I arrived early just as requested and had checked in ahead at home. I checked in at the desk for a…read more10am appointment that I scheduled before work. Not only did they not call me anywhere near on time, I had to go back to the desk to see what was going on. When they called back to the office it appeared no one knew who I was seeing or that I was here. Never again!! Made this appointment with a nice time cushion, but they dropped the ball. Very unprofessional if you ask me to be so off of being on time. No one here but waited for an hour. Called me in and ask me bullshit questions. Never again.

I have been coming to the Franciscan Hammond Clinic with my family since the 1980s until present,…read more2021. My kids all were treated here and healthy and grown adults now. We come for immediate care to specialists appointments.

I like HER she was direct and is running some tests on me. The wait was not long staff very…read morefriendly and she was also. The place was clean and to be continued. ..

Best family physician I've ever had. He as well as his staff are very efficient, professional,…read morecaring, friendly, and do their job very well. Dr. Jones has so far always come up with the right solution for me every time I had a problem. He's also a friendly caring guy with a sense of humor when appropriate. I hope he can keep practicing medicine for as long as possible.

I had the wonderful pleasure of being able to become one of this fine physician's patients. I have…read morehad the opportunity to not only visit the facility but to interact with all of his staff. My first day to see Dr. Jones was on Thursday, his staff got me in when I asked. He had openings well before the day I requested and they went through each thoroughly on the phone with me ever before meeting me. They never rushed me off of the phone and never was I told I would see someone else instead of the good doc himself. Upon arrival I pulled into the parking lot, which was a little hard to find if you aren't from this area. Sad thing is you all well know I'm a transplant, but I've been here for about 7 years. (Shame shame) the second time was a breeze. Which was today and I'll talk about that later. I walked into the facility expecting the absolute longest wait time in the world because there was a few people in the front. To my surprise, things flowed as smooth as butter on a fat juicy steak seared to perfection! Mmm mmm. Everyone was all smiles and they weren't fake in the slightest! These were genuine. Soothing and refreshing as southern sweet tea! I'm liking this doctor even before I met him. From the receptionist, to the secretary, the M.A.s, the nurses, medical student/resident, then oh my goodness!!! The doctor. As fine as a gently aged wine. Perfection at its best. Served up strait. This guy! I admire already. I fell to a million pieces with the first handshake. Baffled! You all don't understand the absolute importance of not only having a great doctor, but to have his whole staff to be knowledgeable and kind at the same time. This is truly a unicorn in the medical profession. It shouldn't be, but it is. And to actually see one in person and to be a patient here it's made me feel 10 times better by just being abled to know, I'm SAFE. The good doc has no idea. But I plan to have my family to transfer to his and his staffs care. I hope they are as happy to receive us as I was to receive them. A small overview of services. I went in first time visit and was seen within 10 minutes of walking through the door. Let me explain "seen". I was walked back by the M.A. Weight, vitals, previous surgeries, medications. The doctor and medical student/resident (please forgive me if this title is wrong) I felt dreadful that day which is why I didn't write it then. If I had it would have been 5 stars and the explanation would have just been a smiley face. Anyway they came in introducing the doctor and she stayed. She was very kind and professional and very thorough. We chatted it up and then came the doc. By the time he got to me I was feeling really horrible. But he and his staff assured me and made the most of the time I was in there. For a first time visit, it was a lengthy one, but if you are ever rushed through a first time visit with a doctor, please be very weary or their practices. Most of us who care about practicing in years to come DONT rush. He told me I would need to have labs drawn and I could come back next week or even on SATURDAY, yes I said the forbidden word, SATURDAY. They do labs in the clinic. And the nurse was soooooo kind. I really liked her. And I didn't even feel the "pinch". :) Now you may understand why I compared his facility and services to a fine steak dinner. Have you had a steak dinner that was presented very beautifully and it turned out to taste like nothing and it was tough and chewy. And the wine was bitter and wasn't even good enough to stain a white carpet. Well I have. And that's the same thing you get with a lot of CORPORATE doctors. I didn't say all! But I've found a hidden gem right here in town and I'm proud to say I'm his patient! So... score as follows: Customer service/ Bedside manner: excellent 5 Quality: excellent 5 Cleanliness: excellent 5 Professionalism: excellent 5 Location: excellent 5 Parking: plenty 5 30 out of 30= 5stars

I'd experienced compassionate care as I was extremely sick and the office just left for the day …read more The answering service was successful in contacting and he asked how I was doing ! Dr Legaspi ordered my medication and to follow up with the office . The team always compassionate and excited to greet incoming patient and Eric , NP is awesome to work with ! I have an amazing care team!!!!!!

I took my mother to Dr Legaspi as seeking a new pcp. Her other pcp wasn't working out. His…read morephysician assist took her history which was thorough. Then Dr Legaspi asked why we were there and I told him for a new pcp. I had trouble figuring out what was happening as he listened to her lungs but that was it. Never felt abdomen, didn't check her legs for edema though she has a diagnosis of heart failure. We went over her medsThis all felt so weird, this was not a usual history and physical.I am an RN and worked in hospitals 45 years in Chicago, the past 20 have been at Northwestern Medicine. It was awkward and I felt he didn't want us there. My mother is 96 and frail with a walker. He was unprofessional And upset my mother as she could tell he was rude and wanted us out. Dr Legaspi knew my mother's previous pcp and I feel that for some reason he had to side with her? I'm telling you, I felt like I was back in 1968!, not 2025.We left there, and were told to come back in a month , that's never going to happen. So, he did no exam, was unprofessional and acted like a bully. Obviously, this was a HORRIBLE experience. This is all true what my mother and I experienced.

I felt it necessary to review this Dr.. After moving to IN and searching for Dr's that were…read morecomparable to ones I had left in IL. He was the second one I happened upon. He is by far the best I've ever had. He is so knowledgeable and compassionate and caring about anything you may walk through that door needing to talk about. He explains what medicine will do what for me and I've never felt so informed and in good hands as him. I just can't say enough. If your searching for an endocrinologist look no further. He is never rushed either.

I am so happy that I found Dr. Gopan. He not only has been very diligent in dealing with my…read moreHashimoto's disease but has been on top of other issues I was having that he determined were not being caused by my thyroid condition. He did work that he didn't have to do but that didn't take much time (a few simple blood tests) and from the results I am able to connect the dots from some pretty serious issues I have been struggling with and have been treating (with my doctors) INCORRECTLY. Who would have thought that vitamin deficiencies could cause such horrible problems. Seems common sense, I know, but I'm pretty smart and I would have never figured it out without the diligence of Dr. Gopan. He is very confident in his work, which makes me as a paitent feel great and has a nice bedside manner. I never wait long to get into my appointments and it has never taken any longer than 20 minutes to hear back from his assistant when I have questions. I will note that I live over an hour away, in another state actually, and have no issues with driving to see Dr. Gopan. He has been a blessing to me, and consequently my family, and I truly am thankful to have found him.

I have been seeing this particular doctor for a while. He is very professional and very…read moreknowledgeable. He doesn't rush you through your explanation, even when you get tongue tied and forget what you are talking about. It happens. He is the closest I could find to the standards I myself try to hold myself to for for my own patients. I really enjoyed him when he had his own private practice. Since joining this larger corporation, his practices have remained unchanged. And I can appreciate that. The office is very clean and spacious. Well lit and free of smells and allergens. His office staff are very nice and cordial and they know their job. Also, greatly appreciated. Overall I would recommend.

Comedian + photographer + GP Dr. = Dr. Nitin Sardesai…read more When you walk in to his office, you can't help but notice the amazing photos on the wall of Doc Sardesai's travels around the world (from India to fishing trips in Minnesota). He'll come into the room with a loud greeting and an attitude that makes you feel better already plus a guaranteed laugh. Recommended to me by a nurse family member, he's a very special Dr. that has quite a following. Since Dr. Legaspi is on board, I do believe they accept new patients :)

This office has not been upgraded for years and is past due. Dried scum dripping down the walls…read morebehind the trash cans in exam rooms, I don't think so. Wait sometimes up to 1 1/2 to 2 hours to be called back for an appointment time, than spend 20 - 30 minutes in room for DR to come in and spend 3 -4 minutes with you, and DO NOT COME WITH MORE THAN 1 ISSUE, they do not multitask at this practice! Call with an issue of immediate need and they try to give you an appointment 6 weeks out. They need to understand urgent items and fit them in. This picture is right after they had redone the office many years back, not like this anymore. Seats full of stains, lord knows what you are setting on. The Carpet is stained and starting to get thread bare, PAST DUE on replacement. Look at the items in the exam rooms, exam tables that are past due on repairs/replacement, dirty floors, dirty walls, chairs the entire office is run down and past due for a major upgrade. All I can say is, "R U N FOREST,...R U N!!

UPDATE: Horrible experience with Doctor Bonynge. I'd give negative stars if I could. Took me a few…read moreweeks to get my original appt. I finally got in, we sat down &went through everything, I wasn't super comfortable, but I figured I would go ahead and get the epidural shot anyway because I was in excruciating pain & needed it. To get a little personal, I have anxiety when it comes to any medical procedures and I made the doctors aware of the situation so they suggested I get sedation. A week and a half later I finally get in to have my shot done. It was hotter than Hades in that office & was even hotter once you got back in the patient area. The bed they put me in was baking in the sun. It had to be nearly 80° and then they put a warm blanket on me. I sit down and my anxiety rampant. My blood pressure was high. My heart rate was high, and I had a Slightly elevated temperature, which are all symptoms of anxiety. They took my vitals every five minutes in a crowded room with constant beeping a blood pressure cuff going off every minute and then constantly telling me to calm down. As the timer went off every five minutes, I anxiety got worse. My Elevated temperature did go down to 99.4. And if you read the CDC says a fever is considered anything over 100.4. The doctor, then rudely comes over and tells me he cannot continue with the procedure because I must have some sort of infection. And then told me it was not possible to have an elevated temperature from anxiety. I've experienced this numerous times before I have been told by different doctors that it is completely possible to have an elevated temperature due to my anxiety, and I have read numerous studies from medical journals as well as information from the CDC that very clearly states heightened anxiety can cause an increase in temperature. When I explain this, he basically told me I was crazy. It wasn't possible. I have an infection. I have to go home. The minute I get home I take my temperature and it is a cool 98.7°. Just like I said no fever no infection it was caused by my anxiety. I called the office afterwards and ask them if I could reschedule my procedure but with a different doctor and she told me it was against policy and they wouldn't let me do so. After complaining she said she would talk to her supervisor and get back to me by the end of the day or at least the next morning at the latest. No call yet. Unprofessional, beyond ridiculous and I would say never come here and never see this doctor again I'm a little worried that he doesn't know that any of that is actually possible. Makes you wonder what else this doctor doesn't know. Here's a couple articles to enlighten you. https://pmc.ncbi.nlm.nih.gov/articles/PMC4843908/. https://www.health.com/mind-body/can-stress-cause-fever So after all of this mess and administrator calls me and tells me they will definitely give me a new doctor. They can even move me to a different clinic to have the procedure done and she's gonna see what she can do to get everything expedited and call me back and give her a day or two. Well, it's now been a week and she hasn't called me back clearly they don't care about their patients. I'm going to make sure I file complaints wherever I possibly can't about this place.

absolutely scam their email to check in states "new message from Practice Name" and after you…read morefill out all your information and go to your appointment they will try to charge you MORE than your copay! then CHARGE YOU EXTRA to process your COPAY!! DO NOT GO!

I'm preparing for my annual colonoscopy and chose the Munster Gastro. Center. The office is very…read moreneat, roomy and Pleasant staff. The doctor I chose is Dr. Bukhari. I will post an update shortly after my procedure.

I came in for a doctor appointment after my mom passed away, I knew I wouldn't have my Medicare…read morecard so I called ahead and made sure they could see my Medicare on there side they said they could and made me an appointment. When I can today for my appointment the lady at the front desk (Jacky) said she couldn't see my Medicare card. She didn't even try to look it up pretty much refused me service, even after I told her my situation and that I called ahead etc. She was very rude making faces just completely rude and unprofessional all together. So after I left, I called someone above them to make a complaint. They said I needed the name so I came back to get the name. When I told a different lady, what my problem was, she had no problem looking it up finding my Medicare and getting me a new appointment while the lady next to her named Jacky just stood there, making faces being rude. Very unprofessional and upsetting they would treat a child who just lost there only parent so badly and rudely. I highly wouldn't recommend coming here!