Safelite was able to make sure I got the glass I wanted for my vehicle. I bought a vehicle brand…read morenew and the windshield cracked the next day after driving it off the lot. Their communication to me on the availability of the glass was awesome!

I was new to town and didn't know a soul, but I did need a windshield. I walked into Safelite on…read morePlum and was immediately treated like a member of the family. I had a young Golden Retriever puppy. I was worried about what to do w her while my windshield was being replaced. The Owners told me to bring her inside where they played with her and spoiled her with treats. Great business, great family, great pricing and service.

On a vacation trip the week of September 29th, we were just south of Lyons, Kansas .......a-n-d…read moreBAM!!!!..... the transmission in our Tahoe went out! We were stranded in a pretty remote rural area of Kansas, hours from home and with no idea who to contact for help. We ended up being towed to Midway Motors Chevrolet of Hutchinson, KS. While waiting to get picked up, I called ahead to let them know our Tahoe was going to be towed in and spoke to Jim Turner, one of the service advisors. Jim was understanding of our travel situation and assured me they would do what they could to check things out and see what options could be. When we arrived and the tow truck pulled in Jim came right out to meet us and worked with the driver from Lucas Towing of Kansas, LLC, on the best place to offload the Tahoe. Jim then told me he had made arrangements for a loaner vehicle from the dealership that my wife and I could use to make it on to our planned hotel that night and could still make it to our scheduled visits to vacation attractions the next two days. Kelsie was the young lady in the office who then got us in a loaner vehicle that my wife would be most comfortable in. She was so helpful and friendly. After we transferred all our stuff from the Tahoe to the loaner car and finished some paperwork with Kelsie, I went back out to speak with Jim and he already had the Tahoe pulled in and Dillin, the service technician, was already starting to diagnose things. Over the next days, I received frequent updates from Jim on what needed to be done, the status on getting parts, and making the repairs. We were towed in Monday afternoon and thanks to Jim and Dillon, we were able to drive away Thursday morning. ....only having to stay one extra night in Hutchison than originally planned and we didn't miss any reservations or vacation activities that were prepaid and could not have been rescheduled. Jim, Dillin, and Kelsie, we will always be grateful for all you did for us. The Tahoe is running great now and we arrived safely home. Good Job! You all made a stressful situation much easier to get through than it could have been without each of you. Thank you.

I actually didn't go looking to buy a car, but came to pick up office chairs that they were…read moreselling. Five guys came out and put all 14 chairs in my car. They were super helpful and nice!

I don't have enough great things to say about Hutch Auto Body. I took my 2022 Toyota Carolla there…read morelast week. I had a small amount of damage to my wheel well. I went in and was helped by Colby. He was able to instantly give me an accurate estimate. The parts were there a couple days later and they did all of the work in just a few hours.

My starter went out on my 2012 F-250 diesel, and I called Gordon after Nathan Becker over at…read moreHalstead Tire referred me to him. Gordon was able to immediately come pick up my truck and take it to his shop. He followed up that evening to let me know what was going on, and then the next day he contacted me again to explain that the starter that had been sold to him wasn't the correct one, so it would take another day. True to his word, the next day before noon, my truck was good to go. There had been some issues with my batteries as well, so he tested those and even put a used battery in to see if he could get everything working properly. Sure enough, it all came together just right. The entire transaction and every interaction with Gordon couldn't have been smoother, better, or more professional. As a woman, I've had plenty of experiences being talked down to about "man things." The old cliché about women being patted on the head or taken advantage of by mechanics unfortunately still rings true. I got none of that from Gordon. He treated me with complete respect, was straightforward with me about what was happening, and was friendly and jovial throughout the whole process. His fees were very reasonable and appropriate. Everything from picking up the truck, to getting it fixed, to the final financial transaction was smooth and professional. I highly recommend Gordon and his service.

My 75 year old mother in law has had multiple issues with this business. First her battery would…read morenot keep charged on her three year old vehicle. They kept it for two days and then told her it was just going to be that way. She would need to buy a trickle charger to be able to drive her car. Charged her several hundred for this great advice. Then against advice from family she returned to Conklin due to her air conditioning not working. They kept the vehicle for 4 hours and would not give her a ride home as a courtesy. At the end of the 4 hours they said they were not sure but would order a part to fix it. How long would the part take to come in? She asked. They replied they didn't know and they had to order it from Amazon. ????? charge of $500 Took two weeks for the part to come in. They installed it and tried the AC. The service department told her they installed the part incorrectly and burned it up. They would be ordering another part at her expense even though they are the ones who ruined the first one. The second part only took one day to arrive. Odd since the first one took weeks. She argued the responsibility of her paying for the part but they would not budge. Cost $750.00 Conklin cars seems to take advantage of elderly people. She bought this vehicle at Conklin cars new. One would think their service would be better Terrible customer service and questionable ethics at this Conklin cars location

We live in Kansas City and made the drive down to Hutchinson to buy a used Honda Civic from Sarah…read moreB. Three hours each way is a long way to drive with only pictures of a car, but it was well worth it. Sarah was responsive over the phone before the sale, during, but most importantly afterwards. She's been amazing, and I'd definitely call her the next we need a vehicle. You should definitely give her a call if you want a great purchasing experience. KC folks - Spend the night at a local hotel and take the kids to the Cosomosphere while you're in town. It's a great weekend trip :-) Thanks for all you do Sarah!

Craig was the best sales person I've honestly ever had. Everyone was so nice, from the manager to…read morethe finance man. Sorry, forgot there names. There was no sales pressure like other places I've shopped in the past. Thank you Craig!

Greg is a shady rude guy. I hope this review is found well to anyone wanting to buy. A Mazda 2025…read moreCx-70 listed at 31k with 3k miles, suddenly changed price over night after requesting a final OTD price. Now has 31k miles for 30k, and has apparently sold last night. Super rude guy, who hung up on me. BUYER BEWARE, 100% changed mileage and price to get hits on the car and then changed it. Shady business going on.

Bought wheels and tires from them in past. Best folks in the country to deal with. Went back for…read moreanother planned purchase and shop was closed. Wondered if they moved or what. Hate to deal with anyone else when you have great folks like these.

Most knowledgeable tire guy you'll ever meet. Honest and hard working, Rex won't steer you wrong…read more I don't get tires from anyone else.

Made multiple attempts, called, emailed, filled out their contact form, to purchase a vehicle…read moreservice contract along with the Tire/Wheel protection with cosmetic coverage and NO ONE had the respect or courtesy to even respond. Very poor customer service.

I recently purchased a Platinum Toyota Vehicle Service Agreement (VSA) from Jerry Johnson (Midwest…read moreToyota). The process was straightforward, professional, and hassle-free. Jerry was polite, friendly, and he took the time to answer my questions and provide me with some additional information about the process and warranty. I highly recommend dealing with him if you need an extended warranty.