PPM manages our vacation rental property in Durango, CO and I only have great things to say about…read morethe service and attention we've received from Victor and Ed. PPM is privately owned, run like a professional, friendly company should be and they are very efficient under all situations. I'm very pleased with the immediate attention I receive and how thorough they are. My experience has been great and I would highly recommend Professional Property Managers to anyone!

From the owner: - Management of Retail Shopping Centers. - Second Home…read moreCare-take Services. - Single and Multiple Residential Rental. - Full Service Real Estate Brokerage. - All Services offered on an "a la carte" basis. PPM is a father/son owned and operated business providing multi-faceted service for your building or home. (Any property management service requiring a Colorado Real Estate Broker license is provided by Ed as an independent real estate broker dba "Trusted Hand Realty". Ed and Victor bring years of real estate experience to the table. The business has been in operation for 4 years. Ed is a retired real estate attorney who relocated to Colorado to partner with his son, Victor. Victor is owner/operator of AVL Property Maintenance, Inc., a successful landscape and snow removal business.

Best in town by far! These guys know their stuff, a team of professionals that are true experts in…read morethe durango market, highly recommend!

When it came time to sell our home in Durango, CO after 13 years, we were concerned because the…read moretrusted realtor and friend who helped us acquire it had retired. We asked her who she would recommend we use, and she strongly recommended Lauren Ammerman at the Wells Group of Durango. Now we do too. Lauren proved herself throughout a complex but ultimately successful transaction that required equal measures of psychology, sensitivity, patience, responsiveness, and follow-through on top of the requisite professional experience. She shepherded our unusual sale with care and competence and brought it to fruition even though there seemed to be little chance of success initially. In addition, Lauren went above and beyond, addressing our issues even while on vacation and ensuring that a couple of items that did not go with the sale reached us safely many states away. Durango, CO is a lovely, active community, so no surprise that it has a vigorous real estate market. In our experience, you can't do better than to have Lauren Ammerman represent you in that market! https://www.wellsgroupdurango.com/agents/80618-lauren-ammerman

Beware...... Lisa was the selling agent for a home we painted. After finishing the job and it had…read moreinspections escrow money was not released to cover the outstanding bill. We had to put a lein on the new home owners because she took her pay and ran left the new home owners the bill. I would suggest a different agent because she pulled a scam!! I would give zero stars

For the worst service just ask Renee. She was late to her appointment and knew nothing of the…read moreproperty she was showing us. When she she arrived she raised her hands up and said "well...here it is" and then after that could not answer one question concerning it. Everything, including the property profile was "back at the office". There were only two things she needed to check on for us and we never heard back from her. After two days we tried calling then texting and still no reply. People like Renee McAliney are what give real estate agents a bad name. If there were a lower score than one star we would have chosen it. If you want to save your time and frustration contact someone who cares and is not just looking to fall into a deal through luck and hope.

Yes the boys there are wonderful and reply back Quickly…read more They Do a great job. Having said that the county is so flipping slow on getting things approved. It takes forever even on very simple plans. They really need to get More People or speed up the Ones they have. But the guys that Work at mountain man surveying are wonderful and very honest . Totally Recommend them.

John is always responsive, gets the work done in a timely manner and for a fair price. He is my…read morego-to for any surveying needs and I highly recommend him for yours.

Christina is hands down the best realtor I have ever worked with. We lived about 6 hours away and…read morecame down to Durango on a whim to check out a house we were interested in buying. We called her based on her superb reviews and on short notice, we were able to meet with her to check out a house we were interested in the next day. She was already familiar with the property and knew helpful details about the property, such as why the previous contract fell through. When we decided it was not the right property for us, she came to us with another property that was not even on the market yet. Needless to say, this was our dream property and we were able to land it at a competitive price before it even went on the market thanks to Christina's connections and determination to find her clients the perfect property. Christina offers an extremely friendly and low pressure approach, while at the same time shrewdly negotiating on behalf of her clients. Since we were new to Durango, she took the time to tell us about the various businesses and amenities around town and near our new property, and is still providing us recommendations even after we closed on our house. Working with Christina feels like working with a friend who genuinely cares about your best interests and getting you your dream house. Since we were selling a house in another town, we had to go with another realtor as our selling agent who ended up being a very poor negotiator and difficult to work with. Christina was willing to discuss the challenges and concerns regarding this other agent and provide great guidance that not only helped calm me but also gave me negotiating tips that I was able to bring back to my selling agent. When our buyers were threatening to back out of the deal, Christina suggested that I provide a justification and list of comps showing the value they were getting from our home. I did that and truly believe it was critical in convincing the buyers to keep the contract. All this for a house she wasn't even representing. In what can be an incredibly confusing and stressful process of home buying, Christina is able to make it as smooth and easy as possible with her vast experience and market knowledge, willingness to answer questions and overall kindness. She is an amazing person and you will not regret choosing Christina as your realtor!

From the owner: Welcome to Durango Land and Homes. Making a home in Durango is a gift we've given ourselves in our…read morelives and one we're passionate about sharing with others. Durango Land and Homes is a customer service organization which happens to sell real estate. We pride ourselves on making the transition into, out of, and around or community as seamless, enjoyable, efficient, and profitable as possible We are known for our commitment to customers, clients, and community. Integrity Leads. Sales Follow.

Katherine was terrific. She was able to develop and implement a plan to move my property. 10/10…read morewould use again. Went above and beyond to get the deal done. She is a valuable source of information and cannot say enough great things about her. -rh

In my very first phone call with Katherine she asked really thoughtful questions so she could learn…read moremore about our way of life and how our home could suit that. We were out-of-town buyers and Katherine stepped up to be our eyes and ears on the ground, connecting us with all the businesses we needed to make our purchase (including but not limited to home inspector, contractor, water rights attorney, we'll services). Katherine is meticulous, attentive and ethical. She has gone above and beyond to help us at every part of our search.

Extreme Negligence and an Absolutely Horrible Experience…read more If I could give AREM Property Management zero stars, I would. My experience with AREM was not simply a case of poor customer service or a maintenance request taking too long. I spent approximately eight months living in an apartment with serious mold and water-related problems that were not adequately addressed, while having nowhere else to go and no financial means to simply move out. My father and I were essentially stuck living in those conditions because we had no alternative. There were repeated problems with water intrusion and attempts at remediation, yet the underlying issues continued. At one point, the bathroom ceiling leaked again despite previous attempts to address the problem. I documented the conditions, communicated with management, and repeatedly tried to get the situation taken seriously. Instead of being able to simply leave an unsafe living environment, I had to continue paying rent and living there because I could not afford to relocate. Imagine knowing there are serious problems with the place you're living in, wanting desperately to get out, and realizing you literally have nowhere else to go. That is what this situation became. I spent significant amounts of my own money on testing, documentation, temporary solutions, and trying to establish evidence of what was happening. I spent countless hours communicating with management and trying to get the situation resolved. Eventually, I had to seek outside legal assistance just to get help dealing with the situation and obtaining a release from my lease without penalty. And even after everything that happened, I was left dealing with the financial consequences of having paid rent for approximately eight months while living in conditions I believe should never have been allowed to continue. This wasn't a minor maintenance issue. This wasn't a situation where I simply didn't like the way management handled a repair. My father and I were left living in poor conditions for months because we had no practical means of escaping the situation. A property management company has a fundamental responsibility to maintain safe, habitable housing and to respond appropriately when serious water and mold problems are reported. In my experience, AREM failed to meet that responsibility. I have documentation supporting my experience, including photographs, videos, communications, testing records, remediation documentation, and financial records. The most upsetting part is that this could have been handled differently. Problems can happen in any building. What matters is how management responds when those problems become serious. In my experience, AREM's response left my father and me dealing with the consequences for months. I would strongly advise prospective tenants to thoroughly research AREM and specifically ask how they handle serious mold, water intrusion, habitability issues, tenant displacement or inability to relocate, and reimbursement for rent paid during periods when a property cannot reasonably be considered habitable. One star is generous.

AREM managed a property of mine for several years. Due to their incompetency I had no choice but…read moreto move on. They made numerous data entry errors with their accounting system, all in their favor as far as I could tell. They did not follow requests I gave them regarding maintenance, costing me hundreds of dollars. I reached a point where I had to work directly with the tenants and take over most of the PM responsibilities. And finally, they do not seem to understand or even care about the value good customer relations can provide. Go with someone else; there are many other choices in the Durango area.

Coral was very helpful to me. I called her out of the blue, leaving a message that I would be in…read moretown the next day and would like her help seeing a couple of properties I had seen listed on Zillow. Within an hour or so, she returned my call and we made an appointment. Within a few hours, she had emailed me a substantial amount of documentation on the property. Coral was very friendly, helpful, and informative during our tour. I will definitely look to work with Coral again should I end up pursuing real estate in southwest Colorado in the future.

Coral is the best realtor in Durango! She always accommodates and advocates for her clients. She…read morewill stop at nothing to make sure you get the perfect home. She is definitely a person you want championing you as you make such an important purchase. Highly recommended!

Rented a home from them 6/10/23 thru 7/10/23 ($4500/month). On line home looked terrific. Upon…read morearrival found spider webs in and out, holes in exterior siding with birds nesting within the walls, metal roof panel loose and flapping in the wind, one dead and 4 live skunks underneath the shed which was near the back deck, flies and mice droppings in laundry room. We notified RMRR about all these when found. We had to locate a skunk removal agent on our own. Upon leaving the rental we requested some sort of refund based upon the home's condition and the issues we dealt with. No credit was given. Stay far away from them.

They post rental listings with false information, like in my situation, allows pets. They take your…read moreapplication fee. Then let you know they don't allow pets. They use venmo for payment, which was a shady red flag for me, but needing a home soon I went forward with payment but should have followed my gut feeling. My lawyer says this is an application fee business, not a rental home business, and do not send them money or apply for their fake inaccurate lustings. They went on to try to exhort money from me claiming I did not pay my application fee to a collection agency! Crazy! The attorney General of Colorado has been notified if this rackets illegal practices . Do not apply to their listings they want your application fee not to find you a rental home. They belong in jail- crooks!