I genuinely love everybody here, this place has the kindest staff and because of them, I no longer…read moredread going to the dentist. :)

The office is clean, spacious, and very modern. Dr. Zaborski, the office staff, and dental…read morehygienists are very friendly and knowledgeable with what they do. The complimentary bags and chapsticks are a fantastic bonus.

if I could give ZERO stars I would. My denist who I have been going to for over 20 +years referred…read moreKids Smiles. I have a special needs child. I made this appointment a couple months in advance. When I called I made sure to let them know I have an autistic non speaking child with a neurological speech disorder and hypotonia. I asked if they had experience with autistic children. I also made sure to advocate that I would need to go back with my child for his visit. our initial appointment got canceled and rescheduled due to shortage of hygienists. Today(6-30-22) we had our appointment. front desk was ok. The hygienist was very professional and kind to my child and I. I liked her and she was very understanding. My child did pretty well, I could tell they don't get many autistic individuals. once she showed him the scraper tool for plaque he got upset- nothing crazy - like any child would react, but we decided to stop and have the Doctor come see us. The denist didn't even say hello to my child, barely even looked at him. That was my 1st red flag. Her tone was rude and cold. She didnt even introduce herself- the hygienist did, Red flag #2. She tried to see if she could use the tool and her tone with my kid was also rude and cold, red flag #3. She then said we would have to reschedule and come back so they could use the private room(that wasn't being used to begin with) I stressed to her how I made this appointment months ago and let them know my childs medical condition. I was told they would need to restrain him next time in a device called a butterfly I believe it was called, and restrain his head. I was told I was not allowed to stay in the room. Red flag #4. I said I would like to be with him since he is non speaking, incase something happened,he wouldn't be able to tell me etc. she got angry nasty tone with me and said "what do you think we are going to do to him" I was taken by surprise she had the audacity to say this to me, especially her nasty tone. The nerve of her to be so clueless about special needs parenting and children with disabilities, not making accommodations for the unique needs of the child. Just because she is a denist does not mean she is some saint, that I should trust her behind closed doors with my disabled non speaking son. I don't know her or her staff- my child would be restricted not able to move and I am supposed to trust them? EVERYDAY autistic and disabled individuals are abused by medical professionals, teachers, family, schools, etc. how do I know they wouldn't hurt him if he was screaming and crying. they don't know him or his autism. How dare she get offended I advocated for my kid. unbelievable. I stormed out. I was disgusted by her. She had a nasty attitude, especially to a new patients. When I got home I hopped online and found some other special need parents saying terrible things about this place too. similar stories. One parent said her child was traumatized and they charged extra $40 to restrain the child and extra $60 for behavior- charging more because the kid was disabled not neurotypical. I wouldn't even take a neurotypical child there. Such an upsetting experience. Sadly, these will be encounters we will have in life in this ableist society. I wanted to give her an ear full. Thankfully we found a denist referral from a special needs group online. AWFUL!

if I could give ZERO stars I would. My denist who I have been going to for over 20 +years referred…read moreKids Smiles. I have a special needs child. I made this appointment a couple months in advance. When I called I made sure to let them know I have an autistic non speaking child with a neurological speech disorder and hypotonia. I asked if they had experience with autistic children. I also made sure to advocate that I would need to go back with my child for his visit. our initial appointment got canceled and rescheduled due to shortage of hygienists. Today(6-30-22) we had our appointment. front desk was ok. The hygienist was very professional and kind to my child and I. I liked her and she was very understanding. My child did pretty well, I could tell they don't get many autistic individuals. once she showed him the scraper tool for plaque he got upset- nothing crazy - like any child would react, but we decided to stop and have the Doctor come see us. The denist didn't even say hello to my child, barely even looked at him. That was my 1st red flag. Her tone was rude and cold. She didnt even introduce herself- the hygienist did, Red flag #2. She tried to see if she could use the tool and her tone with my kid was also rude and cold, red flag #3. She then said we would have to reschedule and come back so they could use the private room(that wasn't being used to begin with) I stressed to her how I made this appointment months ago and let them know my childs medical condition. I was told they would need to restrain him next time in a device called a butterfly I believe it was called, and restrain his head. I was told I was not allowed to stay in the room. Red flag #4. I said I would like to be with him since he is non speaking, incase something happened,he wouldn't be able to tell me etc. she got angry nasty tone with me and said "what do you think we are going to do to him" I was taken by surprise she had the audacity to say this to me, especially her nasty tone. The nerve of her to be so clueless about special needs parenting and children with disabilities, not making accommodations for the unique needs of the child. Just because she is a denist does not mean she is some saint, that I should trust her behind closed doors with my disabled non speaking son. I don't know her or her staff- my child would be restricted not able to move and I am supposed to trust them? EVERYDAY autistic and disabled individuals are abused by medical professionals, teachers, family, schools, etc. how do I know they wouldn't hurt him if he was screaming and crying. they don't know him or his autism. How dare she get offended I advocated for my kid. unbelievable. I stormed out. I was disgusted by her. She had a nasty attitude, especially to a new patients. When I got home I hopped online and found some other special need parents saying terrible things about this place too. similar stories. One parent said her child was traumatized and they charged extra $40 to restrain the child and wxtra $60 for behavior- charging more because the kid was disabled not neurotypical. I wouldn't even take a neurotypical child there. Such an upsetting experience. Sadly, these will be encounters we will have in life in this ableist society. I wanted to give her an ear full. Thankfully we found a density referral from a special needs group online. AWFUL!

Normally I wouldn't leave a review but they did a fantastic job. Quick cleaning and very friendly…read morepeople. 5/5

Shawn Van De Vyver, dentist, at Great Lakes Dentistry In Shelby Township. I travel a long way to…read morebe his patient. All past experiences with him have been positive. I really trust him completely. He does good work.

So cool the staff are awesome they provide great care and my daughter enjoys the lobby and the…read moreprize at the end. We love it there.

Stay away for Ortho! ZERO flexibility in scheduling and appointment times. They DO NOT CARE to…read morehelp or adjust for your child's schedule and when you need something beyond what they're capable of handling you're on your own. Absolutely regret going with this orthodontist. There's much better alternatives out there!

I can't say enough about Pediatric Dentistry and the great kid friendly atmosphere they provide…read more The aquarium in the waiting room is very pretty and calming for children so no stress going in for an exam and cleaning and there is always a great program for them on the TV. The doctors and staff are very warm and welcoming to the children. The toy and sticker basket is a fave at the end of appointment. Thank you to everyone there.

As a former patient here, I do not recommend taking your children to this dentist…read more My sister and I were patients here as toddlers until we were 18 years old. The staff was horrible since we were children. They were rude to us, ignored our questions, yelled at us, even held down my younger sister when she was a scared 5 year old. Parents aren't allowed back there for a reason. In terms of dental care, they are awful. The orthopedic is amazing, no complaints. My sister and I both had wonderful experiences there. But the dentists are awful. They never answered our questions as children and even as an 18 year old. They would tell us they would talk to our parents instead. When it came to dental issues, they weren't taken seriously. We were always told to "brush more" and that we weren't doing a good job, even as 17 year olds who were brushing multiple times a day. They would tell us our teeth were fine with no issues, when in reality we had cavities and issues with our teeth. They wait until it's too far to fix these issues. After we turned 18, we switched to a new dentist. At the new place, 6 months after our last cleaning we were both told we had multiple cavities and issues with our teeth. My sister had to get a root canal when she was told her teeth were perfect 6 months ago from the pediatric dentists. At the new dentists we were treated with respect, and actually were given information and answers to our questions. We were given real advice rather than "brush more" and able to find the cause of any dental issues. This place traumatized me and my sister as children. We struggled for years and were extremely afraid of coming to this dentists due to the disrespect and awful patient care. There is a reason parents aren't allowed to go back with their children. I do not suggest any parent take their children to this dentist, take your money elsewhere for better care and a better experience.

Dentist and staff are fine, but new practice of charging patients a 4% additional fee if they use a…read morecredit card to pay for services is a bit much. On top of that, they are blaming it on the credit card processor. This should be a regular cost of doing business, just like paying for utilities. I think this dentist may be hitting on hard times be it due to Covid or other reasons.

Very Professional and clean Office. Dr Tim was so friendly,…read morenice, competent and professional. Also had a great cleaning and whitening special.

I would say beware if he is anything like his father who was a butcher then i would be very…read morecareful. I am still having teeth issues many years later because of the things he did like fill teeth that did not need it and he even hit my front teeth with the drill and knocked one on top of the other, told my mother he couldn't do anything to fix it. I have talked to others who have been to this office and said they would never come back. I would think that they are writing there own good review because they cannot get one.

I have been coming to this office for quite a few years now, the staff is always kind and…read morerespectful no matter what questions i have. my insurance changed recently so i had to get help from Ashley to clarify some details since this is my first time with my own insurance. She was super sweet and explained every single question to the best of her abilities. I come routinely for cleanings and xrays when needed and they dont judge if i missed brushing or am not flossing as often as i should and they always give good tips and tricks to help me stay on top of my dental health.

This dentist is amazing and so is his front office staff. They always go above and beyond for me…read moremaking sure I get the care I need at an affordable price. I'd recommend them 100 times over. Megan the office receptionist is a national treasure!! Very thankful and grateful for their services. They do an excellent job.

From the owner: Smile brighter with expert whitening and personalized dental solutions. Experience professional…read morecare you can trust today!

Had to leave this office after 10 years. A lot of staff turnover in recent years has reduced the…read morelevel of customer service and dental treatment received. The dentist "found " eight new cavities and I asked for Dr. Hoffman to contact me for a second option but he failed to do so. My new dentist could not locate any of the new cavities that Hoffman's dentist allegedly discovered.

I am a 15 year old girl they did service on me for about a year and a half fixing cavity's I have…read more one day after my apt I made another one to schedule getting the other side of my mouth fixed and I had missed the apt(keep in mind my gram has dementia so she forgot I had the apt) so I missed it I tried to reschedule my appointment and whenever I called them back they said I have to pay a $200 for a late fee and now I'm on a on call list where they won't let come in unless the day my dentist is in (Dr. Betria) I call and can come in that day witch does not make any sense! Every time I keep calling now, my dentist is always busy and doesn't have any open appointments, but obviously she's only in two days a week so they are refusing to fix my other side of my mouth and I'm in so much pain now and my tooth is so damaged this is ridiculous horrible dentist, money hungry I wouldn't recommend bringing your children here

Quality of care was good until I found out they wanted me to take my kids out of school for teeth…read morecleaning because they don't accommodate for later appointments unless they're older.

Have taken the kids here for a few years and it was fine until the day before our cleaning (today)…read morewe find out, oh by the way, you are now Out of Network for us!!! Our plan only pays roughly half now out of network and they didnt bother to inform us until the 11th hour. Then knowing we are out of network they take xrays without permission which we refused afterwards due to the cost. Next they say they have been trying to drop our insurance (FEDVIP) since JANUARY this year. 9 months ago they started the process to get out of the FEDVIP network but only gave us a 24hour notice. Its unprofessional and now we need to deal with dental bills unnecessarily. Naturally everyone plays "dumb" and noone seems to take ownership and put patients and familes first. They are a dozen other places within 3 miles of this place, just find somewhere else.