I was not happy with either the audiologist or the PA I saw on 5/27/26. I went for my hearing since…read moreit drastically declined in one ear. Kathryn Loret was friendly but didn't provide much info. she isn't my main audiologist. She didn't suggest any options, etc. She just tested my hearing. PA Kelly wasn't respectful to my needs. Prior to this appointment I talked to my audiologist and Lauren about the BiCros. When I saw PA Kelly i mentioned this and she said no that's not an option for you since your hearing is too bad in the one ear. I then had to follow up with Lauren who told me it was. No PA, audiologist or Dr. should only suggest a cochlear implant if there's other options. Getting a cochlear is a life changing experience.

I am seeing Dr. Richard Hughes for an ear problem. After seeing 2 other doctors, I am confident…read morethat Dr. Hughes knows exactly what my condition is and how to fix it. I received my date for a CT Scan and surgery consult. I am hoping to get in sooner thru a cancellation as my discomfort grows every day. Judy B.

I had a friend who went there yesterday and it was absolute horrible nightmare I've never met a…read moremore obnoxious rude abrasive and unprofessional doctor and my entire life and I have worked in the medical field for over 20 plus years has absolutely no bedside manner cursing and swearing and it was horrible I would rather go see a dog than this doctor

Came here with my grandmother for her first time appointment and she had some issues filling out…read moreher paperwork mind you she is 80 years old, The people at the desk were young and middle aged but they weren't very understanding and I just think they could've been more reasoning with her If we can't respect our elders what can we do, also the woman at the front desk said she wanted to shoot herself if she had to sit at the front desk another day in the waiting area I should not be able to hear this Would recommend somewhere with better staff, glad my grandma has a good attitude

I was only in for a consultation, but after reading the other review I felt I had to contribute…read more This is regarding the two young women who work at the front desk. They're immature and rude. I witnessed them make fun of an older man who couldn't hear very well. I also heard them discussing how "not nice" they are and to what degree. I was also supposed to be referred to a different specialist but I've not heard anything in weeks despite being told I'd be contacted. It's just a very unprofessional office.

Booked me with a doctor that about to retire and could only provide a referal, my cost for that 10…read moreminute visit was nearly $700... waste of time and money and now cannot access further care because we'll be paying this off for an eternity.

I am extremely disappointed in the office staff at this location. My mother is 76 years old and the…read moreway she was spoken about after she went in for her appointment is deplorable. She is nervous and concerned about her health. We drove over an hour to get to this appointment. She simply asked why there was a delay after being the first appointment after lunch. The women at reception mocked her, made fun of her for being ealry, spoke disparagingly about her, all the while having no idea that her daughter was sitting in the corner listening to the entire conversation. This is one of the most unprofessional experience I have ever encountered.

Dr. Awwad and his team are magical. My son has been seeing him since he was 8 weeks old - he is now…read more4yo. Dr. Awwad is always happy, honest and friendly. My son received surgery today and the nursing staff, doctors and team were ALL wonderful. They made him feel confident and at ease heading into surgery. The surgical center was sparkling CLEAN as well. We can't recommend Dr. Awwad and his team enough!

Awful patient and customer care! The NP rushed me through my appointment, did not ask if I had any…read moreneck issues before she twisted my head and neck, got frustrated with me when I could not relax (even after I told her I am currently suffering from anxiety), she just handed me a handout with pictures on how to "fix" myself. She did not take the time to explain the handout then the appointment ended. The admin was inconsiderate and didn't listen to my concerns in finding an actual doctor to see in their office nor did she care that I was suffering from vertigo so waiting until October to be seen was not going to work. What a terrible thing for any patient to go through when trying to find medical help! I'm sure the drs there would be appalled the way both treats patients!

I don't usually give reviews however I must say that the hearing test administrator is very rude…read more When I tried to let her know that they have always had to use white noise she said, I know how to test hearing!