Prompt, efficient and answered all my questions. In and out…read morein about 20 minutes. I'd much rather support an independent business than the big chains anyway. Good guy.

Repair of a star caused by a rock. The response time was quick. The repair work was quick and looks…read moregreat. The cost was good.

Worst employee driver i have ever seen. He rode the butt of my can about an inch from my tail for…read moreseveral miles on kellogg from east wichita driving at least 60, being a smart ass, and no idea why. If the companies insurance saw how he was driving, they sure would not keep him driving. Very rude and unprofessional to represent the glass man company. If he owns it, he must not care whatsoever.

I recently purchased a car and unfortunately a rock chipped my windshield on the Highway. I wanted…read moreto get my windshield fixed immediately, so the chip would not spider across the rest of my window. Rodney at The Glass Man got me in the same-day. They had my chip fixed and I was back on the road within 30 minutes. If you have a windshield or glass problem with your vehicle, I highly recommend this establishment. The customer service and work was outstanding, I will definitely visit again if I have any auto glass needs.

I tried to get in touch with someone to give them my business and I could not reach a human being…read more This is sad and when tech has taken over good old fashion CUSTOMER SERVICE. The audacity to be expensive and you can't even speak to human to ask questions like do I have to wait a rear window to be ordered for my model car. Everyone doesn't have this in there inventory, questions like that before I can schedule an appointment.things I'm very disappointed I waited all weekend to call somebody about this. If I could give you 0 stars I would...

2 chips repaired best response and price. One was difficult…read moreand traveled another inch they gladly addressed it again at no cost. I believe they saved my windshield. 2010 Range Rover No TOYS on dash.

Terrible experience. Brought drivable vehicle in for estimate and young women without even…read moreexamining the vehicle said it would cost tens of thousands of dollars to fix. Woukd not recommend.

Getting into a car accident, whether major or minor, is a stressful experience. Therefore, having a…read morebusiness that cares about its customers is essential when looking for a place to get your car repaired. I have never been in an accident before, so I have nothing to compare my experience with Carstar CSW to. They're a fairly recognizable brand, so it's easy to just look on the surface and see just another big company that goes for quantity over quality. But my experience speaks otherwise. This company really cares about their customers. My experience played out like this: I got in contact with Carstar West shortly after my accident. They were already in both my insurance network and the insurance network of the person who caused my accident. They were able to fit me in on the same day that I got confirmation from the other party's insurance. From the moment I stepped inside their location on West Kellogg, I felt taken care of. Their amazing receptionist arranged a rental for me and explained everything I would need to know (Not much. They take care of basically everything.) From there, I left my car with them, and I would get periodic phone calls from Eric, one of their mechanics. When it came time to pick my car up, I was pleasantly surprised to see that they had managed to perfectly match the paint job, and they had cleaned the entire interior of the car. For all intents and purposes, it was like the car had never been in an accident. My final worry, returning the rental, was a complete non-issue. They take care of driving the rental back to the company and making sure everything is in order. After driving my car home, I noticed that the lever on the driver's side seat was extremely loose. Eric, their mechanic, was more than willing to help me with my issue, and he tightened the screws free of charge. I couldn't be more grateful to Carstar West for the amazing job they did, and I highly recommend them to anyone looking for any kind of car repair.

My windshield had been replaced before by a "National firm", and 13 months I had a leak They said…read moreit was only guaranteed for a year. Ed did a great job and showed me where he used a superior adhesive instead of the cheap stuff. He took the time to scrape the rust out where he needed to make a better seal. I will use him again. God Bless Ed.

driver/repairman was on time and work was completed and looks nice…read more Price was a little high but the service was good.

100% recommend The Windshield Shop. Safelite quoted me $970, Winshield Shop did it for $560. And I…read morelearned that they use the same windshield. Sure the place isn't as fancy as the national companies but they're good people and they do quality work at a MUCH cheaper cost. if you're getting estimates, be sure to call them.

I called about getting my 2021 Ford windshield fixed. The person who answered the phone was very…read morerude. He asked for my VIN I was getting ready to provide it and then put me on hold and left me on hold, when I called back he just said hold then put me on hold again. I guess this company doesn't care about customer service or making money, I took my business elsewhere and they lost $2000.00 worth of business.

Amazing service and very thoughtful professional! Had the pleasure of taking not one, but two of my…read morevehicles to get some chips fixed. The service was friendly, fast and reasonable. I recommend it.

I highly recommend McPherson Glass. We were on vacation and a semi truck kicked up a large stone…read moreout of the rumble strip and it hit us dead center of our windshield on our first day of driving. It left a very large chip with 5 or 6 radiating cracks! We thought we were going to have to replace our windshield on the first day of vacation which is quite the bummer. We stopped in McPherson for lunch and I yelped glass repair and this guy popped up. I called and he answered the phone right away. He got us in right after lunch, repaired our windshield and back on the road in 30 minutes. Great guy, great service and great price!