The store was spacious and inviting. I enjoyed the ambiance there. I appreciated they had a decent…read moreselection. I generally like DSW shoes stores, because I have thought I got good deals at their stores. I was able to get shoes there that were almost exactly what I wanted at the time. There was ample staff available. They acted in a fun, congenial manner. It seemed like they had a good sense of humor. They had a lot of stuff aside from shoes as well, which I appreciated.

My go-to place to get my daughter new shoes. She hates trying shoes on, but we are always able to…read moreget in and out and find her a pair that she loves! Great selection of mens shoes, too. My husband got some great Teva sandals recently.

When we walked in the man seated on a stool did not great us. I was not even sure he worked there…read more I asked for good bunion shoes and they were out of everything except the ugliest shoe ever seen. They were out of every brand for both my husband and I. Carpets and couches had stains. Looked like a store fallen on hard times. Waste of time to go there. Sales associate while not rude was a little too casual. Never going back.

I kept getting mailer ads for this place and then started seeing ads in the local papers for their…read moredesigner lines. I figured it would be a good thing to support a local business rather than schlep myself to DSW and be dissapointed with last year's selection or to Oak Brook and be robbed. I was so glad I went here! I came in just to see if I could find some Vans and left with a replacement pair of blue Vans and ordered a new hunter green style of Danskos. The husband also found a mock-suede pair of slip ons and our salesman waited on us both, answering all of my (many) questions without rushing us at all. I asked about the Sperrys and he told me to wait to spring for the next styles that seemed more my style based on what I said I was looking for. To me, that sold me on being a permanent customer because he was not just trying to move stock, but trying to make sure I was happy with my purchase. My ordered shoes were in after less than a week and I love them! I also love that parking is easy in this area - and the tapas restaurant we like is across the street - food and shopping? That's all me, all the time.

I came in about a week ago and was helped by the wonderful Suzanne. I was truly open to any shoe in…read morethe store but she quickly helped me narrow things down after my fitting. The whole process was really in depth but fun and I enjoyed chatting with her too! I settled on some very cute pink Hoka Cliftons which are a massive upgrade from what I came in wearing. There wasn't any pressure to get something right then but since my chosen color was in stock in my size, I walked out wearing my purchase! Yes, these shoes are expensive but so far they are worth every penny. I will be back for sure when I need my next pair of sneakers.

Julian was helpful, friendly, and patient. He helped me select the right shoes for my activity…read morelevel and foot shape and happily answered all of my questions.

While the designs are lovely, I would not recommend ordering online until you confirm the item is…read moreactually available and will be shipped. Designer is nice and responsive but confirm specifically before paying. I ordered a lovely print poncho for $50 and was mailed a mass produced very inexpensive too small tunic/tank top/shift dress. The kind they sell in Walgreens or CVS. No apology no exchange or refund. The physical studio closed shortly after.

The styles are unique. However, I did not have a good online experience. I hope yours is better.read more

Can't go wrong with this store. You know what to expect. You get what you want and get out. And…read moreif you can't get the Jordans they always have a great alternative.

As a big fan and player of hockey, I love visiting smaller local shops. Gunzo's is always a must…read morewhen I'm in the Chicago area. Great atmosphere and a true passion for the game!

I was in town to celebrate my nephew's 10th birthday. Just like his dad and his uncle, my nephew is…read morea big hockey fan. Too many times while he was growing up did his uncle show up and head off to Hawks games with his dad leaving a very, very unhappy young man with his mom. Thanks Amy, you're a saint! Well B is now old enough that we can't do that anymore and now have taken him to a few games. B has also been playing hockey for a few years now and at the age of 10 is one heck of a skater. He loves to play and this weekend he actually didn't have a game so we went to the local outdoor rink to play. After a few hours my brother asked if we could stop of Gunzo's to get his skate's sharpened and to get some other items for his team. I was thrilled to go as I grew up going to this place and haven't been here in over 20 years. Walking in the place is decked out in Hawks items. They also have plenty of skates, stick and equipment. Going back here brought back all sorts of great memories of my youth. While my brother and nephew were getting some items I took the opportunity to look around at all the other items they had for sale. With Christmas and birthday's our budget was running a bit tight however I accept full responsibility for giving into my temptation to purchase an old school banner from the old Stadium. Too many great memories from that old barn and I just had to add that to our Hawks themed man cave. After all if we can't make it to all the Hawks games at least we can make the area that we watch them seem like home.

Service is good one of my go to shoe carnivals…read more It's usually clean And always end up finding some good deals

I was so annoyed being at this location. The sale associate kept cutting off the music on the…read moreoverhead to make the sale announcements every 30 seconds. These announcements were long and once he was done, he would repeat what he said in Spanish. I enjoy listening to music or it being silent while I'm shopping. Afterall, shopping is somewhat therapy. I couldn't focus on what I wanted and I couldn't hear when the person who I was with would talk to me vice versa. The overheard announcements were loud and exaggerated. I really felt like putting my merchandise down and walking out. Next time I will go to a different location.

Brought leather shoes in and left with marks and far worse condition than I brought them in…read more Offered voucher but cannot return to this business

After a 3 week estimate, It took them more than a month to even begin customizing my sneakers. I…read morehad to hound them. Ultimately, it took close to two months. So, they gave me a $10 discount and I left happy, because the shoes looked spectacular. However, the paint started flaking off within half an hour of wearing them. I'm attaching photos of the initial blemish and then how they looked hours later. Perhaps it is impossible to paint the specific type of mesh on the NB 770.9 model that I commissioned them to work on, however that was never communicated to me. To be fair, I had already attempted to paint them by hand and it became clear that they'd need to be airbrushed, which is why I brought them to the 'professionals' at OPC. If they'd told me it wouldn't work, I would have accepted that. If they'd told me they'd need to remove the existing paint and use a base primer, which is my suspicion, I'd have been willing to pay a lot more money... that would have also made the timeframe more acceptable. The communication with these guys is horrendous! This seems more 'casual hobby' than 'serious business' So after all this time and a $60 bill, my sneakers are worthless.