I been a patient for so many years and have the best office experience and the best type of care and the greatest care quality I recommend doctor Gdula and his staff read more

Decided to go back to the dr for the first time in several years for a few issues. I definitely would not go to here if you're in the same situation. It was nothing short of humiliating if I'm being honest. I had asked for help with 3 medical issues and the women I had seen marked down on my medical chart that I declined help with 2 or 3. I spoke with her in the phone several days later (clearly upset) and let her know I did ask for help with these things and I'd like her to update my chart. She did not. I then emailed my new PCP (her boss) with basically what I'm saying here. I heard nothing for days. These people don't care at all. I'm a brand new patient and they can't be bothered. So sad what healthcare has become. read more

I have been a patient of Dr Anderson for over 10 years. She is wonderful! As a person who suffers from chronic pain I'm seen fairly regularly; she has always been kind and concerned with my well being. I trust her medical knowledge and judgement. read more

I`ve been a patient at this place for over 10 years now. This is an extremely friendly office with great professionals. One thing that makes me happy every time is the availability of doctors and medical staff. No matter what they always can find time for me to come. read more

The receptionists are useless and the doctors are unreliable. I was on hold for 20minutes because I wanted to call and let them know I was going to be late. When I arrived, the receptionists were chatting away with each other and no one was attending the phones. I've also had to follow up several times to receive test results even though the doctor said she would call me when they are in. I am still waiting for them and it has been almost 3 weeks (I was supposed to get a call a week after the test). To top things off, I just received my bill for over $350 dollars for a routine women's checkup. I am covered by Insurance (I have the best plan offered by my Fortune 500 company) and am appalled at the incorrect billing and lack of response from the billing department when I called to dispute it. I would ultimately give this a -10 if that was a rating option. read more

I have gone to this practice for over 10years.. The staff are professional, very busy women,who have always been there to help with any problem that I have had. As for Doctor Anderson , The Best!!!! I trust her professional opinion with any medical situation. All I can say is after 10years of GREAT service, from the Lovely women who check you in and Out,to the medical assistants drawing blood(who do it so effortlessly No Pain) I Thank you... read more

I don't know if I am the first customer from my insurance, Aetna, to go to them, but I am being forced to pay part of the bill for my annual physical (which is supposed to be covered 100%) because they billed it wrong (Ex: My blood test was billed as diagnosis for an abnormality rather than a routine test) and they refuse to update the bill even after my insurance contacted them. I wish I had never gone to them. read more

This place is the WORST. I made an appointment months in advance as a new patient with Dr. Gdula. Despite giving them all my pertinent information over the phone, when I arrived for my appointment they told me they didn't take my insurance. I called my insurance company who assured me they do, in fact, take my insurance with no restrictions. When I told the receptionist this at CRMA in Natick, she replied, "Sorry, I should have been clearer: we are not taking new patients with your insurance." This is clearly something they should have been told to me over the phone months prior and I would have found another doctor. Given the fact that they are in the business of providing medical care to people, their flippant disregard for people's healthcare is disgusting. Avoid them at all costs. read more