My name is Fred Ingrando and two springs ago I was a patient at rca danvers. The place if you…read moreare ready for treatment is great. Its the best if you need to stay away from home. Its like a hotel two man rooms for men you both get your own TV private bathrooms i believe the women get there own rooms or some. My problem was with staff alot of them are in recovery themselves and get there feelings hurt very easily. When you are in recovery your not the best person your hurting not just physically but mentally. Especially mentally so some of us bark when upset . Not threatening but loud and few f words are to be expected. You cant lie to your patients I stayed at rca and they lost my clothes then was told the spent three hours looking for my stuff witch I knew was lies. I told my therapist I didn't want her as my therapist and because I said this two her she had me thrown out never to return. She lied ! Because I didn't want her. And her boss Frank ate her lies up like candy and the day before frank talked me into staying because I wanted to leave. He talked me into saving my life and she got me kicked out. If you are truly trying to help people fuck your ego. I could have died because this woman feelings got hurt. Its bullshit! Hire pros not little girls​

My Experience at RCA Danvers -- A Review of Care, Compassion, and Dignity…read more I have spent a lot of time thinking about whether I should write this review because I know that recovery is different for everyone, and I also understand that treatment facilities have rules, policies, and limitations. However, I feel strongly that people considering treatment deserve to hear from someone who experienced this facility firsthand. I was at RCA Danvers in Danvers, Massachusetts, through Section 35, during a period of my life when I was extremely vulnerable. I entered treatment because I needed help, structure, compassion, and an environment where I could begin rebuilding my life. Unfortunately, much of my experience left me feeling like I was being treated more like a number or a paycheck than an actual human being. One of the most difficult parts of my experience was having to repeatedly beg for basic personal belongings and necessities. I had to continually chase my team and caseworkers just to get access to my own clothes, personal hygiene items, and personal belongings. Even letters from my child, my family, and someone very important to me were things I had to repeatedly ask about and follow up on. For someone in recovery, those things are not insignificant. A letter from your child can be the thing that gets you through an incredibly difficult day. A letter from your family can remind you why you're fighting. Having your own hygiene products, clean clothes, and personal belongings can help you maintain a sense of dignity and normalcy when almost everything else about your life has been taken out of your control. I also had an experience where I requested certain spiritual/religious materials that were meaningful to me. I am a Christian, and I specifically wanted something as simple as a Christian/spiritual hoodie. Instead of feeling like my beliefs were respected as part of my recovery journey, I felt like making that request became unnecessarily difficult. Recovery is not one-size-fits-all. People come from different religious backgrounds, cultures, families, and life experiences. Spirituality can be an important part of someone's recovery, and I believe those differences should be respected rather than made to feel like an inconvenience. The phone situation was another major source of frustration. When I initially entered treatment, I understood that phone access would be limited. However, as I progressed and phased up and met the criteria for increased phone access, I expected the privileges I had earned to actually be accessible. Instead, I repeatedly found myself having to chase down caseworkers just to get the phone calls I was supposed to have. I shouldn't have had to repeatedly advocate for myself just to communicate with my child and my family. For someone who is already emotionally vulnerable, isolated from their support system, and trying to maintain motivation in recovery, those connections matter tremendously. The housekeeping was another area where I was disappointed. There were times when I had to personally request that the bathroom be cleaned and that my bedsheets be changed. I understand that facilities get busy, but cleanliness and basic hygiene should not feel like something a patient has to fight for. There were things I felt I shouldn't have had to personally manage or repeatedly request while I was there. What bothered me most wasn't one individual incident. It was the pattern. I constantly felt like I had to chase people down. Chase my team. Chase my caseworkers. Ask again. Ask again. Explain again. Advocate again. And eventually, it became exhausting. When you're in treatment, especially when you're there under circumstances where you may already feel like you've lost control over your life, the last thing you should feel is that you have to fight the system for basic dignity and care. I want to be very clear: I am not saying every employee at RCA Danvers is a bad person, nor am I saying that treatment doesn't help anyone there. I'm speaking about my experience. I'm also grateful that I made it through that chapter of my life and that I continued moving forward in my recovery. But I believe treatment facilities need to understand that the people walking through their doors are not just patients, beds, insurance claims, or numbers. They are someone's mother. Someone's daughter. Someone's son. Someone's partner. Someone's sibling. Someone's entire world. And many of them are walking into treatment scared, ashamed, emotionally exhausted, and extremely vulnerable. Cassandra Jules

Always been great place for me. My family members have been treated well. Doctor diagnosed…read morepneumonia, and treated my fiancée with two antibiotics. Finally he got better. Primary Care said he was fine. After 6 weeks of suffering, he got better from antibiotics.

I was told to sign off on a blank electronic pad for an "annual patient update" so I could get a…read morecancer test - w/o being told what was in a form that turned out to be 5 pages long (in Sept. 2025) and that stated the patient would "agree to all tests and all treatments for myself and all my dependents" into perpetuity. When asked if I could please just sign off on the cancer test, they said no -- I had to sign off on everything in the (initially undisclosed) document. So I was refused the cancer test. When I asked why I couldn't just sign off on my doctor-ordered test w/o agreeing to all of the above, I was told, "Because that's what the Legal Dept. wants now." So no more "patient-centered" care - but rather "profit-centered" care. Hence - beware. Don't sign blank electronic pads - get the hard copy and read every single line.

The quality of the food is the worst. My husband called me to go bathroom he use his call bell . I…read moreheard it ringing I drive there being 8 minutes away. He was still waiting and the call bell was still ringing! There was many days when no rehab PT or OT would show up. He would go to group exercises classes but he was not independent in movement both lower extremities ! The head nurse was nice, the greeters were friendly. The Dr assist was kind and good. The nurse on main floor have too many patients for good care.

Last November a friend of mine was very sick and was…read morediagnosed with Walking Pneumonia. He got a little better but then would get sick again. He was in a few times but kept getting worse. His muscles were breaking down from non mobility. ( he's in his 80's) He was sent to a rehabilitation facility for PT , rest and what have you . It didn't go well ! He ended up signing himself out' because the care wasn't very good . Needless to say he ended up back in the hospital. The hospital recommended that he go to a rehabilitation facility for Physical Therapy and care . He refused to go back to the previous facility. Thankfully he didn't !!!!!! He was sent to a place called Hathrone Hill in Danvers Ma . If I could give this facility 10 Stars I would! From the first time I went to visit to the day he was released, I was impressed! You are greeted by friendly and informative staff. They show you how to check in and give directions to the room . As my husband and I went to the elevator we noticed how clean everything was. We also noticed the PT areas and activity areas were also very well maintained. We made over way to our friend room and dinner was being served. OMG ! It looked , smelt and from what he said , tasted delicious. ( the other facility's food wasn't even close to being that good ). I don't think it's appropriate to name them as I don't write bad reviews. Hathrone Hill is worth writing about. I think it's hard enough to see a family or friend going through medical issues. So having a place you feel comfortable with is a major stress relief ! I waited until my friend was released to write this because truthfully I was ready to write this review from day one ! I waited until he was released because I felt that I needed to write a review of this importants , that was not just the first impression but also the last! Hats off to everyone involved in the process and care of the patients in your facility. God bless you all

Worse place don't go! This place is horrible. You'll get reprimanded for everything. The staff…read moretreated me like a piece of do do I didn't think a place could be worse than BH,Hunt is. Never have help, the food is awful, Place is infested with mice THE STAFF TALK LUDLY ALL NIGHT. Pt OT are Allright.Bathroom is always filthy, smelly. Care is horrible, Thier s no quality.

If I could give 0 stars I would. My mom was there for almost 5 months until I moved her to…read morehospice. The care by most staff was despicable. My mom was left in a soiled diaper for hours. If she rang the call button it could take up to two hours for someone to come . There was an unexplained 5 inch bleeding cut on her leg. She had two gold bracelets stolen off her wrists when she was sleeping and nightgowns stolen. The staff (not all but most) should be ashamed of themselves for the lack of care they provide. It was a horrible experience and I feel sad for all the residents.

This is the best physical therapy location I've ever been to. It has a heated therapy pool as well…read moreas land therapy. The owner and president as well as other PT's and PTA's are involved in your treatment. They only hire nice people and I am feeling SO much better. Nobody makes my fibromyalgia feel better, but them. I don't know what I would have done otherwise!

I came across Elite when researching PT facilities for help recovering from a surgery. I have since…read morebecome a regular, it seems. Aside from the fun, positive atmosphere, they know their stuff. Eric has helped me recover from 5 surgeries and/or major injuries, the most recent being a 5 level lumbar laminectomy and fusion. Without Eric's help, I would be inactive and in pain. With it, I see a return to tennis, skiing and an active life. Thanks Eric.

The Brentwood Skilled Nursing and Rehab has a dedicated team of professionals who offer short and…read morelong term care for seniors. The Brentwood has remained a go-to facility for many needed rehab but it also is a safe and caring environment for people during difficult times of rehab or disability. I highly recommend it!

The place should be shut down. I'm sure that Prisons are better than that place. Yes it's that…read moreterrible. The food is not worth giving to an animal. It's completely slop. The nurses are horrible and lazy, disrespectful and rough. The administration side did absolutely nothing for my mother and myself. My mother called me everyday crying and asking if she could leave. I called 911 and had the police do a wellness check on her because of the neglect. I had her transferred back to a hospital as soon as possible. Do your research before you send your loved ones here. Don't let fancy flyers, pictures and websites fool you. Do the research before hand. Also, I'd give "NO STARS" if it would let me.

Stayed here for two weeks after suffering a stroke. The staff here is very friendly and…read moreprofessional. The therapists are well trained and very hands-on, not only telling you what exercises you need to do but they also show you how to do them and hold onto you to help steady you and to keep you from falling. I was very happy with my time there.I would definitely recommend them for rehab.

From the owner: At Encompass Health Rehabilitation Hospital of New England at Beverly, patients receive focused…read moreinpatient rehabilitation care from a team committed to guiding them through the challenges of recovery. We learn what matters most to you and design a personalized plan to help you regain your maximum amount of independence. Patients take part in three hours of therapy a day, five days a week, supported by 24/7 nursing care and frequent physician visits. Patients also have access to Interpreter services that support recovery, confidence and independence.