The pharmacist would not give me my medication because my doc didn't prescribe me lidocaine patches which cause a rash after having surgery on my shoulder and total disc replacement if I don't tell my doctor to prescribe me other medication that I don't need I can't get my pain medication. The pharmacist tells me there out of stock until I get my doctor to send a script for the patches. The main pharmacist tells me he will get under scrutiny from the dea unless I get the other things I don't need or don't work for my pain and causes side effects. I can get them and not use them which causes me to pay unnecessary fees the two car accidents that cause my pain made it so I can't work I have no money to pay for medication I don't need just to get my pain medication I was told this is there policy which seems illegal getting forced to pay for meds I don't need so now I have to go 24 hours without meds he wouldn't even give me my muscle relaxers. I'm even afraid to post this I may not get my meds at all read more

Does not provide good service what so ever. Each time that I call I'm provided with a different answer. The pharmacist and his staff are not friendly at all and are also big liars. They fill prescriptions for whom they want to and not provide an accurate explanation. read more

The worst. They billed my insurance on 8/26. As of 9/19, no meds. I called. We can have it tomorrow! really? You should have had it , oh, say when my insurance paid you for it. It arrives. I stop by Monday 9/23 at 9:20am and this dump isn't open during business hours. Call and leave an unreturned message. Called 9/24, and this dog excrement of a human answers and says that I'm lying about the previous day. I pulled the door handle and there was no human activity inside. She finally admits she was sick, her boss didn't allow her sick time, and then she hung up on me. Stay classy, Chandler Drugs. read more

I very much like using Chandler drug. They have everything in stock I need and the staff is very friendly and helpful. Much prefer them over Walgreens, CVS or Frys. read more

Was previously picking up one prescription from chandler drugs. I will never do business with them again if possible. I was told by the pharmacy manager that I needed to change all prescriptions from CVS to chandler drugs or they could no longer justify filling my one prescription. When explained that I could not switch pharmacies due to insurance purposes and that my prescription was not fillable at CVS I was told "That's not really our problem" read more

Choose this pharmacy if you like speaking with rude staff on the phone, waiting for weeks for a prescription, and general lack of any sort of customer service. read more

In the middle of the height of the pandemic in Arizona, when AZ has the highest rate of COVID in the world, the pharmacist casually wears a mask below his nose. No surprise, the cashier did the same and then moved it all the way down to her chin. This is a pharmacy, their customers aren't always healthy and this total disregard for their health is unacceptable. read more

Chandler Drug is the the best pharmacy I have ever dealt with and they always have product. I have actually received messages from Walgreens stating my script is ready for pickup only to go there and it not be ready but they also don't have it in stock. That's a habit of Walgreens - not just a one off occurrence. Also you could never drop a script at Walgreens and have them tell you to take a seat it will be 5 min. Chandler Drug does that every time I bring a script in. The other day my mom was with me and she asked them to repeat that a couple of times because she couldn't believe her ears that they would have my script ready in 5 minutes. Chandler Drug is busy because they are good and they can accommodate busy because they are organized, caring, and professionals at running a business. I would really like to see this local business expand. They go above and beyond, and they can accommodate so support local first!!! read more

I went in to pick up an RX I needed filled. The Pharmacy aspect was fine. When I checked in I needed to sign for my Rx so I asked if the pen that has a very disgusting string attached to it had been sanitized she looked at me like I had 3 heads and said " I can sanitize now" she proceeded to apply hand sanitizer to her bare hands and then rubbed her hands on to the pen. I was in disbelief did Chandler Drugs forget we are in the middle of a pandemic or are they just neglectful and disregard their patients health? They have cameras everywhere so I'm sure this can be pulled up on their end if they have a hard time believing their employee did this. Please be aware when touching things inside the facility as it does not look like they care about sanitizing. read more

I love Chandler drugs. The owner is always friendly and has gone out of his way for me... when my medication wasn't in stock he paid a Currier to send it that day so I would have them! The wait is all of 5 minutes and he remembers who you are. It's really like having a friend who is a pharmacist. The prices are very good and there is never any hassle! read more

The pharmacist Manager here is very rude and unwilling to help work with his patients. The customer service here is unprofessional and a disappointment. They should be ashamed to call themselves healthcare professionals and to have "sincere staff" per their website. read more

I drive out from North Phoenix to fill my prescriptions here. There is never a line or a long wait. They give me the best prices even compared to the large pharmacies like Fry's or Costco. The pharmacist makes extra effort to find discounts and coupons for my specific prescriptions. The customer service has been excellent! read more

Very fast. Helped me out w/ an insurance issue with them picking up this medication. I have Govt. insurance so I can't apply coupons. :( and it's expensive. Plus, no I've carried it regularly. They worked out the insurance, had it on hand, and got it all taken care of within a day after me trying to work with Walgreens Bashas and Costco for a week. I Walked in and they remembered talking to me on the phone. They Had me sign for it, and I was outta there in 2 minutes. Having my stuff filled there from now on. :) read more

Do not use or trust Chandler drugs. I receive an injection monthly that gets mailed to me. It is directed and supposed to be cold. When I received my shot four days after it was shipped it arrived hot. When I called and spoke to the pharmacist/manager he told me it was fine and to put it in the refrigerator for a few hours and then take it. This goes 100% against the medication manufactures instructions on storage. When I brought this up to him he got mad, rude and hung up on me. I had to report him to the board of pharmacy for unethical practices. If he is giving me bad instructions on storing medication and instructing me to take bad medication I could just imagine what he's telling people who aren't questioning him because he's a pharmacist. I could've got extremely sick if I injected myself with this medication like he instructed me to after it was bad. read more

Poor customer service. Not a single staff member I have spoken with has ever been courteous or helpful. They treat you as if there isn't any competition in the industry, they are the only pharmacy in AZ to choose from. I'm moving my business to a pharmacy that actually appreciates your business and doesn't act bothered you have chosen them for your pharmaceutical needs. read more

I love this pharmacy! The staff are friendly, fast, and most importantly competent. You can either pick up your prescription or have it shipped with an ice pack. They apply coupons to specialty medications, if available, as opposed to the big-chain pharmacies who could care less if they can save you money. read more

I have used Chandler Drugs now for 3 years and I have had nothing but good service. I have moved out of the area and Chetan Khatri, pharmacy manager, still beats the local price where I am now! He even beats the mail order pharmacies. He calls me to check on my needs and sends my meds to me asap. I have never seen any rudeness or unprofessionalism. He always checks with me on price, since I am a medicare patient. He has helped me manage my scrips, as to the medicare gap (The Doughnut Hole). Some reviewers have pointed out that he is Indian I find that his back ground only enhances his customer service! Namaste all. read more

Hello just wanted to express my thanks too the whole team at Chandler drugs they are very professional and cares about there patients and gives 100 percent of there time listening and helping people I love it there and will never visit another pharmacy I've been hoing there for years and will continue to and recommend that you go and get the star treatment that I recieve all the time read more

My spouse has a pain management condition and CVS just does not understand if there is a delay on any medication, that could mean missing a dose. When we found Chandler Drugs and stopped supporting the BIG box Pharmacy guys with the complex rules that hurt customers more the help them. These guys are back to the basics and easier to deal with. Knowing I am supporting a local company also helps me think my money is going back to the community. We left CVS because of these reasons. -"First come, first served", when pain management medications come in. -"You can not drop these prescriptions off that early. We will not have them till 2 days from now." -After a year using the same doctor suddenly was told, "Your Headache Management Dr can not prescribe these meds to you" The Dr in question have been doing headache management for AZ for over 20 years and still practices today. -Sign posted at all drive through says you can call in and give them a heads up what you need. This has never worked. Go ahead and call a CVS to try it. -"We can not tell you over the phone what we have or what other stores have." In reference to finding pain management medication. read more

Phone messages left are never returned. The lady I speak to on the phone could not be more rude if she tried. Her manner is abrupt and condescending. She has no business working with customers. Every new transaction is more shockingly disrespectful than the last. I am actively seeking another pharmacy because I am tired of her verbal abuse. read more

My medication cost me $98 at Walgreens, and at Chandler Drugs only $20. Friendly and fast, ditch the long lines at other pharmacy's for no lines and efficient service at Chandler Drugs. read more

I had another opportunity to use this pharmacy. I had another great experience and this time I did speak with the pharmacist. He simply could not have been nicer. He answered all my questions and my prescription was ready in minutes. I feel I wanted to update my previous message just to say this pharmacy deserves a try because it saved me a whole lot of money and I did not have a bad experience. I will definitely use it again. read more

I recently moved from Tucson and was having a hard time finding a pharmacy who can match the out of pocket cost I was paying for my prescription, but I found Chandler Drugs and they were super great! They contacted my pharmacy in Tucson and were able to score me an even better price than what I was paying there. Very kind customer service when I went in to pick up as well. :) read more

Horrible service! Read out the whole prescription loudly in front of people standing nearby, total idiot, where is the privacy! Answered questions half heatedly. Wrong person running the shop. Avoid this, there are many more in the town. read more

Walked in to get a prescription and received no help. Only customer in the store, had 3 employees right there on the other side of the window. They barely acknowledged me on my way out the door. Terrible service. Definitely won't be coming back. read more

The pharmacist that works there is extremely rude. I was "put on hold" but was able to hear their entire conversations. Hold was right minutes and the male pharmacist answered and said "we are busy what do you need?" very bad etiquette read more

This pharmacy is efficient and professional. Chetan Khatri treats his patients like family. All staff members are friendly and professional. i get my medicine in a timely manner and feel like my pharmacy has a vested interest in my health. read more

This is small operated pharmacy and if they could just improve their auto refill and communications it could be awesome. Until then give them a try. read more

I was not impressed at all. He told me that my insurance did not cover Niacin, and sweet talked me into paying over $98 for a 30 day supply because my cholesterol was out of control and needed immediate attention! After about 20 minutes of trying to figure out what to do, what route to take, I bit the bullet and paid for the 30 day supply. Later I took his meds to Target.....Target RX would have charged me $3.72 for 100 pills. I am so furious that this man has the audacity to pride himself on Personalized Service and Affordable Prices. read more

Tired of paying huge prices, tired of waiting in line for your scripts? Go to Chandler Drugs @ 2055 W. Frye Rd. #3, Chandler, AZ. Best service, best prices, a pharmacy with a heart. read more

Is Chandler Drugs still in business? Their phone is inoperable. I have used them for a year so hope they are still open.

The pharmacy was great up until I needed a statement saying that they charged me $5 for shipping my eye drops for my insurance company. The manager, Phetan, flat out refused. I am very curious as to why he would not do that. If what they are doing is legal why not state what you did? read more

Both of persons working there were rude and could care less about customers. I felt that I was ripped off by this store. This store and its staff and prices reflect poorly on the doctor that referred me I don't know what deal this particular pharmacy has made with doctors but it makes me suspicious. My Rx were not special compounding. Just 4 bottles of eye drops read more

Chandler Drugs is awesome with customer service. They are able to fill my prescriptions quickly and efficiently. I highly recommend using a local "mom & pop" drugstore. read more

Close, courteous, convenient, with swift service, to top it off. Private pharmacy that's accepts most insurance. I personally recommend.

I've been dealing with this pharmacy for about 3 years now. They have always been very accommodating and helpful.

I only wish I could give a minus score for this horrible drug store. I needed a compound med, was told it would be ready the next day. After 4 calls, was told the one ingredient wasn't in and wouldn't be in until the following day, even though it was supposed to be in that day. Later called again and they said if it didn't come in on Friday, I wouldn't have it until Monday! THEN they wanted $150.00 UPFRONT said my insurance company wouldn't cover it. LIE! Called Medmetrics in Chandler, they had the compounding ingredients, could have it ready right away, had Chandler Drugs cancel my charge and send script to Medmetrics, where they had it ready within the hour and..get this..my insurance DID cover it, cost..$48.00! DO NOT USE THESE OBNOXIOUS PEOPLE AT ANY COST! They don't know what they're doing...the exception was the very nice girl who helped me get the script over to Medmetrics and cancel out my charge. Worst Drug Store, if you can call it that, EVER. Am calling my GI who recommended this place and telling them about my experience and from now on to only use Medmetrics! Nice way to run a business, I'm surprised they are even in business. If your doctor calls in a script to this terribly run business, RUN don't walk, to Medmetrics where you will get greeted by a friendly staff and most importantly, not run by a scam agent who tells you your insurance won't cover the meds. SEE OTHER HORRIBLE COMPLAINTS HERE ABOUT THIS TERRIBLY RUN OPERATION! read more

I recently found this drug store when I was looking for a compounding pharmacy. I switched all my prescriptions from Walgreens over to Chandler Drugs. Chetan, the pharmacy manager, is so friendly and so helpful! He even recognizes my voice when I call. I can always call with questions and he always seems happy to help. GREAT pharmacy! read more

I love this pharmacy and how much money they save me! Fry's priced my prescription at $230 and I got it at Chandler Drugs for $35. The staff is friendly and professional. Thank you so very much! read more

Chandler Drugs has been great to me. The prices for my meds are reasonable and the ease of ordering and picking up couldn't be better. The pharmacist recognizes me every time I go in and calls me by my first name. Everyone else in the office and over the phone have also been extremely accommodating and friendly. It is a pleasure to have such personalized and friendly service. read more