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    Charles Good-Man Architecure

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - Charles Good-Man Architecure

    Architectural design

    Architectural project management

    Architectural site analysis

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    2 years ago

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    SSA Architecture, Small Studio Associates - Angel and I are working with Ken and Christine Small on our Operation Fishing POLE Foundation project! I LOVE SSA!

    SSA Architecture, Small Studio Associates

    (6 reviews)

    Westside

    We give SSA our highest recommendation as we're truly impressed with the very prompt and…read morecomprehensive quotation received for our project.

    On January 21, 2025, my business partner and I met with SSA Architecture for guidance on submitting…read morea Concept Plan to the City of Henderson (COH). We explained that we were new small business owners unfamiliar with the COH process and were relying on SSA's licensed professional expertise and consultation. During the meeting, I explained that I had personally prepared drawings at this stage for our business in California. Ken, SSA's owner, specifically responded, "Not here. It requires a licensed architect or engineer." We reasonably relied on this statement and believed COH required a licensed professional to prepare or submit our plans. Based on that representation, we retained SSA for their services and paid $5,500 on Feb 5, 2025. To be clear, this complaint is NOT about the quality of SSA's work or a dispute of the services listed in our contract. Our complaint is that we believe we were materially misled about COH requirements when deciding whether SSA's services were necessary. During the entitlement process, a COH representative informed us that a licensed architect or engineer was NOT required for this phase. Had Ken accurately explained the requirements, we would not have retained SSA for these services. As a result, our small business incurred a substantial and unnecessary expense and experienced significant delays in advancing our project. Before filing this complaint, we made a good-faith effort to resolve the matter directly with SSA and even offered to compensate the firm for the limited consultation services provided. Ken refused to acknowledge our concerns or negotiate a reasonable resolution. We relied on SSA's professional expertise in making a significant financial decision. Based on this experience and SSA's response to our efforts to reasonably resolve the dispute, I cannot recommend SSA Architecture.

    Charles Good-Man Architecure - architects - Updated September 2026

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