands down the best place you can find for caps. I have never seen it equaled. Their selection is unreal and I have never had a hat I wanted be out of stock in my size.

I ordered my husband a genuine skin coon hat and the quality is AMAZING! And such a great price…read moretoo!! It said it would take 2-3 weeks to ship to me and I think I got it a little over 1 week. Highly recommend.

After years of checking out their booth at Cranberry Fest and kicking myself for not buying that…read morewarm beaver hat while freezing my ears off over the winter, I had to stop in. What a neat store! I'm finding it difficult to accurately describe, but it definitely has a fur trapper theme. If Willy Wonka made all things fur instead of Candy, this would be his place. I never knew that there could be so many choices for a warm fur hat. I even started to relive my youth with trying on Davey Crocket and Daniel Boone coon skin hats. When I finally decided on a natural beaver trooper, they made sure it fit and customized it with adding a toggle to make it easier to use the ear flaps. The hat fits perfectly, and to insure it lasts many years they included a nice hat box too! The shop is hard to find and may fool even your best GPS. Don't worry, they are used to people getting lost and give excellent directions. So, when your in Wisconsin and need a warm hat give them a visit. They even have an excellent website if you want to shop from the comfort of home.

We were checking out the shop while walking the strip. One person in our group was trying on hats…read morewhile we were looking at some of the other stuff in there and the guy behind the counter said "are you looking for a hat?" When we said no just looking he said "didn't think so" (very rudely). Well we were interested in other items but chose to walk out because of the encounter. Well as we are walking out he eyes us up and says "yeah, you go shop somewhere else" and shoots us with a finger gun. Well this is one of the rudest encounters I have ever been part of. I can understand if we were rowdy and tearing the shop apart but we were being very respectful to his items. We felt very uncomfortable and you can guarantee we will not be back which is a shame because we are in the dells a lot and were interested in some of the items. Dont go here unless you want to be verbally abused for no reason!

From the owner: Native American and cowboy art, pottery, jewelry, hats, and funky home accessories. A unique…read moreshopping experience in historic Galena IL!

I'm very happy with this Lids shop, located on the second floor of the Mayfair Mall off of highway…read more100/Mayfair Road. I'm a long time Dodger fan (and a Brewer's fan, so don't hate me). I was pretty happy last Thursday nite when the Dodgers clinched the NL Pennant. I was happier on Saturday, when I went to the lids shop at Mayfair Mall and was told that they just got the "New Era" Dodger World Series caps in. I literally saw the manager open up the box; he hadn't seen them yet himself. In a few shakes, I had my 7 5/8 hat in hand. I was very pleased, also, when the cashier offered me a ten percent (10%) discount on the hat when an Online coupon failed to take at the register. Except for not having a lot of other sports logo gear, other than hats, all-in-all, I only have praise for this location.

I got two winter hats for Christmas. Buy one get one free tag still on them online it says 90 days…read morefor gift exchange credit I called the store the person said the same thing to bring them down with. Make sure the tags are on and they're not worn. Did that drove 30 miles one way get down here and they say no. The other guy must've been misinformed will not shop there again.